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  • 1 888 HOLIDAY
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Rated 3.9 out of 5 by 247 reviewers.
Rated 2.0 out of 5.0 by room wasn't clean Upon arrival, at 5:35pm, with 2 small children and an arm loaf of baggage, I was assigned room 137. When I asked the front desk where my room was in relation to the pool, I was given a very vague answer of "near it, I guess". When we walked down to the room, I noticed a smell when I opened the door. As we walked into the room, I noticed there was used cups by the TV & tissues by the garbage can on the floor in the bathroom. Upon further investigating, I noticed there was urine in the toilet. I went back to the front desk where I spoke to someone else who "couldn't believe the room wasn't cleaned". I was assigned a new room, on the second floor. The room was clean but there was a strain on the curtains, the door looked like it was pried open at one point and the security bolt was only attached with one screw. When I showered I discovered the drain did not work. The restaurant was closed so my children & I had to eat in the pub. The service was terrible. It took over 5 mins to get us a table - there were only a few people in the pub. I decided to cut my 2 night visit short. I was disappointed, overall. I should have been offered at least a meal voucher for my troubles but was not. I would not recommend this hotel and I will have to think twice about staying at a Holiday Inn in the future. February 22, 2015
Rated 4.0 out of 5.0 by Nice Hotel Great dinner and bar area. Flo was great at check-in. February 16, 2015
Rated 5.0 out of 5.0 by Great Staff that will make you feel at home. I like the location to the Airport and I390. The front desk knows me by name and takes care of every need. Flo and her morning crew are very nice in the morning. When I do eat , the food is very good. February 9, 2015
Rated 5.0 out of 5.0 by Great service. Excellent hotel stay.Polite associates,always with a smile and ready to assist you. Very nice airport location. February 5, 2015
Rated 5.0 out of 5.0 by Park and stay Second time I have stayed here in past 2 years. The park and stay option is really nice and easy. Literally 3 minutes from airport. Staff has been awesome. Takes the pressure off of me. February 4, 2015
Rated 5.0 out of 5.0 by Great Stay Free airport transfer, warm welcome on arrival & immediate check in. Room very clean, spacious & comfortable with a pillow firmness selection too. Fridge & microwave in the room with plenty furniture. Bar downstairs has a comedy club & serves great selections to drink & good prices. I will stay again! January 28, 2015
Rated 5.0 out of 5.0 by excellent overall it was an excellent experience and comfortable stay January 27, 2015
Rated 3.0 out of 5.0 by Good location Room accommodations good, comfortable bed Great Internet, Restaurant needs vast improvement on food January 21, 2015
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