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Rated 3.9 out of 5 by 377 reviewers.
Rated 4.0 out of 5.0 by Nice location The location as far as being close to downtown was good. The hotel common area was not that nice. could use some updating. August 24, 2015
Rated 2.0 out of 5.0 by A little disappointed. The hotel is close to a hospital and it smelled like hospital in the room. The receptionist was not that friendly who refused to give me complimentary room upgrade (and I am a Spire Elite). I am not sure if it;s because what I reserved was the best room in the hotel or she had an off day. August 20, 2015
Rated 5.0 out of 5.0 by Great staff and location. Friendly staff and close access to everything. Was raining outside and was able to use the skyway and subway to stay dry. Excellent! August 19, 2015
Rated 5.0 out of 5.0 by Nice room Breakfast service is too slow and it took about 30 inutes for simple menu. August 18, 2015
Rated 5.0 out of 5.0 by Very Good The only thing that puzzeled me was the difference in the price of the room for the second day stay. The price increased $10.00, with out explanation. The parking in the city garage near the hotel entrance should be reservred for hotel guest. There should be an agreement between city and hotel for this. Its hard to wheel luggage, climb stairs from other floors. A window pass would show if one belongs there. August 18, 2015
Rated 5.0 out of 5.0 by overall good stay the houskeeping was great. food was great. location was great, safety was great August 18, 2015
Rated 5.0 out of 5.0 by Comfortable Hotel My husband and I have stayed at this hotel several times and have always been treated with kindness and respect. Staff are very friendly and courteous. There is easy access via a skywalk to get to the Mayo Clinic which is important to us. The rooms we have stayed in are very comfortable including the beds and atmosphere. Only once have we found the bathroom to not be clean. On site dining is offered and appears to be very nice but we have not taken advantage of that amenity yet. Would recommend this hotel to anyone staying in Rochester, especially in the downtown area. August 18, 2015
Rated 5.0 out of 5.0 by Great Downtown location great rooms, skyway connected to mayo clinic and mayo civic center. great food in restaurant. August 17, 2015
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