Rated 4.2 out of 5 by 66
Rated 5.0 out of 5.0 by JohnFL Good Accommodations
Good accommodation, but breakfast buffet wasn't as up to expectation - limited items. Some concern about security - truck cruising parking lot with widows down and audio blaring.
October 10, 2013
Rated 5.0 out of 5.0 by 10000 Very clean.
All aspects of the property were clean. The staff was friendly and helpful.
October 10, 2013
Rated 5.0 out of 5.0 by Teri25 First Impression is Everlasting
On arriving at this location and entering the building, I was impressed by the decor in the lubby, but it was even more impressive when I got to the room. The contemporary style furnitures and layout of the room was just relaxing. The place smelled good and looked wonderful.....kudos. I will truly recommend anyone of my coworkers, friends, or family member to stay at this hotel when in that area.
October 4, 2013
Rated 4.0 out of 5.0 by barb49 nice hotel but hard pillows
The hotel was great--up to Holiday Inn Express standards but we did have a problem with the small, hard, square pillows. They would probably be fine for a back sleeper (if you didn't feel like you would fall off) but for me, as a side-sleeper--I didn't have a good night sleep and woke up with a very stiff neck.
September 30, 2013
Rated 5.0 out of 5.0 by Diagraph Great Hotel
I stay at Holiday Inn's about 1,000 nights so far at properties all over. This hotel was awesome. I will stay here when ever my job takes me within 30 miles of it.
September 24, 2013
Rated 4.0 out of 5.0 by RW27 On our way south
Beautiful facility, comfortable and spacious rooms...the only "negative" was that it did not have the usual free Holiday Inn Express breakfast. It had a restaurant which did serve the usual excellent variety of HIEx breakfast foods, but you had to pay for it. ..nice place, tho', would highly recommend it to anyone.
September 21, 2013
Rated 5.0 out of 5.0 by gvn411 Awesome Experience!
We had a wonderful time. Everything was what we expected from Holiday Inn. We especially enjoyed our breakfast. The food was delicious and the servers were extremely accommodating and courteous.
September 5, 2013
Rated 5.0 out of 5.0 by Ione1210 Nice Hotel
Nice hotel for the money. Loved the bartender and the atmosphere.
August 21, 2013
Rated 5.0 out of 5.0 Very nice hotel
Nice modern hotel. Staff real friendly and helpful . Would defiantly stay again.
August 20, 2013
Rated 5.0 out of 5.0 by racer2day Excellent Staff, and Great Rooms
The hotel is a sparkling gem, squeaky clean inside and out. The staff is knowledgeable and helpful in every way. They are very friendly, respectful, and courteous. The rooms are nice and comfortable, and spotless. I recommend to all who are considering staying in the Rock Hill SC area to consider this their place to stay.
August 19, 2013
Rated 5.0 out of 5.0 by Onthegomom Great place to stop!
This was a great place to spend the night after a long day of driving.
The rooms were very clean and the staff was very nice. This hotel is on a great exit that has everything you might need while traveling.
August 17, 2013
Rated 5.0 out of 5.0 by jim416 Best room ever!
looked like a brand new hotel. Rooms were firsr rate and hotel was very quiet. Bed was supper. could not have been better
August 17, 2013
Rated 4.0 out of 5.0 by CharlieBones Inconsistent Staff
This was my 5th time at this hotel and the front desk staff has been inconsistent, from very attentive and professional to down right rude. Restaurant is ridiculously overpriced.
August 12, 2013
Rated 5.0 out of 5.0 by Mj99 Great night sleep
We stay at holiday inn a lot and this is one of my favorites. We will be back again!
August 9, 2013
Rated 5.0 out of 5.0 by Tylersmom43 Great stay
Got in very late and very tired we were placed in our room very fast we sleep in the next day the halls were very quiet.
And when we needed another night the staff fixed us up right away.
August 8, 2013
Rated 5.0 out of 5.0 by DougRasor Rock Hill Rocks
Excellent staff and facility. Enjoyed the stay and definitely would stay there again when back in town.
June 30, 2013
Rated 2.0 out of 5.0 by EMOG Hotel was pretty, service was awful
The hotel is new and very pretty. The room was nice but smaller than expected for a suite. The pillows are terrible. The worst part was, they could never get the reservations right and cancelled our room that we had booked for 3 months and would not rebook it until we acted out of character and the mother of the bride called them! Very stressful. The only reason I would recommend them is I think they are new and will hopefully adapt to the demand over time.
June 22, 2013
Rated 5.0 out of 5.0 by GlobeTraveler2 About As Perfect As A Home Away From Home Can Be!
We checked in after 10:00 PM, and the front desk gentleman was friendly and had everything waiting for us. Room cards, breakfast cards, Internet access, etc.
We needed to find a fabric shop - but there was no local phone book in our room. The gent working the desk was helpful in getting us three names of shops, as well as their phone numbers.
