Rated 3.9 out of 5 by 269
Rated 5.0 out of 5.0 Guest Experience Review
Comfortable , relaxing and good location . The cost was slightly higher , however the security was fine and the noise level was not too bad .
March 26, 2015
Rated 1.0 out of 5.0 Think Twice before staying at the Rochester Airport Holiday Inn
What you need to know: poor condition of room, questionable cleanliness of carpets,make sure to wear shower shoes, bring your own pillows (pillows were provided but lumpy like the mattress)
March 25, 2015
Rated 5.0 out of 5.0 by JillBoss Great service
I have stayed at this hotel for business before, and will stay again - staff have always been excellent.
March 21, 2015
Rated 5.0 out of 5.0 by Aivan12 Visita a Rochester
calidad en el hotel, el personal no fue muy amable a mi llegada, al contrario bastante amable la persona a mi salida.
March 19, 2015
Rated 4.0 out of 5.0 by JackM45 A pleasant stay
Needed to spend two more nights in Rochester after a cancelled flight and was able to book and check in no problem. The hotel was clean, staff was extremely nice and helpful. They were great about getting us out the door when we were late for our flight as well!
March 19, 2015
Rated 4.0 out of 5.0 by PT's Fault Just ok, nothing special
I stay here when I come to area. Nothing special. Just a good place to sleep for the night.
March 17, 2015
Rated 1.0 out of 5.0 by RJAEAA Poor stay
I would not recommend this hotel unless you have no other choice. First off there is no elevator which makes it very hard (especially with health problems) to carry your stuff up and back down the steps. We went in as a group and we were actually charged more as a group then if we had booked an individual room. When we made it to the 2nd floor it seemed like a skunk. I have no idea why it smelled so bad but I have never been in a hotel where I truly believed a skunk was running the hotel floors. The room was not clean-part of a sponge was left on the bathroom sink. Also there were various other things-such as the dresser knobs hanging off the drawer-that made it seem like the hotel really does not care about keeping their rooms in proper condition. Breakfast is not included-considering we had to pay more anyway-added to the numerous reasons I would never return to this hotel. On our final day one of the housekeeping staff tried to enter our room without knocking. Thankfully I was near the door and was able to direct her back out. We had the tv on and there was obvious noise in the room so it is not clear why it would be okay to just come into the room. Again if you have the choice I would go elsewhere as this hotel is not worth the cost.
March 12, 2015
Rated 5.0 out of 5.0 by setter girl Always a pleasant staff and comfortable bed..
Have stayed here before and will return again. Never a problem and appreciate the shuttle service to and from the airport.
March 11, 2015