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Rated 4.0 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Wish I could've stayed longer I was only there for one night, but it was wonderful. Far exceeded my expectations. Room service was quick and the food was delicious. Spacious, comfortable room. If I need to stay in the Rockford area again, I'll definitely be back. October 29, 2014
Rated 5.0 out of 5.0 by Enjoyable extended stay I stayed at this hotel for an extended time. The staff was courteous to me and the room service was good. The room was quiet and the furnishings clean and comfortable. There is a nice swimming pool with other activity equipment available. I stay at this property because when my daughter joins me during my stay there are things for her to do and the area is relatively safe. The internet consistently works and the TV channel selection is good. Location to surrounding restaurants is close and there is a restaurant/lounge located at the hotel. October 28, 2014
Rated 5.0 out of 5.0 by Recommended I stayed at this hotel as part of a state conference. The staff was professional, helpful, and friendly. The bed was comfortable and the hallways quiet. My only two areas of dissatisfaction were that the office chair was way too low for the work table (I had to double up a pillow to create a booster seat high enough to work from), and I couldn't get the water hot enough for a comfortable bath (though it was fine for a shower). I would stay at this hotel again. October 28, 2014
Rated 5.0 out of 5.0 by great clean hotel excellent stay clean rooms staff friendly lots of dining choices around October 26, 2014
Rated 5.0 out of 5.0 by Great evening ! I recommend this Holiday Inn to anyone who has a need for a great hotel in the area. October 25, 2014
Rated 5.0 out of 5.0 by Very nice staff! The front desk staff was very helpful when trying to check in early with an infant. We enjoyed our stay and had no issues. October 25, 2014
Rated 4.0 out of 5.0 by Nice Stay The hotel was clean and was everything to be expected from a Holiday Inn; the staff were very friendly. The only thing that I did not like was the fitness room, it was very small and the TV did not work in the fitness room. October 22, 2014
Rated 5.0 out of 5.0 by Nice room and good service The staff was very professional and the room was very clean. October 22, 2014
Rated 5.0 out of 5.0 by A Wonderful Conference Experience My experience at the Holiday Inn | Rockford, was during a recent conference. The sales and front-desk staff members were professional, courteous, helpful, and went to great lengths to ensure that our group had access to the necessary resources and services, with a smile! The rooms were clean, comfortable and kept that way throughout our stay by the cleaning team. Check-ins and check-outs were swift and without incident - and shuttle buses were made available for staff members in need of transportation. I would *ABSOLUTELY* use this hotel again, and encourage others to consider the Holiday Inn-Rockford as a location for group events. They made the planning process - painless! October 20, 2014
Rated 4.0 out of 5.0 by Good hotel, questionable staff The hotel was clean and comfortable. It is not the most modern, but I was not expecting that at all. It was a very enjoyable stay with the exception of a very bitter and belligerent employee. Asking for a cab was apparently too much for him and he felt the need to mock us and literally huff and puff for us simply asking for a cab number in the area. What started as a pleasant experience, turned very quickly. October 20, 2014
Rated 5.0 out of 5.0 by a great holiday in Very courteous staff and willing to answer our questions. Great stay. October 19, 2014
Rated 5.0 out of 5.0 by Holiday Inn Rockford This is a great hotel. Location, parking space, clean rooms, good restaurant, and friendly staff. I always stay at the Holiday Inn in Rockford, IL when my travels take me that way! October 17, 2014
Rated 3.0 out of 5.0 by Worst night sleep I usually like Holiday Inn Express...but we had the worst night sleep ever this trip. The beds were too soft and the pillows hard as rocks! The room was stuffy even though we had the AC on. No one in our family of 4 could sleep we were so uncomfortable, we all ended getting up around 3:30 a.m. It's not a terrible hotel by any means, but if you stay here, I would strongly recommend bringing your own pillows. TO be honest, we had a nicer room and better night sleep last year when we stayed in the HIE in Loves Park... just 10-15 min away from this property. October 16, 2014
