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Rated 4.1 out of 5 by 255 reviewers.
Rated 4.0 out of 5.0 by Nice Stay My stay at the holiday inn in Rochester was nice. I was only in the holiday inn in the evening as I had a our church conference. The bed was firm but comfortable but for those who prefer a much softer bed it may not be to there liking. The service during breakfast was good but not great. It room most of what I needed like the ironing board and iron. Bathroom amenities was great and the shower worked well. The room always made clean and tidy each day. The only thing that was a negative was that the wall tiles in the bath was never cleaned throughout my stay although the bathroom itself was clean and tidy. That's the main reason why GOOD was not EXCELLENT. Love the complimentary water and the chuck kitkat. Will recommend to my friends. It seems everyone was treated well and the same and did not see the difference being a IHG club memeber or not. September 5, 2014
Rated 2.0 out of 5.0 by Comfortable bed, good breakfast, fluffy towels The cleaner is obviously taking shortcuts. The grounds surrounding the hotel are fine, car parking available and convenient to my destination although I prefer comfort to vicinity since we have church buses available. After the unappetising evening meal I would be reluctant to 'eat in' again at dinner time. September 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn-Chatham A great place to stay. You will appreciate it. Staff are friendly. Internet access is very good. September 4, 2014
Rated 5.0 out of 5.0 by My 2 nights stay at Holiday Inn I thoroughly enjoyed my stay at the Holiday Inn hotel. I did not comment on food because I did not include meals in my package because I did not have the time to have food because I was too occupied with the conference in the area. I am looking forward to my next booking at this hotel because I definitely will make a booking there again September 3, 2014
Rated 5.0 out of 5.0 by comfortable, clean and value for money This hotel is excellent value for money, very comfortable, very clean, freindly polite caring staff and good leisure facilties and meal choice, ideal for familky gatherings or weddings too, it is right next to rochester airport but its great to watch the gliders taking off and there was no noise from the airstrip incase your wondering! if you ever need to stay in Rochester you should stay here!!!! September 3, 2014
Rated 3.0 out of 5.0 by Not Bad Had a comfortable stay with the family and all problems and concerns were handled very well. Very nice rooms and breakfast September 3, 2014
Rated 4.0 out of 5.0 by Pleasant experience I enjoyed my stay for two nights, these were separate bookings due to being unable to book the same room over two nights on the booking system, however when I arrived the staff helped out and changed the booking so I and my wife did not have to change room. I have been to this hotel frequently over the last three years and have always had a pleasant experience, if there was a negative it would be the hotel is looking a little tired especially in the rooms and room corridors. To finish on a positive the experience is always a pleasant one whenever I visit. September 1, 2014
Rated 5.0 out of 5.0 by Staff and service the staff were very child friendly, i would stay again August 29, 2014
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