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Rated 4.3 out of 5 by 111 reviewers.
Rated 1.0 out of 5.0 by Unconfortable bed pillows and bed The bed pillows were so hard for sleeping. They are great for sitting support in bed, but not for sleeping. The lighting in the room was not bright at all. I had to go to the bathroom in order to see something more clearly. One of the lamps on the side of the bed did not work so it was more difficult to have outlets to charge electronics. The elevator was broken, had to walk down five flights of stairs. July 30, 2014
Rated 5.0 out of 5.0 by Great service and comfortable rooms I was very pleased with the accommodations and service; the staff was pleasant and courteous and the food and service were excellent. We were attending a family reunion and everything was ready on time. The food was plentiful and replenished. I would definitely use the services again. July 29, 2014
Rated 5.0 out of 5.0 by Enjoyable Had a great room, staff was excellent, and the breakfast was absolutely wonderful. July 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and really great service! We stopped at this hotel because I have points. The staff was welcoming and got us checked in right away. We decided to eat in the hotel restaurant and were not disappointed. Dinner was tasty and served promptly. The waitress was very friendly and made sure our needs were met. The room was comfortable and the bed was very comfy. Overall this was a great experience. July 26, 2014
Rated 5.0 out of 5.0 by Great Experience We had a nice relaxing stay at the Roanoke-Valley View Holiday Inn. The pool was clean and a comfortable temperature. We also loved that kids ate free. July 24, 2014
Rated 4.0 out of 5.0 by Very clean and great staff This is an aging Holiday Inn that is being well taken care of with a great staff. It has an old design with the swimming pool next to the dining area which did get quiet loud. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed This is the second time using this hotel. The experience has been great. July 23, 2014
Rated 5.0 out of 5.0 by Couretous staff, comfortable bed, excellent service. Room was exceptionally clean, service of staff exceeded my expectations. Looking forward to future stays at this location. July 23, 2014
Rated 5.0 out of 5.0 by Wonderful Experience The hotel was immaculate, the rooms were very comfortable and clean, the breakfast buffett was delicious. The staff really bent over backwards to help accomodate my family and the rest of the large group that we were with. I couldn't have asked for better customer service or care than what they gave us. From the front desk staff, to the managers, to the restaurant staff, everyone gave 100% to ensure that we all were happy and that our needs were met despite our own awkward schedules. Other hotels would have said 'Tough Luck' but not this one! I will definiltey recommend this hotel to family, friends and other organizations that we are a part of. Thank you Roanoke-Valley View Holiday Inn! You made us all have a GREAT weekend! July 22, 2014
Rated 5.0 out of 5.0 by Great Place to stay! This is my second year using this hotel and I'll use it again next year. The hotel staff are friendly and cordial. The facility is clean and the pool is awesome and even has a swim through from the inside pool to the outside pool. Hot tub and pool are both very clean. Beds are comfy and rooms are very clean. Couldn't ask for more in a hotel stay! July 17, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Other than the lack of internet access, it was an excellent stay. July 17, 2014
Rated 5.0 out of 5.0 by Great stay!!!!! Great hotel and the staff were all great and friendly. Love this hotel. On site restaurant was great also. July 16, 2014
Rated 5.0 out of 5.0 by wonderful weekend My whole experience was great! This was a weekend conference at the hotel. I would recommend any group to have a conference there. When I made my reservation the beginning of the year, the reservation clerk (at the hotel) was helpful, friendly and caring and was careful to get me the exact accommodation I wanted. I was a little early for check-in, so the desk clerk let me know as soon as the room was ready. Again, a very caring and friendly person. When I wanted to do my morning exercise, the night clerk/manager explained the hotel policy, then found the perfect solution so I could exercise. All the staff, housekeeping, maintenance, etc. were very willing, accommodating and friendly. The catering was outstanding. The bars were good and priced reasonably. The cookout was very good, reasonable and generous. Both banquets were excellent. The food was of high quality. Even better, it was generous and carefully and well prepared. (Something which is extremely rare at most hotels.) The entire catering staff was friendly and accommodating. If possible, they were even better than the rest of the staff. I would give them my highest praise. This is the second year I have attended a conference at this hotel. All in all, I have not had a better experience at any of the many conferences I have attended. Please give my best regards to all the staff. July 16, 2014
