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Rated 3.7 out of 5 by 165 reviewers.
Rated 4.0 out of 5.0 by Handicapped Room We stayed in one of the handicapped rooms as my husband is paraplegic and is in a wheelchair. We were going to appointments at the Mayo Clinic. We found that the bed was too high for him to transfer from his wheelchair to the bed easily. A lower bed might make more sense in a handicapped room used by people in wheelchairs! July 25, 2014
Rated 4.0 out of 5.0 by pleasant room, quiet Was disappointed that it was not a Holiday Inn Express as listed on the GPS and literature. It was a nice room and a quiet place but not what we were expecting. No free breakfast as at an Express. Nice location downtown but not what we were looking for. The man who checked us in did tell us where to park at no cost on the weekend which we appreciated. July 23, 2014
Rated 5.0 out of 5.0 by Great Customer Service This is the second time we have stayed. Great hotel and staff will help you make you stay wonderful. Highly recommend it. July 20, 2014
Rated 2.0 out of 5.0 by Front desk great to work with !! Property could use some updates !! Not found of evntrance to the hotel. drop off area not convienant. July 19, 2014
Rated 5.0 out of 5.0 by Outstanding service by front desk staff at check in This is fine hotel and meets my expectations of a Holiday Inn. The only area that could improve is an extra side chair in the room. We only had the one desk chair. July 18, 2014
Rated 5.0 out of 5.0 by Great value I have been going to Mayo Clinic for 10 years and have stayed at a number of different hotels. This Holiday Inn is absolutely the best value in the downtown area. Excellent staff, parking, and clean rooms. July 13, 2014
Rated 5.0 out of 5.0 by Mayo Stay We stayed for a visit to Mayo Clinic. It is very covenient for this purpose. Parking is expensive. July 12, 2014
Rated 3.0 out of 5.0 by Friendly Hotel Everyone is very nice and polite. Very eager to help. I didn't like the pool. Very small and surrounded by other rooms and was on the sky walk so we didn't take a dip. I might of been used to a pool that was 8 feet deep at a different hotel that was close by that was very secluded. Beds were comfortable at first but was rough on my back later. It seemed they were over used mattresses or too soft. I could see where the springs were trying to come through. I loved the complimentary drinks and shrimp appetizer. Made my day a little bearable from the Mayo. I just wished it was every night while we were there. Like all properties that were close by, I hated paying for parking on something that we already were spending a lot of money on during our stay. On the website, it said parking was like 15 dollars. I didn't know it was going to be that way every night! They did switch me to a patient rate to help just a little. Otherwise, I love the convenience it had to down town access. July 8, 2014
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