Rated 3.9 out of 5 by 303
Rated 4.0 out of 5.0 by Josephine2015 Great discount and comfortable beds
Nice, clean room. Good location. Only problem was that housekeeping woke me up when I had “do not disturb” hung on the door during the afternoon.
May 19, 2015
Rated 4.0 out of 5.0 by timo437 Convenient and Professional Airport Hotel
When visiting upstate NY, this is my go-to hotel for flights in and out of Rochester.
May 19, 2015
Rated 3.0 out of 5.0 by KSJAS Average at best, somewhat disappointing
Good front desk service at check in, except for a delay in finding a room that was ready (arrived at 5:00 pm and check-in time was listed at 3:00 pm) Room was somewhat shabby and needs updating. Breakfast included ended up being a $20 voucher which would not cover two full breakfasts.
May 17, 2015
Rated 4.0 out of 5.0 by freemansfarm77 systemic issues/but great staff
see above for problems...staff was great...Jacuzzi broken..room not made up first day...no fridge in room...potholes in parking lot..no free breakfast...lighting in room weak...but overall hotel was OK. Clean, great location, TV, bathroom, AC all fine...staff did all they could to fix problems...and were all courteous and helpful..front desk and housekeepers went out of way to help...lifeguards were friendly and concerned....
May 15, 2015
Rated 5.0 out of 5.0 by Brandy01 Great Value
I had an early flight at the Rochester Airport. I had easy check in and check out. I was also able to park my car for the week without an extra fee. The transport to the airport was extremely efficient. As soon as we checked out, we were on our way to the airport and when I called from baggage claim when I returned, the transport was outside waiting for me.
May 10, 2015
Rated 4.0 out of 5.0 by bink35321 Decent Hotel
We slept well and had no trouble finding the hotel. The location was inconvenient to RIT and the hotel is in serious need of updating. The driveway had massive potholes and the furnishings were old and worn.
May 6, 2015
Rated 5.0 out of 5.0 by hrrymay park and fly
very good park and fly
no issues at all
very nice hotel
May 5, 2015
Rated 3.0 out of 5.0 by ManhattanBizTraveler An Executive King room where wi-fi doesn't work?
This hotel has a lot of potential, based on its convenient location, but attention to detail is lacking. If there is one thing I expect any Holiday Inn room labeled "Executive" to have, it's decent wi-fi. This one does not. Fortunately there is sufficient 4G coverage this close to the airport that I was able to get my work done. (And it's not just my computer -- the hotel's wi-fi worked fine down in the public areas on the first floor -- just not in the far corner of the "Executive Wing" where my room was located.)
April 29, 2015