Rated 2.0 out of 5.0 by mercsteve Bad Service & Clunky Air Conditioner
Room pleasant enough, but air did not work properly and was clunky, not a peaceful nights sleep. Also went to get a late meal, order a rare steak, and came out well done. The bartender/waiter said must have shut the grill off, too bad. I wanted my money back, the meat was inedible and not worth any price. Would not recommend this hotel to anyone.
June 16, 2013
Rated 5.0 out of 5.0
by JCJC1717 Awesome People,....
The people working through-out the complex make you feel like you were at home.
We had a baseball tourney in town and they did a great job of supporting us and doing all the right things... First class organization!!! I have been in a few hotels in my career and this stood out as one of the my best experience for all involved. Thank-you for making it special for the BOYS!!! We will be back next year in full force.
June 14, 2013
Rated 5.0 out of 5.0 by JT505 Extended stay
Recently, my daughter and I were in Rochester where she was receiving care at Mayo. Our 4 day stay turned into 10 because of unplanned medical procedures. The staff went out of their way to accommodate our needs, with patience and smiles. Not only is access to the clinic effortless because of location, our stay was very smooth because of the great service....would definitely recommend to anyone.
June 4, 2013
Rated 2.0 out of 5.0 by Shastataz Hotel is in a convenient location...but....
We have stayed at this hotel several times because of the location and closeness to Mayo Clinic. The restaraunt has decent food but the menu is not patient friendly. The rooms are decent, could be cleaner. During our last stay I told the front desk that the door on the cabinet for the frig was broken and it took three days to get it fixed, mean while it fell off and landed on my husbands foot. Yes, it scratched it pretty good. No I didnt say anything. It was the morning that he was having surgery and we where very distracted. Would I stay here again??? NO! We have stayed there 5 tmes in th last 4 months and each time it gets worse. In the future we will stay some place near by and drive in daily. I found out this last stay that parking is cheaper in the ramp next to the hospital. It is 12$ a day at the holiday inn.
May 23, 2013
Rated 5.0 out of 5.0 by jbconaway Great Stay just what we wanted
We made two trips to the mayo at different times and have used this motel both times. The staff is great, the prices good, not too far from the Mayo. We used the skyway and the subway, and after we realized we could get a map had no trouble getting around. The rooms are very clean and quiet. the biggest surprise was how good and reasonable the restaurant was! The $20 voucher we got for breakfast was sufficient for the two of us, you just can't use it for the tax or tip, and that was all we usually paid. We were grateful the motel usually had wheelchairs we could use, and didn't realize we might need one. I would definitely recommend this place to a friend!
May 14, 2013
Rated 4.0 out of 5.0 by Hurried Recent Holiday Inn Stay
For my husband and me, the location of the Holiday Inn Convention Center is great. We are in Rochester to attend the Mayo Clinic and find this hotel covers all our needs too as a hotel.
When you have clinic appointments, you have a certain amount of stress and aren't in a particular party mood or celebratory mood either so this works well for us giving us a quiet, comfortable room.
Also, it is close to our favorite Rochester restaurants.
The one thing I miss, though is having a make-up mirror in the bathroom. Non of the other hotels supply these mirrors either which is bad.
May 14, 2013
Rated 5.0 out of 5.0 by JaLo Great staff
The staff is very helpful and friendly. Very attentive to my needs while a guest in the hotel.
May 7, 2013
Rated 4.0 out of 5.0 by MajorTom7 A nice place to stay
On a cool, dreary night, the Holiday inn offered me comfort and hospitality that could rival many grandmothers. I would stay here again, if nothing more than for a chance at nostalgia.
May 4, 2013