Rated 3.0 out of 5.0 by Great staff, bedrooms need a little improvement Excellent staff however some areas in the room could improve broken shower curtain, pluming on shower off the wall ( visible) air conditioner was not cooling all the way . Towels in pool area too small and almost never there. July 16, 2014
Rated 3.0 out of 5.0 by A little over priced for overall hotel Decent place to stay and the staff was friendly. Rooms were clean and quiet. I feel the price was more than it should be for what you get as the hotel seems to be very dated.. July 14, 2014
Rated 5.0 out of 5.0 by A truly comfortable place to enjoy I can only say good things about my stay at Roanoke's Valley View. It exceeded any of my comfort needs. July 11, 2014
Rated 4.0 out of 5.0 Accommodations The room was of sufficient size and the selection of dining options near the hotel was good. The pool was indoor/outdoor but the property is a little dated. The location is great if you need a room by the airport. July 7, 2014
Rated 5.0 out of 5.0 by Great service This is our second visit and we will make this our destination each year. July 7, 2014
Rated 5.0 out of 5.0 by Great service Attentive staff. Restaurant was comfortable. Room was comfortable. Food was very good. July 7, 2014
Rated 5.0 out of 5.0 by ZulaMae Very comfortable, will always stay there when in the Roanoke area. July 2, 2014
Rated 4.0 out of 5.0 by Family Reunion W recently held our family reunion at the hotel. We were well pleased. The service was really good, they worked with us to accomodate our needs the way we requested. The food was great and all of the family had great things to say about the overall weekend. They suggested that we have our reunion here next year. We had a wonderful time at the hotel. The only draw back was the bed. It was only fairly comfortable. July 2, 2014
Rated 5.0 out of 5.0 by Worth the stay We stayed at the property while we were in town for a girls softball tournament. All the families were very pleased with this facility and have all said that they would like to stay here again the next time we are in town. I figured if that many families (including mine) enjoyed the stay, it must be ok!! For the age of this hotel, it is in really good shape!! July 2, 2014
Rated 5.0 out of 5.0 by Efficient and friendly Contacted the hotel just before midnight to pick me up at the airport using their shuttle. Within 5 minutes of the call, the shuttle was outside waiting for me...AT MIDNIGHT! Couldn't ask for better service! July 2, 2014
Rated 4.0 out of 5.0 by june 2014 very satisfied with my stay. have stayed here before with same results. June 24, 2014
Rated 4.0 out of 5.0 by Great night's sleep Nice quiet room after a long day's drive. Pool and hot tub were great also. Very friendly staff. June 23, 2014
Rated 5.0 out of 5.0 by Very friendly staff During our recent stay we found the hotel to be very well equipped, The staff was excellent in meeting our needs. They are very friendly and attentive. Yet the process of checking in and out was very streamlined and quick. the hotel itself was average as far as cleanliness and such the food was what you would expect from a hotel of this level. But the staff itself made it an overall excellent experience. June 22, 2014
Rated 4.0 out of 5.0 by Easy to find, close to airport Easy to make reservations, easy to find, great accomodations, close to the airport , speedy shuttle service to June 12, 2014
Rated 5.0 out of 5.0 by Good place to stay for a fair price. Staff was helpful and friendly. I would return when I visit Roanoke again. June 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good service Had a good stay at this Hotel will come back again. I enjoyed the city June 11, 2014
Rated 1.0 out of 5.0 by The worst of the worst. Hotel or detention facility? This place is like being thrown back in the 70's. The staff is rude in ways you won't believe, there was dishware left in the hallways for two days until we mentioned it. (good for the roaches though!) Non-working vending machines for beverages on every floor you try, and when you tell the front desk, the two people talking look at you like an idiot and say "they know, and the general manager knows" so why don't we try the two floors we missed? HELLO...welcome to the Hotel California! A mattress that is so used you both roll to center and to top it all off, a rowdy party of adults in the next room who decided to try and enter our room through the adjoining door! Having to call hotel security twice and not having them remove the you can spend the rest of the night awake. Oh, don't forget the water stains on the bathroom ceiling and bedroom wall...or that barking dog down the hallway. And to top it off, a manager who does not contact you when you go to the front desk and ask to speak to them. June 11, 2014
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