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Rated 3.8 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Great Service The staff were alert, friendly and helpful. Nice clean operation inside and out July 27, 2015
Rated 3.0 out of 5.0 Rochester Holiday Inn Breakfast on the Inn should be included in the price. July 26, 2015
Rated 1.0 out of 5.0 by Business Trip I travel for business and stay at Holiday Inns across the country. I make at least 2 trips each month. Out of all of the Holiday Inns that I have stayed at, this had to be the worst. The room was filthy. The lamp shades even had stains. The air conditioner vent was discusting. I did not even turn it on in fear of what may hav ebeen circulated around the room. I understand a hotel being old, but this does not mean that it cannot be kept clean. I would not recomend this hotel. July 26, 2015
Rated 2.0 out of 5.0 by dirty and dated badly in need of cleaning, repairs, and upgrades. hotel restaurant plays bad 1980s soft rock. Smelled like cigarette smoke. July 25, 2015
Rated 1.0 out of 5.0 by Holiday Inn Rochester Airport old and tired. Dirty room, uncomfortable pillows and bed. the staff in the dining room were professional and courteous. the food was excellent. July 24, 2015
Rated 3.0 out of 5.0 by Great Staff Staff is excellent; very caring. But hotel needs updating and cleaning staff needs to be monitored. July 23, 2015
Rated 1.0 out of 5.0 by Dirty and poor breakfast, not good value Stayed this past weekend at Holliday Inn Rochester Airport and our Team was very disappointed. When booked we were not told the facility was under renovations. Roof leaked and made several player's beds wet. Were re-located to other rooms but were offered no compensation for the inconvenience and "surprise". Pull out bed in our room was not made up and when pulled out had dirty sheets crumpled up and dirty tissues and other garbage. Breakfast is a joke (other than the fruit salad and orange juice). Little to no protein other than small containers of peanut butter and cream cheese. No whole wheat bread options. Toasters were broken, but still functional. Had to go to MacDonald's to get a "healthier" breakfast for our family. Dirty carpets inside and out in hallways. Drywall dust left lying around for whole weekend by contractors working on hotel, all over carpet in piles. Many other options available in Rochester and in this area. Do not stay here as you will sure to be disappointed. July 22, 2015
Rated 1.0 out of 5.0 by Disgusting, dreadful, deplorable. Disgusting, dreadful, deplorable conditions! Cables, wires, and pipes hanging loosely from hallways made for an ambiance more in keeping with a horror flick or a flop house, not a hotel in a prime location. The carpet crunching beneath my footsteps was an unsettling feeling. I stopped in at the ROC bar & grill, a seedy looking little dive with a dark, bar-like atmosphere and a faint smell of fried food and stale beer. Dinner was adequate and the customers were an interesting mix of people. July 19, 2015
  • 2015-07-28T11:50:00.350-05:00
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