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Rated 4.3 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 Would stay here again! Competent staff, clean and quiet rooms, reasonable price, convenient location. Most important, the bed was comfortable. October 22, 2013
Rated 5.0 out of 5.0 by warm hospitality It felt very comfortable there and the staff were more than willing to help in any way possible October 21, 2013
Rated 4.0 out of 5.0 by Nice except for centerpiece restaurant The hotel is a very nice place and well set up except for it's centrally located open restaurant that, aside from odd hours, doesn't staff at the times it advertises, especially when there's events going on. October 16, 2013
Rated 5.0 out of 5.0 by Great Experience My husband and I stayed at the Holiday Inn Roanoke, VA. on the last night of a three week road trip. We were very tired on arrival. The girl at the front desk was a breath of fresh air. Although she had tour several tour group and an event going on she took the time for a nice conversation and got us a very nice room. I would definitely stay here again whenever I'm in the area. October 6, 2013
Rated 5.0 out of 5.0 by Room was very quiet and comfortable. Excellent location with great service and comfort. Would recommend to my friends. September 26, 2013
Rated 4.0 out of 5.0 by Customer Service The hotel customer service was really great. I used the hotel for a similar meeting and enjoyed the accommodations. The staff was very attentive, pleasant and always available to assist you. The meeting space was very nice and equipped with all the resources needed to have a successful meeting. Room accommodations: I would not stay in an end room located at the end of the hall near the elevator. It's was too noisy and very inconvenient. September 25, 2013
Rated 2.0 out of 5.0 by You're sure you want ME to write a review I booked this hotel because of its hot tub. I recently broke a bone in my lower back. A comfortable large bed and hot tub were exactly what I needed. Alas, I got a very upset stomach (from taking pain medicine without eating first) and fell asleep on the bed in my room. I woke just after 10pm the time the hot tub closed. I tried to go back to sleep but couldn't because there was a very loud party spilling into the lobby and hallways. I thought since I couldn't sleep perhaps the front desk would be kind and allow me to use the hot tub. I called and was told the hot tub closed at 10 due to the noise it makes and it is very close to guest rooms. I asked about the party noise and was told the party would be over at 1am! I asked if I did not turn on the jets, thus making no noise… again he said no. I asked for a manager and was told the front desk person was the only employee on duty and that he would not call anyone at 11pm. Meanwhile the noise continued with screaming laughter sexually explicit music ( I could easily make out the lyrics from INSIDE my room). Around 2 am some of the party moved to the parking lot outside my window. My sleeping pill kicked in around 2:30am; as the noise continued. September 19, 2013
Rated 4.0 out of 5.0 by Very clean and liked the fact that the bed was made between nights and fresh linen was replenished. I was with a conference so I don't know what the price was for my stay but I am sure that the organizers got a great deal. Although I said that the food was average I am sure that it was because the organizers were on a tight budget and could not get the best food served. I also am not saying that some of the food was not outstanding (ex. desserts were great, salads were good, and the service was great). September 19, 2013
Rated 4.0 out of 5.0 by Good Stay This was a good place to stay in Roanoke, just a little ways from downtown. The indoor / outdoor pool and hot tub was great, and the staff was friendly and helpful. The breakfast buffet was pretty standard, but had great service. It was a clean, convenient, and friendly location. September 4, 2013
Rated 5.0 out of 5.0 by The Pool! The pool is awesome. I'd stay here again just for that. September 4, 2013
Rated 4.0 out of 5.0 by Conference info. Attended a Conference in your location, facilities were good and your personnel very right on top of everything. Will stay with you again. Clean comfortable room. Food service was excellent. August 28, 2013
Rated 5.0 out of 5.0 by Friendly Staff and Great Location I stay at this Holiday Inn whenever I visit the Roanoke area. You always see the same friendly staff at check in and in the restaurant. The location is great to get to and from the airport. Rooms and lobby area are great. August 26, 2013
