Rated 3.6 out of 5 by 106
Rated 5.0 out of 5.0 by returning customer great staff
all the staff was very helpful and willing to help me with all my needs. I will definitly stay with this hotel again!!! Thanks for the great customer service front desk and housekeeping was wonderful too.
February 27, 2014
Rated 2.0 out of 5.0 by matt5150 ROCH
This is the third stay in a row where u just didn't get the quality I expect from IHG. My bed was so hard I couldn't get comfortable and my heater couldn't sustain a normal temp. When the room felt right, the wall thermostat read 65°F. I had to co stantly get up to change the temp because it went from freezing to boiling, no middle ground. Finally got close to.comfortable if I turned the heat on low and kept the window open all night
February 6, 2014
Rated 5.0 out of 5.0 by JacAttack Great Customer Service
I feel after years of staying at this property that things are really
Looking up for the Better!!! Great Amazing Customer Service &
a Wonderful Restaurant - Food is Phenominal!! We will definitely
be back and we talk highly off it to others.
February 3, 2014
Rated 5.0 out of 5.0 by Mayo27 helpful staff and the skywalk convenience
With the weather being so cold, it was very convenient to have the skyway that connects to the hospital. They staff at the desk were very helpful. Thank you and keep up the good work.
January 21, 2014
Rated 5.0 out of 5.0 by KNKW Outstanding staff
Hotel is clean, convienient, and a very good value. Staff is outstanding. Daryl is a welcoming smile at the desk and Jessica was great about a very early check-in. Would highly recommend especially for anyone wanting to access the skyway.
January 16, 2014
Rated 5.0 out of 5.0 by Steve4361 Great hotel
This is great hotel to stay in. I have stayed in this hotel before and really enjoy the atmosphere and the staff is really friendly. I would recommend this hotel to everyone that's coming to this area for visits.
January 15, 2014
Rated 5.0 out of 5.0 by me1121 great stay
This place is perfectly located downtown i was. Conveniently able to walk to all the local bars and civic center! Romm was excellent n staff was very helpful!
January 15, 2014
Rated 5.0 out of 5.0 by Lovinglife2013 Great atmosphere
I was very confused at where the front desk was when I was checking in. Then when I had to figure out the parking. The front desk staff, the restaurant and housekeeping were excellent and after checking in and getting settled the service outweighed the parking issues. Thanks for a great stay!!
January 12, 2014