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Rated 3.9 out of 5 by 208 reviewers.
Rated 1.0 out of 5.0 Would not recommend Cons: I arrived on a Saturday night (Oct. 11) around midnight and there were crowds of people drinking in the hallways and children running noisily about unattended. The screws holding the security lock on my room door were pulled out of the wood, making it useless which is concerning for a female traveler. My room was clean but the hallways and common areas were very dirty. I dined for breakfast at the restaurant downstairs and was disappointed to find that there was an itemized menu (ie, not a single price buffet), but I was then expected to serve myself from a buffet. I also ordered room service breakfast (toast, tea, and a banana) on the morning of the 13th and was told when it arrived that there were no bananas. All together this resulted in a pretty disappointing stay. Pros: Prompt shuttle service. October 18, 2014
Rated 3.0 out of 5.0 by Misleading pricing 1) Could not use AAA discount because I purchased the breakfast option? 2) Though I purchased breakfast tickets, I had to pay an extra $2-3 for the breakfast buffet October 10, 2014
Rated 4.0 out of 5.0 by Holiday Inn Rochester Holiday Inn Rochester was disappointing due to the fact that the bathroom corner dust bunnies were larger that the facecloth. Leads one to believe ?????? October 10, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great indoor pool. Nice firm mattress. Large indoor pool and hot tub. October 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. great hotel very plesent staff gives you what you need October 9, 2014
Rated 5.0 out of 5.0 by Two Nights; two good sleeps This hotel stands out from all others. Literally it stands out where there is nothing else one can walk to. So I was kind of a prisoner of their dining facility and while the staff were very, very nice what came out of the kitchen was very ordinary. But in every other way I give this hotel top marks. October 8, 2014
Rated 4.0 out of 5.0 by Good Location The rooms were clean and comfortable. The hotel is not the newest looking hotel but it served out purpose. The staff was great. October 7, 2014
Rated 5.0 out of 5.0 by outstanding service ad convenient location Have been staying at this particular Holiday Inn for 8 years. Over the years there have been the customary personnel changes, but the service has always remained exceptional. This location is convenient for my various customer business meetings which span from the east side to the west side of Rochester. I always enjoy returning to back the hotel at the end of my day, where I am greeted like an "old" friend as I reenter the lobby and head back to my room. I have been traveling on business for more than 40 years now - I would be hard pressed to find a hotel that has better service and is more accommodating that the Rochester Airport Holiday Inn. October 6, 2014
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