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Rated 3.9 out of 5 by 320 reviewers.
Rated 4.0 out of 5.0 by OK place OK to stay in Rochester without spending a furtune on hotel April 30, 2015
Rated 5.0 out of 5.0 by Nice place to stay I was a little intimidated by the parking garage and figuring out how to reach the hotel lobby from the garage. A few more signs might be helpful. I was surprised that the bath towels were frayed and ragged on the ends. I was also surprised how easy it was to hear conversation in the hallway. Its always noisy in downtown Rochester, but you can't do much about the ambulances! The hotel staff was great, very attentive, room service delivered in an amazingly short period of time. Great bartenders. Could use another side chair or two in the room for eating. Overall a very adequate place to stay in a good location. April 28, 2015
Rated 4.0 out of 5.0 by Great location Easy to find hotel. You can park out front to check in or park in the garage parking lot right away (on back side.) Next time when I book a room I would make sure it is not an a joining room. Was able to hear the other party next door pretty good. (Only complaint.) Very clean and friendly staff. Easy skywalk access to other businesses you don't have to travel by car to get to. Everything marked well and close to Mayo. Did not use shuttle service to Mayo. April 27, 2015
Rated 3.0 out of 5.0 by Easter Bunny This was our second stay. We stay here during our visit to Mayo due to the convenience of the location and we are IHG Club members. The staff is quite good and knowledgeable but the facility is older. We were there for several days and were given a room next to the pool,,,a lot of noise. The food and beverage is not good at all. There are a large number of places to eat within an easy walk. Hope this was our last visit. April 27, 2015
Rated 1.0 out of 5.0 by comfortable room, lack of management If you could correct your restaurant staffing for better service would be a big help. The linen needs upgraded. I feel compassion for your staff having to say I am sorry constantly. April 26, 2015
Rated 5.0 out of 5.0 by Definitely Recommend! This was our first overnight stay in Rochester and we had a blast! The rooms were comfortable and clean. The staff was very helpful. I loved the fact the everything we were doing was connected by the skyways. We didn't try the room service, but all the other services were fantastic. The pool is simple, but it was fun. We used the sauna and fitness center also. Our room had a cool view of the river. We Were very satisfied, would recommend this hotel in a heartbeat, and when we come back we'll be booking here for sure! April 22, 2015
Rated 5.0 out of 5.0 by Recreational weekender Has comfy beds, great food, fast restaurant service, loved the live band at restaurant, wish the pool was heated properly, clean rooms and dining areas, and friendly staff. April 22, 2015
Rated 4.0 out of 5.0 by Clean comfortable hotel Was in Rochester to attend a professional CME at Mayo clinic. Hotel was a convenient 5 min walk to the conference center. Room was clean with relatively new furnishings, had a bit of a musty odor though. Front desk staff was friendly and helpful. Parking ramp location and rates were a bit confusing. I had called before booking to check on the parking rates and was told that it was free on the weekend, but there is a charge to leave it overnight. It is a public parking ramp around the back of the hotel and connected by a skyway to the hotel. Overall, highly recommend and would stay there again April 20, 2015
  • 2015-05-03T10:08:02.739-05:00
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