Rated 3.8 out of 5 by 333
Rated 2.0 out of 5.0 by maclea dirty and dated
badly in need of cleaning, repairs, and upgrades. hotel restaurant plays bad 1980s soft rock. Smelled like cigarette smoke.
July 25, 2015
Rated 3.0 out of 5.0 by MaryBee7 Great Staff
Staff is excellent; very caring. But hotel needs updating and cleaning staff needs to be monitored.
July 23, 2015
Rated 1.0 out of 5.0 by Never to come again Dirty and poor breakfast, not good value
Stayed this past weekend at Holliday Inn Rochester Airport and our Team was very disappointed. When booked we were not told the facility was under renovations. Roof leaked and made several player's beds wet. Were re-located to other rooms but were offered no compensation for the inconvenience and "surprise". Pull out bed in our room was not made up and when pulled out had dirty sheets crumpled up and dirty tissues and other garbage. Breakfast is a joke (other than the fruit salad and orange juice). Little to no protein other than small containers of peanut butter and cream cheese. No whole wheat bread options. Toasters were broken, but still functional. Had to go to MacDonald's to get a "healthier" breakfast for our family. Dirty carpets inside and out in hallways. Drywall dust left lying around for whole weekend by contractors working on hotel, all over carpet in piles. Many other options available in Rochester and in this area. Do not stay here as you will sure to be disappointed.
July 22, 2015