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Rated 3.8 out of 5 by 480 reviewers.
Rated 5.0 out of 5.0 by Comfortable room, easy access to parking/convention center This Holiday Inn is a comfortable, convenient hotel for downtown Rochester use. Access from the parking ramp is easy, as is the walk to the convention center through the skyways. Full menu breakfast is served in the the restaurant with voucher. The room was extremely quiet for a winter Saturday night! February 3, 2016
Rated 4.0 out of 5.0 by Great stay We stayed here for a wedding at the Art center, perfect walking distance. Shopping within the skywalk system. February 3, 2016
Rated 4.0 out of 5.0 by Holiday Inn Roch.in need of repair Not a up to scale hotel with cleanliness, and updated equipment. Needs improvement February 2, 2016
Rated 2.0 out of 5.0 by Slow Service and Broken/Unsafe Recreation Equipment Overall, I enjoy staying at this property because of its location and overall atmosphere. I always have problems with the breakfast service though. They severely understaff their restaurant given that it's attached to a hotel, and it has made me late for meetings even when I allocate 40 minutes for breakfast. I ran into this problem at night as well. The waitress wouldn't refill our drinks and would routinely forget our requests and it would take over 15-20 minutes to catch her attention again. This last stay I also had issues with the lobby personnel not programming both of my room keys, causing me to get locked out of my room in the morning when I grabbed the wrong key card - minor inconvenience, but I'm still baffled how they can neglect to program both keys when they give them to you. Lastly, the bike in the fitness center was completely broken and wouldn't even turn on. Overall, next trip I'll likely stay elsewhere. February 1, 2016
Rated 3.0 out of 5.0 by Tired Property but Nice People The Hawaiian women at the check-in desk is so sweet and personable. The stairwells have trash in them and it is a tired property. I think the property is busy because it is ridiculously convenient in downtown Rochester. February 1, 2016
Rated 2.0 out of 5.0 by Wi Fi Hard to get on WiFi with little help from desk. Desk is understaffed so long lines for checkin and other service. January 31, 2016
Rated 4.0 out of 5.0 by Single traveler and meets my needs The room was clean and quiet when going to sleep and the staff was attentive when needed. The bathroom was small still met my needs, the water is hot and the towels are soft. The restaurant food is good and the staff is friendly. January 26, 2016
Rated 3.0 out of 5.0 by beds were hard I was not real impressed with this Holiday Inn. The Holiday Inns I have stayed at before this had more comfortable beds and more friendly service. I will probably not stay here again. January 26, 2016
  • 2016-02-05 T11:24:30.478-06:00
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