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Rated 3.3 out of 5 by 16 reviewers.
Rated 1.0 out of 5.0 by Comfortable bed but only room for one person. Checked in around 4 PM on a Thursday. Two times I was sent to a room that had not been made up yet. Went out for dinner to give them some more time, but ended up waiting another 15 minutes while the maid finished up when I returned. Otherwise the room was good, except for the big surprise. At 11PM while I was sleeping a young couple that had been given my room key walked right in, turned on the light and were suprised to see me in the bed. Now I know why there is a security devise on the door. May 15, 2013
Rated 2.0 out of 5.0 by Not willing to accomodate. When I made my reservation I asked for a room on the top floor and a refrigerator in my room. I did not receive either. I was also told I would not be getting breakfast vouchers for my stay even though I had recieved them on my previous stay. So to summarize, I asked for three things and recieved none. Oh by the way on one day I arrived back at my room at 4:30 PM only to find houskeeping was still servicing it. I had to wait in the lobby. Not acceptable. March 14, 2013
Rated 4.0 out of 5.0 by Fantastic breakfast Highly suggest getting the breakfast add on to the room. It's pricey without it but soon good. Room was ok, hotel is kinda old, but good for a quick stay March 2, 2013
Rated 5.0 out of 5.0 by Bed was comfortable. I just spent a couple hours,did not have to have any meals.My only complaint was the heat,I was a little uncomfortable until I fell asleep,any I "Love" a good pillow.Your pillows wre not for me,they actually look more like cushions. February 8, 2013
Rated 2.0 out of 5.0 by Broken heater I woke up every 30 mins because the heater in the room was horribly loud. You may want to get that fixed. February 4, 2013
Rated 2.0 out of 5.0 by Room was colder than a refridgerator I typically don't write reviews for Holiday Inn's because I stay at them relatively frequently and the experience is good to very good the vast majority of the time. This was only my second stay at this partiular property, I don't often get down this way and usually stay at Holiday Inn's in NH and Vermont. When I arrived at the Holiday Inn Rockland MA and got to my room, I had to check and see if the windows were open becauase the room was so cold that I literallycould not take my jacket off. I was given a corner room with two heater units so I got the two units going and went to get something to eat. Upon return the room was warmed up but was still chilly. I had to get up early the next morning so I got into bed around 9 and thought I'd just warm up under the covers. After about another hour the room was so hot I was forced out of bed to fool with the heater controls on the two units. The "far" unit I was able to get to moderate but the unit closer to my bed would not shut off and would only blow either extremes of cold or hot air. I was forced to unplug it, leaving only one unit to heat the very large room. The remaining unit could not seem to reach an equilibrium of temperature and the experience throughout the night was one of either being too hot or too cold. Not a very restful night. To add insult to injury, my 6am time of promised wake up call never happened and I overslept until 6:50am. I was too busy and too late to take this up with the front desk so I took my departure and went on my way. February 3, 2013
Rated 5.0 out of 5.0 by Excellent Staff & Upgraded Fitness Center I have stayed at the Holiday Inn - Rockland many times since 2007. The hotel staff (front desk, housekeeping, restuarant/bar, and maintenance) are outstanding...very friendly and always accommodating.... The Janaury 2013 improvements in the fitness center (new, state of the art equipment and new LCD TV) are really great. This shows that the hotel management is serious about trying to improve the "guest experience" at the Holiday Inn - Rockland. January 23, 2013
Rated 4.0 out of 5.0 by Great Location, fun place I really enjoy the stay great hotel & good location. December 31, 2012
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