Rated 3.9 out of 5 by 59
Rated 5.0 out of 5.0 by ddoodle911 Cannot wait to go back and do it again!!!
This was a one night, romantic getaway that was long overdue for my hubby and I. EVERYTHING and EVERYONE exceeded our expectations! Very nice and CLEAN room. The staff was wonderful. The onsite dining experience was romantic, elegant and excellent food. The onsite sports bar was fun for an after dinner drink and a game of darts. And the rest of the night was so relaxing. We will definately be back to do it again Excellent stay!!!!!
February 16, 2014
Rated 1.0 out of 5.0 by Dan104 Truly shames the IHG Brand
Woke up the first morning in the hotel to no hot water. Reported to the front desk staff, and a maintenance person was dispatched immediately to my room. (GOOD!) He then proceeded to argue with me over whether or not the water was warm. (BAD) The water was barely above the cold water temp. He rebuilt the water valve in my room and left without letting me know he was finished. After a few hours, I went to take a shower and found no hot water at all. I reported to the front desk again and was advised again by a person with a bad attitude that there was a "hot water heater issue" and she did not know when hot water would be restored. No big deal - stuff happens.
Next morning, same story - no hot water. Reported to the front desk and encountered the same attitude from the previous day. The icing on the cake was finding the coffee pots empty in the lobby, which caused me to ask myself - Do these people care about their guests at all?
There are plenty of hotels in the area. If by chance I ever end up there again, I will not be staying at this hotel.
February 15, 2014
Rated 5.0 out of 5.0 by RitaJo Nice and Clean
2nd time staying here at Rockford Holiday Inn just off of State Street for a family party. Great experience all the way around, nice clean comfortable bed. Love that rooms have frigs and microwaves. Would most definitely recommend.
February 12, 2014
Rated 5.0 out of 5.0 by Oscar007 Comfortable, great restaurant
Very good, nice clean room, great restaurant, good service
January 27, 2014
Rated 5.0 out of 5.0 by Tegan7 Pleasant surprise
I had to make a last minute booking in Rockford, and had no clue what to expect. I was greeted very warmly at the front desk, and had everything explained about my benefits very clearly. the room was just what I had ordered, and it led to a very restful sleep.
Breakfast the next morning was generous, quick, hot, and good. All along, I met very friendly staff.
January 23, 2014
Rated 3.0 out of 5.0 by DECESARE Comfortable bed and very good staff.
The bed was very comfortable for us though my husband likes it a little firmer. The Quality of the Room is not what it was in the past when we use to frequent Holiday Inn. The Heat was working very good in our room but there was a cold draft all around the back of our Heater so when we got near it to adjust the temperature your feet and hands felt a cold drafty wind. Also I wish they carried a hand and bath soap like White Dial or Marble Dial that had some antibacterial soap for hands and there really was no little bigger Bath antibacterial Soap which would help for winter illnesses.
Please whoever is the Manager go and Inspect your Holiday Inns because they are not the Top of the Line they use to be. Exercise Room and Pool are not appropriately Located for the Hotel guests to find easily. Thanks.
January 9, 2014
Rated 5.0 out of 5.0 by Paula915 Great Beds & Pillows!
We were greeted with such friendliness as we popped in for a room during freezing rain. After driving over 500 miles we were extremely excited to find such comfortable beds and pillows. The pillow cases were even labeled "Firm" and "Medium". I was greatly in need of a good nights sleep and Holiday Inn Rockford delivered. Even the heater was quiet! Kudos to the hotel staff who worked quickly to de-ice the sidewalks & loading area to provide safety for guests. I would definitely stay there again.
December 27, 2013
Rated 4.0 out of 5.0 by Gramma Nice and convenient
We stay here when we visit family in Belvidere...it's close and clean but our favorite part is the Scoreboard sports bar and the Hoffman House restaurant ...they are both pleasant and the food is excellent. We ate breakfast in the restaurant , had drinks and munchies during the football game in the sports bar and took dinner to our room. All of these meals were very good. We will stay here again for sure.
December 19, 2013