Breakfast the next morning was superb - as much as a buffet breakfast can be superb. The young man overseeing operations in the restaurant was very attentive, as well as helpful.
Everything was exceptionally clean - and the stool in the bathroom has an ingenious seat/lid combination that actually slowly returns to its "resting" position on the bowl. Noiseless and Clever!
Our only "demerit" would be: the room was wonderful, however the desk was positioned so that the chair had to be moved in order to negotiate between the desk and the beds. Not an insurmountable challenge - but one that stands out.
When we were ready to leave on the morning of June 19th - the two young ladies at the front desk were helpful, once again, in getting us local information.
Would we stay here again? Absolutely.
June 20, 2013
Rated 2.0 out of 5.0 by Guestffcu Front Desk was rude
The gentleman at the front desk did not know much about the surrounding area and when I asked about places to eat the gentleman was kind of rude and just said that there are chains around here.
Also, the internet connect was horrible in my room and the staff was not knowledgeable on how to fix the internet connection problem.
This is the one of the worst stays that I've had at a Intercontinental brand.
May 27, 2013
Rated 5.0 out of 5.0 by Terminus A Good Value
I stayed at this hotel for one night for business trip to Rock Hill. The hotel is obviously very new and has all the latest amenities. The bathroom in particular is very nice.
My only complaint with this hotel (the chain, not this particular location) is the pillows. They are very strangely shaped and quite overstuffed. It's almost like having to sleep on a sofa cushion. I really would prefer feather or less over-stuffed synthetic pillows.
May 26, 2013
Rated 5.0 out of 5.0 by clift HI South Carolina
This hotel is excellent. Only thing we wish for for future visit is pet friendly.
May 20, 2013
Rated 5.0 out of 5.0 by Skyhawk078 We love this place but some areas could use some help
I come to this HI many times for buisness. I like to stay here because of the friendly and amazing bar and restaurant staff. The hotel itself is nice and comfortable and close to lots of shopping and dining. However, the front desk staff is not overly friendly or helpful. They are just average and I feel that with such a dedicated staff in other ares, that this should be fixed. Also the events people are not very easy to work with. The times we have used the facilities, things were not done as requested and last minute changes had to be made on our part to accomodate that. We even had the event planners assistant tell us something could not be done bc "Its not my job." Again, with such wonderful people in the restaurant and bar its a shame other areas are completly failing. Overall I really like this hotel and will continue to stay here.
May 15, 2013
Rated 3.0 out of 5.0 by Tom7070 Ok.......
The hotel looked nice.
In a great area.
Easy access from freeway.
100% non smoking.
100% non smoking...in the heart of tobacco country. how about the top floor smoking?
No rooms on first floor.
No bath tubs...great looking glass shower with no water pressure! you could get wetter by pouring cups of water on yourself. Terrible shower.
Nice big room with very small TV.
On site restaurant so no free breakfast....
May 1, 2013
Rated 2.0 out of 5.0 by Boivinjc Poor and disappointing.......
My wife and I were very desappointed of our stay :
We found a bug in the bed, awfull.
The pool water was not clean, looked to be dirt and foggy.
And no free breakfast. All other Hiliday inn express usually provide free breakfast. But not Rock Hill HIE ....
April 30, 2013
Rated 4.0 out of 5.0 by momky Nice room and good service
The room was very clean and spacious. Beds were a little too firm for me to be comfortable. Restaurant was understaffed and a bit expensive for just a simple breakfast.
April 28, 2013
Rated 5.0 out of 5.0 by Geebee1234 Comfort and appealing
The premises was very attractive to the eye and the services were very fine. The restaurant staff was very friendly and accommodating. Best of all was the breakfast buffet. The room clerk had offered to include it in the registration . What a great idea. Excellent stay.
April 23, 2013
Rated 4.0 out of 5.0 by mark50000 500 Points
I was given a cupon for 500 points if I ate at the Holiday Inn Resturrant, and after filling out the slip, The points do not show on my awards points.
April 15, 2013
Rated 2.0 out of 5.0 by mdman good hotel chain gone wrong
This hotel is a typical newer Holiday Inn. Except it has a very poor front staff. Was put in a room with a broken fan that made noise even when it was not on. They stated that they have received many complaints about this. So why put a person in this room if they know it has this issue? Rooms are also small compared to competitive hotels in the area for the same price. Staff behind the front desk should not be drinking while on shift, even though it is managers happy hour.
Restaurant and bar staff friendly. No complaints here. Food is good.
April 13, 2013
Rated 5.0 out of 5.0 by Tevierides Fantastic
Great room, friendly staff, most impressed. Thank You!
April 11, 2013
Rated 5.0 out of 5.0 by Toddman 4 stars
Very nice hotel. Food at the restaraunt was great. A must stay if you are in the area.
April 11, 2013