Rated 4.0 out of 5 by 40
Rated 5.0 out of 5.0 by btkcrfamily Very nice staff!
We stayed there over Thanksgiving, the staff was extremely friendly and helpful. From the first contact with them by phone to check out, they were patient and helpful. Room was nice and clean. The sheets were soft and smelled clean and refreshing. They allowed our dog to stay with us, sometimes this is hard to find a place that will. I would recommend this hotel to any one traveling through Rock Springs.
December 1, 2013
Rated 5.0 out of 5.0 by sranmama Wyoming stay...
Traveling from Oregon to Kansas with my MIL and this was our first hotel on the way. The entire staff were helpful and friendly, knowledgeable and courteous. We requested a wheelchair access room as my MIL needs the larger, open shower and it was great.
When we checked out, we simply asked the front desk staff to recommend the next one within a 400 or 500 mile radius going east, and they easily and quickly booked us into the Kearney, Nebraska Holiday Inn. We had to do nothing else, she was able to use my information (with my okay) from the current stay, including the fact that I was a Reward Card Club member and set us up at the next hotel.
Directions, address and phone # were handed to me as I loaded the car, and by the time I was done, staff had it all set up. I was impressed and very grateful that I didn't have to do all that myself. Traveling such as we were, it was very hard to determine just where we would end up or how many miles my MIL was safely able to travel in any given day.
Not having to rush from one hotel to the next made it very attractive driving across country.
November 14, 2013
Rated 5.0 out of 5.0 by Ezsoup Hockey
They were very willing to work with us. Late check out, set up a buffet for us. Thanks
November 12, 2013
Rated 5.0 out of 5.0 by pratt2010 Excellent Service
The hotel decor was very peaceful with the water theme, and the service of the staff was excellent. My daughter threw up in the bathroom, and the staff came and cleaned it up for us. Plus, I loved the coffee and water provided in the lobby for the guests especially since it was cold outside.
November 6, 2013
Rated 5.0 out of 5.0 by SandyQ Very clean room and friendly service.
The location was convenient to other amenities. It was nice having a restaurant located in the hotel.
November 6, 2013
Rated 5.0 out of 5.0 by CLegs Great times
I really had a relaxing night! Front desk was very friendly and knowledgeable.
October 28, 2013
Rated 5.0 out of 5.0 by SantaMatty The very best
When you are staying in Rock Springs The only choice is Holiday Inn. At the Rock Springs Holiday Inn you will find the kind of service you have come to know and love at Holiday Inn. The staff treats you like family. The rooms are spotless. Everything is perfect. Thank you for making me feel at home at the Rock springs Holiday Inn.
October 21, 2013
Rated 5.0 out of 5.0 by RandyA85 comfortable and quiet rooms
Rooms and beds are comfortable, very good customer service, restaurant has very good and reasonably priced food.
October 7, 2013