Rated 3.9 out of 5 by 389
Rated 4.0 out of 5.0 Pleasant Hotel
Stayed for business for 2 weeks, use of pool and spa is an added bonus. Staff all very friendly and helpful. Service in bar could be a little slow and limited choice of decent "English" beer. Smoking area just outside main entrance is not pleasant.
May 27, 2015
Rated 3.0 out of 5.0 by JH@mad Good location
The hotel in general is a great location for the area with ease of access by car to all the main travel routes.
The staff in general are friendly and helpful although we found some of the younger members to be lacking in experience and slow to react in the dining room.
The hotel was missing quite a few of the "trimmings" we come to expect of Holiday inns. i.e. breakfast included and free coffee in reception areas.
We would recommend this hotel but would like to see the hotel maintain the consistency we have been accustomed to in this group of hotels.
May 26, 2015
Rated 4.0 out of 5.0 by Tuffa Nice place, not a great location for some
It suited me as I had come to cycle and could leave my bike in the car overnight. Otherwise this hotel is a long way from both Rochester and Chatham. You either drive in or take the bus.
May 25, 2015
Rated 4.0 out of 5.0 by jackowacko37 Great Service
Nice clean and very attentive staff, the hotel rooms are good size for the executive rooms, the amenities are nice and the staff make you feel welcome.
May 20, 2015
Rated 1.0 out of 5.0 by ITMicronet Second and Last Time I Stay in this Hotel:
Stayed twice in this hotel and it gets worse, breakfast is a disaster, you will be lucky to even get a coffee.
The first time I stayed and complained I was told I was unlucky, the second time it was even worse, I stay about 150 nights a year in hotels and I have never had to complain about a hotel twice.
May 19, 2015
Rated 4.0 out of 5.0 by Ncfc2 May Bank Holiday break
Fabulous newly renovated pool, steam and sauna. Breakfast good choice. Dinner really good. Room quiet. Staff really pleasant, especially in restaurant.
May 17, 2015
Rated 5.0 out of 5.0 by Stu67 Would stay again everybody was really helpful
Food, Gym and my whole visit was very nice, I will stay again next time I have a meeting in the area....
May 15, 2015
Rated 5.0 out of 5.0 by Pipsydoodle Great stay, very relaxing
Had a great stay, lovely view over the airport. Loved the swimming pool, jacuzzi, staff were very friendly, breakfast was great, everything you needed, was a bit concerned as there was a wedding there but never heard a thing, will be back
May 13, 2015