Rated 3.9 out of 5 by 182
Rated 5.0 out of 5.0 by norma19 Great staff
Hotel Lobby was a little worn. Rooms were clean and beds were comfortable
September 5, 2014
Rated 4.0 out of 5.0 by Chugging Staff were very friedly and sincere. Great lounge area
Excellent out going friendly staff who were invested in meeting our needs. Food and lounge area was very good .
Rooms were very clean and commons area was comfortable and warm.
We would stay there again. Outsdanding general manager on how he followed up on my request and he went above and beyond in meeting our suggestions.
September 4, 2014
Rated 5.0 out of 5.0 by flatfoot retail audit saupervisor
excellent, staff and location was as expected, from previous visits
September 2, 2014
Rated 1.0 out of 5.0 by Jenni4128 Ick
Room run down and horrible. Dirty and no elevator. I won't ever stay in this place again . Awful
September 1, 2014
Rated 3.0 out of 5.0 by PXXX OK but not up to usual
This hotel has good location and the airport noise is no problem. Overall it is ok but not as nice as some other Holiday Inn Express I have stayed in.
August 30, 2014
Rated 2.0 out of 5.0 by tamizin' Inattentive staff
Two floors and no elevators. They do offer to have someone take you luggage up and down the stairs but you do have to wait. The refrigerator froze everything and the staff seemed to not care. I stayed two nights and couldn't wait to get back on the plane. This was my worst Holiday Inn experience and I've stayed at many.
August 30, 2014
Rated 5.0 out of 5.0 by lvdon41 comfortable beds
Overall experience was great, breakfast buffet was mediocre at best, not worth the 8 dollars we paid.
August 29, 2014
Rated 5.0 out of 5.0 by det821 great place to stay
great, clean hotel with shuttle to the airport, great location and a friendly staff. Very clean and very easy to relax. We stay here every time we fly out of the Rochester airport.
August 28, 2014