Rated 4.0 out of 5.0 by Affordable and comfortable Not many complaints other than the bathroom, with the exception of a recently installed shower, looked used up. For what I paid and needed, I would say it was worth it in the end. Give them a shot. August 14, 2013
Rated 5.0 out of 5.0 by Excellent Staff! Everyone from the maids to the wait staff to the front desk are all very courteous and helpful. I will look forward to staying in this hotel in the near future! thanks. July 31, 2013
Rated 4.0 out of 5.0 by Good place to stay Nice hotel, reasonably priced, good location near the airport and mall, friendly staff. Only con is no free breakfast. I would recommend it. July 29, 2013
Rated 5.0 out of 5.0 by Always a good stay We stay here whenever we visit Roanoke. The location is great and the staff is excellent. July 27, 2013
Rated 5.0 out of 5.0 by Good Experience All Around Nice staff, nice room, great pool, good location. No complaints. Rooms were not a 5 mile walk from conference room like other hotels. Plenty of parking and it's free. Convenient to the airport and lots of shopping. July 26, 2013
Rated 5.0 out of 5.0 by Above and beyond accommodating staff The staff was hands down the friendliest I've ever been around. Hospitable to a fault! I've never felt so welcomed. If I had to say anything negative, The room wasn't quite as clean as I would have liked, and there was an eaten tray of food that sat on the floor across the hall from the time we got there on Thursday until we left on Sunday. It was still there when we left. Worth the money? You bet! Has amenities? You name it, they got it. Accommodating? It's their middle name! Food? top notch Drinks? VERY good! Will I return? Absolutely. July 26, 2013
Rated 5.0 out of 5.0 by Another relaxing get away We often go for a day or weekend to the Holiday Inn, Valley View, in Roanoke, our favorite get away place. We also stay there whenever we fly into Roanoke late from one of our many trips before driving home to West Virginia the next day. It has a sizeable indoor-outdoor pool, and a well maintained Jacuzzi. My wife and I both like to swim laps, and then just lie on the deck chairs, and talk. July 23, 2013
Rated 5.0 out of 5.0 by Very clean and neat Thank you to the staff! My room and the entire facilty was very clean and tidy! Even the fitness center was well kept. Many thanks! July 18, 2013
Rated 4.0 out of 5.0 by Very good hotel In all aspects, this hotel met or exceeded our expectations. The staff was friendly and the bartender and cook were great! We wish we could remember their names. July 13, 2013
Rated 2.0 out of 5.0 by Out dated rooms I have stayed at this location several times on business due to it location but will probably find a newer hotel in the area. Thermostat did not work in my room and the bathroom sink must have been under repair because drain parts were left on the counter in my room. I spoke with the front desk about the condition of the room but she didn't seem to have much interest in resolving the situation. Very disappointed in the over-all condition of this property. June 13, 2013
Rated 4.0 out of 5.0 by Miscellaneous Items The only food item obtained was a banana each morning. The room was very quiet. No noises from above, from either side of our room or from the hallway. The TV produced different audio levels from channel to channel resulting in the need to immediately grab the remote and turn down the audio levels. This needs to be given attention. The staff was extremely courteous and arranged our rooms reservations as we requested. Thank you all! June 10, 2013
Rated 4.0 out of 5.0 by Stay Evaluation I used the swimming pool and restaurant. I had a good dinner, but the breakfast was expensive and not worth the price. May 20, 2013
Rated 4.0 out of 5.0 by Quick and late stop Unfortunately when I arrived it was late and I didn't have much of an opportunity to explore, but I sure slept well. May 7, 2013
Rated 5.0 out of 5.0 by Great stay A great, affordable hotel in a great town - plus a nice restaurant and bar. And views. Ai yi yi. April 2, 2013
Rated 4.0 out of 5.0 by Clean Room The rooms were clean and well taken care of. We were especially delighted that we were able to have our dog with us. It is unfortunate that there are very few places in the US that allow pets. March 18, 2013
Rated 5.0 out of 5.0 by Fantastic Valentine's Weekend We come here yearly on Valentine's weekend to relax and unwind without the kids. This Holiday Inn always goes above and beyond our expectations! We love the room service and restaurant and of course the hot tub! We will be back next year!!!! March 11, 2013
Rated 5.0 out of 5.0 by Wow... what a night! Stayed her for a fantastic party in the Grand Ballroom....Can't remember much... but I know it was awesome! March 11, 2013
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