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Rated 4.4 out of 5 by 299 reviewers.
Rated 2.0 out of 5.0 by Lack of care for details Food is blah. It is as little and of as low quality as you can provide and still say you did your job. Expect the same cold potatoes and flavorless eggs every day. Lack of care shows in the breakfast covers that are in the way of the serving. All the guests see this and point it out and staff has no care. Note that all covers, the ones being used and not being used look the same, so it is up to you to figure out where your breakfast is. Is is dump the stuff in there and let them eat it. Zero attention to detail. It is like eating at a camp served by amateurs. The coffee is not good. The shades in the room do not cover the window. Your problem to figure out. The heater makes a lot of noise at some temperatures. The closet and bathroom door collide so it takes a process to open either open one of the other, you can not open both. Remove the closet doors. The staff were great. They were very alive. If someone set an expectation of quality and detail, this place could easily rate 4 or 5. As is, they just fit the minimum requirements. December 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good pillows, nice towels, good water pressure The main reason that I am at a hotel is for sleep and wash-up ... Comfortable bed, good pillows, nice towels, and good water pressure ... this place has it all. Food, there are many places to eat around the area. To much competition for this hotel to be a 'good' place to eat. 'Included' breakfast buffet ...cold drinks were warm (milk was way to warm) ... hot foods were at best warm. December 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn a great value The Holiday Inn Hotel and Suites in Rochester is close to travel routes and places of interest in Rochester. The facility is clean and the staff courteous. The complimentary dinner and breakfast are a bonus and a good value. December 21, 2014
Rated 5.0 out of 5.0 by Great room and nice staff Highly recommend. Nice, responsive staff. One of my favorite places to stay in the Rochester area. December 17, 2014
Rated 5.0 out of 5.0 by GREAT STAY You can't go wrong w/any holiday inn - centrally located, always clean, and always great price! December 16, 2014
Rated 5.0 out of 5.0 by Quality Stay A great stay. Contacted them on short notice and the friendly guest staff was very accommodating. Rooms were clean and welcoming, beds were very comfortable, and had an overall great stay. December 15, 2014
Rated 5.0 out of 5.0 by No problems and enjoyed my stay The rooms were very nice and were made up every morning.. There was no unnecessary noise in the hallways. The staff was very friendly and breakfast was served every morning. I was also able to workout in the small workout room. The cardio machines need to be serviced in the near future. Checkout was very easy and there were many restaurants in the immediate area. December 10, 2014
Rated 5.0 out of 5.0 by Outstanding Value A complimentary breakfast AND diner? Wow! Plus, the most important part - a clean and comfortable room. December 5, 2014
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