Rated 4.3 out of 5 by 51
Rated 5.0 out of 5.0 by RFM1 Room was very quiet and comfortable.
Excellent location with great service and comfort. Would recommend to my friends.
September 26, 2013
Rated 4.0 out of 5.0 by Brazil2Luv Customer Service
The hotel customer service was really great. I used the hotel for a similar meeting and enjoyed the accommodations. The staff was very attentive, pleasant and always available to assist you. The meeting space was very nice and equipped with all the resources needed to have a successful meeting.
Room accommodations: I would not stay in an end room located at the end of the hall near the elevator. It's was too noisy and very inconvenient.
September 25, 2013
Rated 2.0 out of 5.0 by Beccais30 You're sure you want ME to write a review
I booked this hotel because of its hot tub. I recently broke a bone in my lower back. A comfortable large bed and hot tub were exactly what I needed. Alas, I got a very upset stomach (from taking pain medicine without eating first) and fell asleep on the bed in my room. I woke just after 10pm the time the hot tub closed. I tried to go back to sleep but couldn't because there was a very loud party spilling into the lobby and hallways. I thought since I couldn't sleep perhaps the front desk would be kind and allow me to use the hot tub. I called and was told the hot tub closed at 10 due to the noise it makes and it is very close to guest rooms. I asked about the party noise and was told the party would be over at 1am! I asked if I did not turn on the jets, thus making no noise… again he said no. I asked for a manager and was told the front desk person was the only employee on duty and that he would not call anyone at 11pm. Meanwhile the noise continued with screaming laughter sexually explicit music ( I could easily make out the lyrics from INSIDE my room). Around 2 am some of the party moved to the parking lot outside my window. My sleeping pill kicked in around 2:30am; as the noise continued.
September 19, 2013
Rated 4.0 out of 5.0 by Lional71 Very clean and liked the fact that the bed was made between nights and fresh linen was replenished.
I was with a conference so I don't know what the price was for my stay but I am sure that the organizers got a great deal. Although I said that the food was average I am sure that it was because the organizers were on a tight budget and could not get the best food served. I also am not saying that some of the food was not outstanding (ex. desserts were great, salads were good, and the service was great).
September 19, 2013
Rated 4.0 out of 5.0 by OakBrldstlry Good Stay
This was a good place to stay in Roanoke, just a little ways from downtown. The indoor / outdoor pool and hot tub was great, and the staff was friendly and helpful. The breakfast buffet was pretty standard, but had great service. It was a clean, convenient, and friendly location.
September 4, 2013
Rated 5.0 out of 5.0 by AllisonJane The Pool!
The pool is awesome. I'd stay here again just for that.
September 4, 2013
Rated 5.0 out of 5.0 by debjo54 RESERVATION CLERK
THEY WENT ABOVE AND BEYOND SEEING THAT MY ROOM REQUEST WERE TAKEN CARE OF. VERY FRIENDLY STAFF ! NICE VIEWS WOULD STAY AGAIN!
August 28, 2013
Rated 4.0 out of 5.0 by Sgttuffy Conference info.
Attended a Conference in your location, facilities were good and your personnel very right on top of everything. Will stay with you again. Clean comfortable room. Food service was excellent.
August 28, 2013
Rated 5.0 out of 5.0 by amurph003 Friendly Staff and Great Location
I stay at this Holiday Inn whenever I visit the Roanoke area. You always see the same friendly staff at check in and in the restaurant. The location is great to get to and from the airport. Rooms and lobby area are great.
August 26, 2013
Rated 4.0 out of 5.0 by Petty Affordable and comfortable
Not many complaints other than the bathroom, with the exception of a recently installed shower, looked used up. For what I paid and needed, I would say it was worth it in the end. Give them a shot.
August 14, 2013
Rated 5.0 out of 5.0 by GregF Excellent Staff!
Everyone from the maids to the wait staff to the front desk are all very courteous and helpful. I will look forward to staying in this hotel in the near future! thanks.
July 31, 2013
Rated 4.0 out of 5.0 by BrianfromNorfolk Good place to stay
Nice hotel, reasonably priced, good location near the airport and mall, friendly staff. Only con is no free breakfast. I would recommend it.
July 29, 2013
Rated 5.0 out of 5.0 by Zizzy Always a good stay
We stay here whenever we visit Roanoke. The location is great and the staff is excellent.
July 27, 2013
Rated 5.0 out of 5.0 by BenRx Good Experience All Around
Nice staff, nice room, great pool, good location. No complaints. Rooms were not a 5 mile walk from conference room like other hotels. Plenty of parking and it's free. Convenient to the airport and lots of shopping.
July 26, 2013
Rated 5.0 out of 5.0 by luxuryman96 Above and beyond accommodating staff
The staff was hands down the friendliest I've ever been around. Hospitable to a fault! I've never felt so welcomed.
If I had to say anything negative, The room wasn't quite as clean as I would have liked, and there was an eaten tray of food that sat on the floor across the hall from the time we got there on Thursday until we left on Sunday. It was still there when we left.
Worth the money? You bet!
Has amenities? You name it, they got it.
Accommodating? It's their middle name!
