Rated 3.8 out of 5 by 479
Rated 5.0 out of 5.0 by 6gmom Comfortable room, easy access to parking/convention center
This Holiday Inn is a comfortable, convenient hotel for downtown Rochester use. Access from the parking ramp is easy, as is the walk to the convention center through the skyways. Full menu breakfast is served in the the restaurant with voucher. The room was extremely quiet for a winter Saturday night!
February 3, 2016
Rated 4.0 out of 5.0 Holiday Inn Roch.in need of repair
Not a up to scale hotel with cleanliness, and updated equipment. Needs improvement
February 2, 2016
Rated 2.0 out of 5.0 by RandomNickname123098523 Slow Service and Broken/Unsafe Recreation Equipment
Overall, I enjoy staying at this property because of its location and overall atmosphere. I always have problems with the breakfast service though. They severely understaff their restaurant given that it's attached to a hotel, and it has made me late for meetings even when I allocate 40 minutes for breakfast.
I ran into this problem at night as well. The waitress wouldn't refill our drinks and would routinely forget our requests and it would take over 15-20 minutes to catch her attention again.
This last stay I also had issues with the lobby personnel not programming both of my room keys, causing me to get locked out of my room in the morning when I grabbed the wrong key card - minor inconvenience, but I'm still baffled how they can neglect to program both keys when they give them to you.
Lastly, the bike in the fitness center was completely broken and wouldn't even turn on.
Overall, next trip I'll likely stay elsewhere.
February 1, 2016