Rated 4.1 out of 5 by 283
Rated 5.0 out of 5.0 by Norfolk Heatwaver Excellent Hotel!!
This really is a super hotel. The hotel is clean, quiet and the staff are really friendly. All the staff were interested in the reason for our stay and had time for a chat. The swimming pool, steam room and sauna were clean and complimentary to guests. We use the hotel as is it less than five minutes away from Buckmore Park.
I have marked down on the room cleanliness as the underside of the sink, in the bathroom, needed a wipe. Not a major issue but you notice it when you are seated on the loo. Secondly, the value of the room is good, the value of the food & the drinks is not, as always! The food is excellent, it is just too expensive!
We thoroughly enjoyed our stay and will be using the hotel again in the very near future!
October 23, 2014
Rated 1.0 out of 5.0 by ingosixx Noise
Second time I have had to stay here and both times put in rooms that are noisy due to guests in rooms above.. not their fault just not enough soundproofing between rooms.
Not good enough for paying guests and not up to IHG standards and what I am used to.
October 21, 2014
Rated 3.0 out of 5.0 by lancer14 comfortable bed and effecient service
Restaurant experience was not good, breakfast being very overpriced and I suspect the sausage are not as advertised. Evening meals were substandard in quality
October 20, 2014