Food? top notch
Drinks? VERY good!
Will I return? Absolutely.
July 26, 2013
Rated 5.0 out of 5.0 by HW25 Another relaxing get away
We often go for a day or weekend to the Holiday Inn, Valley View, in Roanoke, our favorite get away place. We also stay there whenever we fly into Roanoke late from one of our many trips before driving home to West Virginia the next day.
It has a sizeable indoor-outdoor pool, and a well maintained Jacuzzi. My wife and I both like to swim laps, and then just lie on the deck chairs, and talk.
July 23, 2013
Rated 5.0 out of 5.0 by GregF Very clean and neat
Thank you to the staff! My room and the entire facilty was very clean and tidy! Even the fitness center was well kept. Many thanks!
July 18, 2013
Rated 4.0 out of 5.0 by WackyJackie Very good hotel
In all aspects, this hotel met or exceeded our expectations. The staff was friendly and the bartender and cook were great! We wish we could remember their names.
July 13, 2013
Rated 2.0 out of 5.0 by Bobf8606 Out dated rooms
I have stayed at this location several times on business due to it location but will probably find a newer hotel in the area. Thermostat did not work in my room and the bathroom sink must have been under repair because drain parts were left on the counter in my room. I spoke with the front desk about the condition of the room but she didn't seem to have much interest in resolving the situation. Very disappointed in the over-all condition of this property.
June 13, 2013
Rated 4.0 out of 5.0 by JayArr1 Miscellaneous Items
The only food item obtained was a banana each morning.
The room was very quiet. No noises from above, from
either side of our room or from the hallway.
The TV produced different audio levels from channel to
channel resulting in the need to immediately grab the
remote and turn down the audio levels. This needs to be
The staff was extremely courteous and arranged our rooms
reservations as we requested.
Thank you all!
June 10, 2013
Rated 4.0 out of 5.0 by Dean5007 Stay Evaluation
I used the swimming pool and restaurant. I had a good dinner, but the breakfast was expensive and not worth the price.
May 20, 2013
Rated 4.0 out of 5.0 by theMaQuilt Quick and late stop
Unfortunately when I arrived it was late and I didn't have much of an opportunity to explore, but I sure slept well.
May 7, 2013
Rated 5.0 out of 5.0 by MrTommy Great stay
A great, affordable hotel in a great town - plus a nice restaurant and bar. And views. Ai yi yi.
April 2, 2013
Rated 4.0 out of 5.0 by Liz07 Clean Room
The rooms were clean and well taken care of. We were especially delighted that we were able to have our dog with us. It is unfortunate that there are very few places in the US that allow pets.
March 18, 2013
Rated 5.0 out of 5.0 by wrstlrmom Fantastic Valentine's Weekend
We come here yearly on Valentine's weekend to relax and unwind without the kids. This Holiday Inn always goes above and beyond our expectations! We love the room service and restaurant and of course the hot tub! We will be back next year!!!!
March 11, 2013
Rated 5.0 out of 5.0 Wow... what a night!
Stayed her for a fantastic party in the Grand Ballroom....Can't remember much... but I know it was awesome!
March 11, 2013
Rated 2.0 out of 5.0 by MirNat Noisy outside of guest room and cold shower.
My husband and I arrived at the hotel about 9:00 pm. We were on the road from Huntsville, AL. People outside of our room were speaking loudly until 2:00 am. The following morning, I was greeted by a COLD shower.
March 2, 2013
Rated 5.0 out of 5.0 by Sharon64 Great service and staff
This is the second year VPPA has held it's convention at this hotel. It is without a doubt the best staff and service we have had. The meeting rooms were clean and well attended by the staff. If we requested anything it was delivered promptly. The staff was polite, friendly and helpful. The food was delicious and plentiful. The waiter at the President's dinner served the ladies first. That was a nice touch. The hotel was beautifully decorated in our theme. I understand one of the staff brought in her own items to make sure it was decorated nicely. Barry was great!! Always so polite and helpful. It was also wonderful to see staff from our convention last year still with the hotel. I could go on and on, it was such a lovely stay with you. Please keep up the good work. Wish we were coming back next year. We will return in the future. We highly recommend your hotel. Thank you, Neil, and your wonderful staff for an exceptional Convention. As Chairman of the Board this was an excellent Convention to end my position on the Board.
March 2, 2013
Rated 5.0 out of 5.0 by SAPhotoart Great service!!
This is the second year we have held our conference at this hotel. The Virginia Professional Photographers Association.
I can not say enough about the hotel and staff., from the front desk, to the maintaince crew. I had, had surgery on my wrist, earlier this year. This wonderful guy in maintaince, Willy, so help full, he helped me get my luggage, from the car and into my room, and when I left he helped me again. He was such a gentleman.
The resterant was great, as well as the food.
The staff that setup our events, were outstanding, and very pleasant.
I hope we can have it here again in the future..
I would stay here if I have a need for a hotel in Roanoke again. The location was great, close to the Mall!
February 28, 2013
Rated 5.0 out of 5.0 by arthorse VPPA convention
Great hotel, nice indoor pool, courteous and helpful staff; very accommodating. Thank you!
February 28, 2013