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Rated 4.0 out of 5 by 297 reviewers.
Rated 1.0 out of 5.0 by Noisy air handling unit The air handling unit on the roof was so noisy it woke me up and I could not contact the night staff to request a room away from the roof. I tried twice through the night and no answer so very little sleep. November 21, 2014
Rated 3.0 out of 5.0 by What's going on Not happy with the hotel, prices have gone up and standards have gone down. We stay at the hotel several times a year but were very disappointed with our last stay. The room could have been cleaner, smaller and plastic bottles of water in fridge, no pen and pad in room, channels cut from the tv. We ordered bar food and it was uneatable, the worst we have ever had, we complained and got our money back and we were not the only ones that complained, no coffee or tea available in reception in the morning, you now have to pay for it. I don't know what is going on but it putting me off staying there again, even though I am gold elite member and I need to stay there again in December, I am thinking of going to another hotel. November 20, 2014
Rated 5.0 out of 5.0 Nice food Best food in holiday inn. Worth a visit. Nice and friendly staff. Very helpfull receptionist .we had lovely stay twice November 19, 2014
Rated 4.0 out of 5.0 by Perfect for BAE Comfortable rooms, excellent breakfast, ideally located for BAE. Show your IHG card on checkin and you get free wifi too. As a regular gym user I found their facilities perfectly adequate. November 19, 2014
Rated 3.0 out of 5.0 by Good Value, but some concerns Have stayed at this hotel 4-5 times now and it is generally a good hotel. It is clean and not tired and has decent food for reasonable prices. This time the front desk never answered the phone despite me calling 3 different times (and at different times in the day). The bed pillows were not very good and the heat didn't work on a fairly chilly night. The wall thermostat said it was only for AC and opening the wall heater valve did nothing (front desk wouldn't answer the phone for me to complain). The room was also very far from reception. November 19, 2014
Rated 4.0 out of 5.0 by Always good but food hit and miss Stay here frequently and usually no problems. Last stay though food disappointing. The apology and free glass of wine was appreciated, but would rather of had a decent steak. November 16, 2014
Rated 4.0 out of 5.0 by Room fine and staff good We have stayed at this hotel three times this year. It is comfortable, warm and the staff are pleasant and helpful. The water pressure in the shower and basin very poor. November 11, 2014
Rated 3.0 out of 5.0 by Tired hotel There was a few things that needs doing to this hotel because these days often holiday Inns are tired and old so some of them would have to have a refurbishment to improve everything. On the positive note there was good gym and swimming pool! November 11, 2014
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