Rated 4.0 out of 5 by 482
Rated 4.0 out of 5.0 by sean8997 Friendly, attentive and comfortable
Stayed at the Holiday Inn Rochester - Chatham on several occasions now, each time I have found the staff very attentive and the hotel standards to be excellent. The only thing that lets it down a little is the internet speed which can be very slow at times.
Other plus sides are the swimming pool and fitness facilities.
On a previous stay myself and a couple of colleagues took our bicycles, the hotel staff were more than happy to store the bikes behind reception so we didn't need to take them to our rooms on the evening, a very nice touch.
October 5, 2015
Rated 4.0 out of 5.0 by border collie house Friendly staff and lovely swimming pool.
Enjoyed our stay. Hotel was pleasant and quite relaxing. However, a bit busy some evenings with nowhere left to sit in the bar/lounge area. Enjoyed breakfasts but was not overwhelmed with the one evening meal we had. Room was comfortable but we could have been left with more toilet rolls than we were. Also the mastic around the bath could have done with some mould spray! The chair in the room was not very comfortable, especially for my elderly mother. The TV could have had more channels, i.e. Freeview, rather than extra channels being ones you had to pay for. (Unless I read it all wrong)! But all in all it was quite a nice weekend stay.
October 2, 2015
Rated 4.0 out of 5.0 by busywoman57 Good nights sleep
Booked an Executive room, which just happened to be the furthest away from main hotel. There was a party going on - so pleased we couldnt hear the music.
The room itself had what you wanted but was 'tired'. The towels were not soft and fluffy, but bitty and hard. The sofa was looking old and the covers 'stretched' in places and baggy in other areas. However, the bed was very comfy and pillows soft. A good nights sleep had. Breakfast was adequate and filling. I asked for porridge and it was specially made for me. Again tasty and filling.
Probably been spoilt using other 'executive' rooms in other Holiday Inns. But the staff are very friendly and helpful. An asset to the hotel.
September 29, 2015