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Rated 4.1 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by Good, friendly Hotel Was a brief stay around an emergency and as usual at this hotel, staff made the difference. October 16, 2014
Rated 5.0 out of 5.0 by Excellent! A lovely hotel with very welcoming staff. We were upgraded to an executive room which was very quiet (a little warm due to air con not working, mentioned to reception staff at check out and felt confident that they would deal with it). We enjoyed a relaxing afternoon at the pool, which is a lovely bonus to this hotel, followed by a tasty evening meal in the restaurant. The food was beautifully presented and there was a very wide choice on the menu. We chose to book breakfast at check in, this is cheaper than booking on the day. Again the food selection was outstanding as were the staff. We would definitely stay here again and would highly recommend it. October 16, 2014
Rated 5.0 out of 5.0 by great place to stay I was having some major work done to my house and needed to stay elsewhere for a few days because I was working nights and needed to be able to sleep during the day. The Holiday Inn was brilliant for this for all sorts of reasons but for 3 especially. 1) there were notices around the hotel asking other guests to be considerate to nightworkers. 2) The window had inside shutters, rather than curtains and, when they were in place, the room was totally dark and totally quiet. 3) There was a fridge in the room so I could keep the ingredients to make sandwiches to take to work. It was also a comfortable room with TV and wifi, the breakfast was very nice indeed and the staff were helpful. I would most definitely recommend this hotel to other people and have already earmarked it for another stay when my kitchen is done next year. I'd also try Holiday Inns in other locations when I'm on holiday. October 8, 2014
Rated 3.0 out of 5.0 by Difficult to find but nice when arrived Poor directions on website. Both Breakfast and Evening meal were good. Beds comfy. Gym ok but a bit small. October 6, 2014
Rated 4.0 out of 5.0 by comfortable and cheap Excellent hotel with good motorwar access. Struggle to find a hotel with a gym in the area at this price, although the gym and pool were a little dissappointing (lack of real equipment, small pool). October 6, 2014
Rated 5.0 out of 5.0 by Great service throughout staff Can I just thank the breakfast staff who were VERY willing to help me and my wife ( whom was in a wheelchair ) to Lucy October 4, 2014
Rated 5.0 out of 5.0 by Really relaxing stay Holiday Inn Rochester is ideally placed to explore the Rochester area either by car or using the excellent public transport system; there is a bus stop right outside the hotel. The hotel is comfortable and quiet and I had a good night's sleep. The indoor pool is a good size if you want to swim lengths, there is also a jacuzzi, sauna and steam room. The breakfast was good and loved the pancake machine - not all hotels have them, so that was a bonus. Free car parking as well. What more could you ask for? October 4, 2014
Rated 2.0 out of 5.0 by Update Your Decor Hotel surroundings and Bar/Reception area were nice at this hotel, nice food and breakfast was okay. Just the rooms are in need of re-decoration. Peeling wallpaper, paintwork and tired old furnishings. I have been at other Holiday Inn hotels where they are like this aswell. I personally think they charge a lot for their rooms so do not feel they are value for money when you could find a nicer hotel room for half the price. Just think they need to invest the money more into revamping their rooms. October 2, 2014
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