Rated 2.0 out of 5.0 by Poor Value for my experience I like to share the good with the bad with my reviews. Staff, location, and room comfort were very good. The overall experience took a hit for what I would call a lack of foresight. During my stay the pool was out of the order. I am assuming the use of the pool is included in the inflated weekend rates. We had quite a few families with children in our party that were crushed to show up at the pool and it was not functioning. The front desk only confirmed that it was broken and someone had been called. In this age of technology and social media I would love to see Holiday Inn go above an beyond to compensate those who would have paid a similar rate to go somewhere else with a pool. Whether that would be through a voucher for a return visit or a break on the specific rate for that weekend. Even going as far to notify the families via email or text that there was an issue would be great. If I stayed on another weekend this would probably would not have been my experience. I have however stayed at competitors that have given vouchers for future stays as a compensation for a lack of an amenity. October 15, 2014
Rated 3.0 out of 5.0 by Welcoming, Helpful Staff, sleep quality so so The staff was very welcoming, friendly, professional, and very, very helpful. Top notch. We stayed in a suite, very roomy and comfortable. What affected our stay negatively was the mattress quality of the king size bed and the pullout bed. The king size bed felt very soft and lumpy. The pullout bed mattress was very thin, flat and looked very old. I think both mattresses have seen better days and definitely could use new ones. I would still recommend this property for the convenient location (right off of 90 and lots of restaurants, shopping etc.) and the great service. Thank you. October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed My only disappointment was the room service breakfast The person who delivered it was completely fine. October 13, 2014
Rated 5.0 out of 5.0 by Good stay for a business trip Comparable to other Holiday Inns. Not the best I have stayed in before from Holday but far from the worst. Did not use any of the amenities. Would like for the bill to be delivered under the door which saves me a stop at the desk in the morning. October 7, 2014
Rated 5.0 out of 5.0 by It was a great stay! The stay was great and as expected. The room and bathroom were very clean and modern. The internet connection was also very good. The staff was the best, very polite, knowledgable of the area and just very friendly. October 5, 2014
Rated 5.0 out of 5.0 by comfortable bed and great food One of the best hotel stay that I have had in quite some time October 4, 2014
Rated 5.0 out of 5.0 by Comfortable stay Nice property near location where I would be visiting during the day. Staff very helpful and friendly. Breakfast service was excellent and meal was tasty. Overall and very nice stay. October 4, 2014
Rated 5.0 out of 5.0 by clean room holiday inns are very comfortable. it is my main stay whenever I travel. October 2, 2014
Rated 4.0 out of 5.0 by Business stay Staff was professional and friendly. Room was comfortable. Will recommend to all. September 29, 2014
Rated 2.0 out of 5.0 by Wasn't Impressed When I first walked into the hotel, it smelled like smoke very bad. When I got to the desk to check in, there were two men there, one was helping a customer and one was just kind of standing there listening instead of asking if he could help me. After checking into our room, I was not impressed at all because our room smelled like stinky feet. It was awful!!!! I have always had a wonderful experience with Holiday Inn and Holiday Inn Express. This was not one of my favorite places to stay. September 24, 2014
Rated 4.0 out of 5.0 by Great stay! I was at the hotel for 4 days and I enjoyed it. There were no problems at all. The hotel was very clean and the staff were very nice. I will be back. September 23, 2014
Rated 5.0 out of 5.0 by Heavenly Bed After sleeping in a chair for several nights at OSF Hosptial, I booked a room. The entire hotel was very clean, staff is friendly and their beds are "Heavenly"! The room window opened and I welcomed the fresh night air. September 14, 2014
Rated 5.0 out of 5.0 by Great place to stay! This was my first time staying at this hotel and I was very pleased. The staff was super friendly, the room was very comfortable and the location was great. I would definitely stay at this hotel again. September 12, 2014
Rated 5.0 out of 5.0 by Very reliable and comfortable hotel Very reliable hotel with comfortable rooms and good beds. Lobby is dated but the attached restaurant is very good. Great salad bar and wonderful prome rib. I would definitely recommend for the local business traveler. September 12, 2014
Rated 5.0 out of 5.0 by Clean room My room was very clean and nicely decorated. You could tell the room was clean and well taken care of, because the bathroom was especially clean in the corners and behind the door. September 8, 2014
Rated 5.0 out of 5.0 by Good staff and service Great bed and quiet room Dinner was excellent and staff friendly-Good Wi Fi September 4, 2014
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