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Rated 3.9 out of 5 by 309 reviewers.
Rated 4.0 out of 5.0 by excellent service Overall good experience. Excellent customer support by all staff members we came in contact with. All were extremely helpful. Lunch and dinner not always up to good standards. It seems to be hit or miss on some of the items on the menu. I would recommend this hotel for anyone looking for a nice place to stay at a reasonable price. April 16, 2015
Rated 4.0 out of 5.0 by Good place to stay; staff could be more knowledgeable The beds were comfortable and the rooms were nice. The staff could have been more knowledgeable about the Rochester area. The front desk staff did not have any information about the Douglas Trail. A trail map would have been nice. For the most part my stay was very nice. April 16, 2015
Rated 5.0 out of 5.0 by Great hotle to stay in This is a great hotel to stay in. Always clean, very friendly staff. THANKS April 15, 2015
Rated 3.0 out of 5.0 by Disappointing stay.... On our third trip to Mayos we decided to try this hotel. I am disappointed to say that I wish we hadn't. It definitely wasn't up to the standard of service we have come to expect and enjoy from the Holiday Inn franchise. April 13, 2015
Rated 2.0 out of 5.0 by OK in a pinch The hotel is very outdated and the layout is confusing. Restaurant was understaffed and no menus out front; otherwise, I would have eaten there. My biggest complaint is that parking is expensive ($13.50 a day) if you want to park and leave it there. It costs even more if you want to be able to leave and come back. Otherwise, somewhat convenient access to Mayo through the skyway. The shuttle service was great. April 13, 2015
Rated 4.0 out of 5.0 by What I expected It was a very good Holiday Inn. The only issue was that the room was too hot, and the AC unit would not cool the room. April 13, 2015
Rated 4.0 out of 5.0 by a/c & housekeeping issues a/c in our room didn't work & room just kept getting hot, was told it was an old building & a/c's weren't ready for use?!?!....rest of hotel was very comfortable, we had to keep opening window to cool room down....never mind the street noise. Housekeeping did a quick & sloppy job April 13, 2015
Rated 5.0 out of 5.0 by Very Clean and Great Service We come to this location because my husband goes to the Mayo Clinic for checkups and surgeries when needed. We park in the parking lot of the hotel and walk the sky walk to all appointments. That way we do not have to worry about finding a parking spot. We like this location because everyone is always friendly. April 10, 2015
  • 2015-04-18T09:36:43.236-05:00
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