Rated 4.1 out of 5 by 254
Rated 1.0 out of 5.0 OVER-ALL OF THIS HI
We have been staying at this particular HI for over 30 years sometimes 2 -3 times per year. The Check-in was probably the slowest. With the people waiting to check-in there should have been someone to assist the only person at the check-in. We feel that the over-all condition of this HI has gone down hill and were dissappointed to see this so on our way out of Rockford we took note of other hotels that were nearby for our next trip thru the area.
May 26, 2015
Rated 4.0 out of 5.0 by 11Elaine Nice EDxperience
Only stayed one night after a long drive. Hotel was what I had hoped. Clean and spacious, furniture was older but was fine for my needs.I would certainly stay again.
May 26, 2015
Rated 5.0 out of 5.0 by KMC123 hotel stay
It was great! Thanks for a clean and friendly environment. The pool was clean as well,
May 24, 2015
Rated 4.0 out of 5.0 by Grandfather6 Good desk service
Traveling to a job tired and just got through Chicago. Was the end of a hectic day and long drive. Desk was helpful and didn't waste any time getting me checked in.
May 20, 2015
Rated 4.0 out of 5.0 by Karlena Quite a nice place. We have stayed here before.
We enjoy this facility and will stay here again. Clean, and quality customer service. Need a different solution for people who for medical or physical reasons cannot sleep laying down in a bed. Recliners would be a great option.
May 20, 2015
Rated 5.0 out of 5.0 by Nicho Shine Super service and staff personnel.
Everyone treated us great, were very friendly, helpful and kind. I even left my car door open and a staff member closed it for me and then saw me later to explain what he did! Indeed, we will stay here again just like we have in the past.
May 19, 2015
Rated 4.0 out of 5.0 by c_hris Reserved King got Queens
Reserved King Room ended up with (2) Queen Bed room management said they would fix it but they didnt
May 11, 2015
Rated 5.0 out of 5.0 by Ladders wonderful place to stay
We very much enjoyed our stay. It was our first time ever in Rockford and being seniors get pretty nervous when we drive to a new area. the hotel was very easy to find as we were given excellent driving instructions from their web site. We were also pleasantly surprised to find that they even had special blocked off areas for smoking rooms. Our room was beautifully clean. Never would have known it was a smokers room. Being treated equally was a nice change, and we really appreciated that! The sports bar was wonderful. service was excellent. We also used the shuttle service to attend a party. The driver was so very nice and very prompt driving us there and picking us up when we called. Breakfast in the dining room was very good. Our overall stay was great and we will definitely be back when we visit again!
May 6, 2015