Rated 4.0 out of 5 by 137
Rated 5.0 out of 5.0 by Swami Great Service and Location
Front Desk and House keeping staff are excellent !!!!!!!!!
December 11, 2012
Rated 5.0 out of 5.0 by D2713 Fantastic Service!
Every time I stay here, I am impressed with the staff and this latest visit was no exception. I always feel so pampered and valued. Thanks for the experience!!!
December 7, 2012
Rated 5.0 out of 5.0 by Jedediah1 Great stay
We visited,with family over Memorial Day Weekend. The room was very nice and clean. We appreciated the pet policy since it is hard to find accommodations that accept pets. This Holiday Inn not only allows pets but doesn't add outrageous pet fees. We found their extra charge for pets to be reasonable.
November 29, 2012
Rated 3.0 out of 5.0 by Baybird Average Hotel....nothing fancy but comfortable
Stayed 2 nights during a conference. Check in was pleasant and easy. Room was spacious and comfortable. They were repainting the outside of the building while there and had plastic over the windows for the last day. That also made parking harder to find.
Room was ok, bathroom very clean but while looking for an extra receptacle, I moved mattress and found several items that probably had been lost a while. An old remote, a hanger, a half eaten pop tart and lots of other unidentifiable small objects that were covered in dust! Evidently deep cleaning had not been done in a while!
Was no big deal...I mentioned it to the front desk as I was leaving and the young girl at the desk, said, "OK" and went back to talk to her coworker.
So...was ok stay but not overly impressed!
November 19, 2012
Rated 4.0 out of 5.0 by lionsfootball great!
i was down there for a residency interview at V Tech Carilion and had a great experience. nice rooms, clean, quiet. I would recommend it to everyone. good especially if you are traveling to downtown roanoke or the medical district. less than 10 mins from both.
November 13, 2012
Rated 5.0 out of 5.0 by Candie88 Quiet & comfortable room, very relaxing!
The jacuzzi suite room was so comfortable & relaxing. Loved the separate living room with the 42 inch TV! The room was quiet and very roomy. The jacuzzi was very relaxing. The staff was phenomal, so polite and accommodating. I would definitely book this room again!
November 4, 2012
Rated 1.0 out of 5.0 by Seawrrior53 Staff must have had the weekend off
Of all the Holiday Inn and Holiday Inn Express properties I have stayed, this one will be rememebered as not their best! I would recommend that you drive a little farther as not to stay at this property. When we arrived we were not welcomed as Priority Club Rewards member, no water, no nothing. Then when we checked into the room, Bigfoot must have been the guess the night prior. Soap with hair left in the shower and long hair on the sheets when pulling back the covers. My guess was the Maid staff must have had the weekend off.
I reported this to the customer services representive at the check-in/check-out counter, but the rep stated "A Pilot must have stayed there the night prior," and added insult with a short laugh.
I will never stay at this property again, nor would I recommend anyone else there either.
I strong urge you to investigate this property for quality assurance and minimum housekeeping standards!
November 4, 2012
Rated 5.0 out of 5.0 by Tripp Great Hotel, Great Hospitality, Great Food.
Loved every bit of my trip. I will highly recommend this place.
October 17, 2012
Rated 5.0 out of 5.0 by Homer Such wonderful hosts!
I was in town for one night for a wedding. Since there was a shuttle to the wedding and reception, I didn't want to rent a car just to drive to and from the airport. Instead, the hotel went out of its way to pick me up at the airport, and drop me off again early the next morning. Both drivers were courteous, careful drivers, and made pleasant conversation throughout the trip. The room was a typical Holiday Inn affair, nothing notably good or bad, but the service was above and beyond.
October 12, 2012