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Rated 3.9 out of 5 by 387 reviewers.
Rated 4.0 out of 5.0 Nice place, not a great location for some It suited me as I had come to cycle and could leave my bike in the car overnight. Otherwise this hotel is a long way from both Rochester and Chatham. You either drive in or take the bus. May 25, 2015
Rated 4.0 out of 5.0 by Great Service Nice clean and very attentive staff, the hotel rooms are good size for the executive rooms, the amenities are nice and the staff make you feel welcome. May 20, 2015
Rated 1.0 out of 5.0 by Second and Last Time I Stay in this Hotel: Stayed twice in this hotel and it gets worse, breakfast is a disaster, you will be lucky to even get a coffee. The first time I stayed and complained I was told I was unlucky, the second time it was even worse, I stay about 150 nights a year in hotels and I have never had to complain about a hotel twice. May 19, 2015
Rated 4.0 out of 5.0 by May Bank Holiday break Fabulous newly renovated pool, steam and sauna. Breakfast good choice. Dinner really good. Room quiet. Staff really pleasant, especially in restaurant. May 17, 2015
Rated 5.0 out of 5.0 by Would stay again everybody was really helpful Food, Gym and my whole visit was very nice, I will stay again next time I have a meeting in the area.... May 15, 2015
Rated 5.0 out of 5.0 by Great stay, very relaxing Had a great stay, lovely view over the airport. Loved the swimming pool, jacuzzi, staff were very friendly, breakfast was great, everything you needed, was a bit concerned as there was a wedding there but never heard a thing, will be back May 13, 2015
Rated 4.0 out of 5.0 by Good experience with some reservations This was a one night stay due to attending a funeral at the nearby Crematorium. A couple of days prior to our stay I contacted the hotel to ask if it was possible to have our room early at approx. midday instead of the normal 2pm due to the funeral taking place at 2.15 as we were travelling around 250 miles May 12, 2015
Rated 2.0 out of 5.0 by poor service throughout stay to start things off upon checking in i had been told i don't have a reservation even tho i had an email in front of me confirming i had, i had also prepaid for the room but yet again i was told my card declined when paying i asked for the card number and the number didn't match any card number i own so i really have no idea were this information was coming from. i had a wedding reception booked here for the next day as i was getting married which left me even more stressed out but not only did i have issues i had family members from Scotland staying and they had exactly the same issues. i spent alot of money at this place with the reception and we had a complementary room for the bride and groom to which i was a bit disappointed there wasn't any small gift like some chocolates or something like that. i must say i had a very bad experience here and i am sad to say i would never come back here again nor can i recommend staying here May 12, 2015
  • 2015-05-26T14:55:59.976-05:00
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