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Rated 3.7 out of 5 by 418 reviewers.
Rated 4.0 out of 5.0 by Excellent Staff! The front desk staff is the best! All were awesome but a special thanks to Chuck, Letisha, Miss Flo, Faith, Jhay, and Sherri! That said, this property is definitely rough around the edges, despite recent piecemeal renovations. My shoddily remodeled room had a sticky door, poorly fitted/finished plumbing and fixtures, a tiny bathroom vanity top, a prior guest's used dental floss hanging in the shower - yuck!, a dirty bathroom floor and another guest's hair on the floor - again yuck! I also saw and reported to the front desk a used hypodermic syringe in the parking lot. For these reasons I definitely feel as if this was one of the least enjoyable stays of the many I have experienced at this property. Still, there is no friendlier or more accommodating staff in this industry. November 25, 2015
Rated 5.0 out of 5.0 by good place to stay easy access right off 390 and directly across from the airport a big plus have stayed here many times over my career and for an older motel it is in very good shape and well taken care of. My survey indicates a little tlc needs to be made in cleaning in rooms ONLY along the walls but I find that in almost all hotels.... they do not dust or clean behind or up tight to wall which all should! November 22, 2015
Rated 4.0 out of 5.0 by Comfortable, no thrills, no elevator great room with comfy bed and decent size bathroom. No elevator and no help with my heavy suitcase up the stairs. Was hung up on when called for the shuttle, but shuttle service was provided in a timely manner. Front desk seemed uninformed on hotel check in and out policies. November 16, 2015
Rated 5.0 out of 5.0 by very good experience and hospitallity Very good hotel shuttle service from the airport to the hotel. Very good greeting/accommodations by the hotel staff. I was acknowledged for my IHG rating and was given a complimentary drink coupon for the hotel lounge area. The room was very comfortable and had a very pleasant stay at this hotel. I will be looking forward to reserve a stay at this hotel in the future. November 15, 2015
Rated 4.0 out of 5.0 by Comfortable but could have been cleaner Met all of my basic needs but the room could have been cleaner. Found old wrappers behind dresser, why didn't housekeeping November 12, 2015
Rated 1.0 out of 5.0 by Very dirty hotel Don't waste your money unless you are OK with sleeping a dirty, musty and smelly room.. The front desk staff were great to deal with, but everything else was awful. November 11, 2015
Rated 4.0 out of 5.0 by Great sauna The sauna, pool, and hot tub were wonderful. It has a full length, heated pool, hot tub and large sauna. The life guard was very helpful, the pool was out of towels and she graciously called down at ordered some. November 11, 2015
Rated 5.0 out of 5.0 by Quick overnight business stay I needed a room, hot food, hot shower, and a good night's sleep - got all of this at the ROC Airport Holiday Inn. Great price, great service. November 9, 2015
  • 2015-11-29 T13:37:17.471-06:00
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