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Rated 3.9 out of 5 by 260 reviewers.
Rated 4.0 out of 5.0 by Clean and Quiet Overall for the value this is a great hotel. My only complaints are a small amount of water damage in the bathroom and no outlets by the bed for charging phones (one has to unplug something to plug in a phone) January 27, 2015
Rated 4.0 out of 5.0 by breakfast at the resturant Our first morning we had an early appointment at Mayo Clinic. At first we thought there was continental breakfast offered but when we figured out there wasn't we chose to eat in the restaurant. Before we sat down we asked if breakfast could be served in 1/2 hour cause we had a doctor appointment to get to. They said yes. So we ordered. Our server seemed to be the host, waiter, cook and all the other jobs. We received breakfast with about 5 minutes to eat and was handed a piece of toast as we were walking out the door. we made other arrangements for breakfast the other days. January 26, 2015
Rated 3.0 out of 5.0 by Great bed! Needed better accomodations for room locations - we were with a wedding party and should have been blocked together to alleviate as much discomfort for other staying guests and accomodate us. January 22, 2015
Rated 5.0 out of 5.0 by great stay in Rochester Great value with modern rooms. Also, very clean rooms that will accommodate 4 people comfortably. Staff very helpful and friendly. The skywalk is an awesome thing making it very easy and comfortable to travel. First visit to Rochester and felt welcome and found a new love for a city. January 21, 2015
Rated 2.0 out of 5.0 by Wait staff in restaurant Staff was overwhelmed in restaurant. Food came out fairly quickly but short of wait staff January 19, 2015
Rated 5.0 out of 5.0 by Good value; nice staff Used points from the worst credit card i've ever had (insane level of interest) for free overnight room. No complaints at all about hotel. Clean, comfortable and nice staff. Avoid Chase Bank credit cards at all cost weary travelers. One free night does not adequately compensate for years of an extremely high interest rate. January 18, 2015
Rated 5.0 out of 5.0 by ROCHESTER This was our third visit to this hotel and have found that each time we are greeted by friendly staff who are concerned about the quality of our stay. I appreciate the consistent quality of the hotel and the staff during our trips to Rochester and look forward to more of the same in future visits. January 9, 2015
Rated 3.0 out of 5.0 by staff very helpful The temperature was below freezing and we had appointments at the clinic. We did not wish to put our luggage/laptop in our car after checkout because of this. The desk staff was very helpful in suggesting their luggage storage space. It was a relief not to have to carry all our things along to our appointments, yet we were assured they were secure. January 3, 2015
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