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Rated 3.8 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel I worked very closely with Jacque, the event coordinator, to organize a youth soccer team trip to Rochester and the Holiday Inn Downtown. She was professional, responded quickly to all my requests/questions, and very easy to work with. Every hotel staff member we worked with was exceptional at their job (Bartender, Mike, You Rock!). We will definitely stay here again for our next event or Rochester get-away! Thank you! October 15, 2014
Rated 4.0 out of 5.0 by Great place with reasonable prices Went to Rochester for appontment at Mayo Clinic. Hotels are connected by walkways (covered) and great restaurants! Very pleased with my stay at the HI. October 15, 2014
Rated 4.0 out of 5.0 by Excellent Service The room service waitress was delightful and provided excellent service. October 14, 2014
Rated 4.0 out of 5.0 by Quiet and comfortable I always enjoy staying at Holiday Inn, especially when traveling for business. I know the quality and value match my budget and my experience is always pleasant October 13, 2014
Rated 5.0 out of 5.0 by Parking parking accessibility was good, but I did not like paying $13 per night because I was using points for the stay. October 13, 2014
Rated 5.0 out of 5.0 by Nice Hotel near Clinic Comfortable, clean place. Accessible to the skyway. Nicely appointed. October 10, 2014
Rated 4.0 out of 5.0 by Regular customer I am a traveling State Trial Judge. Your hotel is located right across the river from the courthouse and is very convenient for me. I have been staying here regularly for about 7 years. I rate your facility very highly. I have had an occasional bad meal at the restaurant but overall it has been good. I think you have too high a turnover of staff at the checkin counter. However, overall that has been good. October 10, 2014
Rated 5.0 out of 5.0 by Great Service The staff was amazing. We had the opportunity to talk to the assistant manager of housekeeping, a couple of managers and the restaurant and front desk staff. Ariel is a server in the restaurant and treated my daughter like a princess every day. We were there to have tests done for my daughter at Mayo and Ariel made each night end wonderfully for her. She even went out of her way and made a going a way present for my daughter. Everyone we came in contact with went above and beyond to make us feel welcomed and great. Best Hotel experience I have ever had! Cannot say thank you enough to the fabulous staff there. October 9, 2014
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