Rated 3.7 out of 5 by 49
Rated 3.0 out of 5.0 by JH67 Bra in the Pullout
I spent 3 nights and it was a good stay except for 3 things. Pullout sheets were not change and found a bra hanging out of the sofa the first night - creeped me out. Received zero towels in our room the second day. Furniture was dirty, ripped and old. Staff and breakfast area were helpful and apologetic for mishaps. Not my best of stays at HI Express, but I guess it could have been worse.
December 23, 2013
Rated 3.0 out of 5.0 by CmHopkins Regular customer
I was disapointed with this stay. I was there for four nights and two of the days, my room was not serviced by housekeeping.
November 19, 2013
Rated 3.0 out of 5.0 Good location (close to Boston) and very comfortable beds. Hotel needs to be updated though
The beds in this hotel are very comfortable! The doors to the rooms should be replaced and some remodeling is needed. I feel like I stepped back to 1989 when I came into the hotel. Indoor pool would make it a much more attractive place to stay!
November 13, 2013
Rated 5.0 out of 5.0 by cjs27 Beds were very comfortable.,
We were in town for a wedding.The entire wedding party and most of the guests stayed there as well.The room was very nice. Very clean and plenty of room for the one night stay we had.It was quiet as well.no hallway noise was heard.The bar was still open at the end of the reception and a good amount of us piled in there.There was only one Bartender on duty.He did an amazing job.Especially since it turned out a second group from another wedding was in the bar also.He handled the crowd perfectly.Great service .
Thanks for a great stay! Cindi
November 6, 2013
Rated 5.0 out of 5.0 by CrystalBall A Great Hotel
Great beds! I could sleep forever, and the staff was very helpful especially the guy at the desk, his name was James I think.
October 27, 2013
Rated 4.0 out of 5.0 by BballMom Friendly service, very accomodating
Stayed Saturday night with 14 yr old sports team. Was offered a reasonable group rate that included hot buffet breakfast. Staff was extremely helpful opening a conference room for the boys pizza and wings dinner. Location is right off the highway, easy navigaton. Only thing missing was indoor pool.
October 23, 2013
Rated 4.0 out of 5.0 by kettlebelle26 Decent and clean. Could be improved.
It was a pretty standard room. It was clean, but there were a few things that could be improved.
The air conditioner rattled all night because of some plastic contraption meant to keep the curtain out of the way.
It would be nice if you could include real cream and sugar and better coffee in the rooms.
The restaurant's breakfast buffet is overpriced. Really disappointed there was no continental breakfast or at least coffee in the lobby.
If you're going to keep the bar open until 1am, you should offer food. My husband was still drinking, but at that point I wanted something to eat and there was absolutely nothing close by. Big negative.
October 22, 2013
Rated 5.0 out of 5.0 by BrettL Best Hotel in Rockland...very easy access to Boston
I've used this hotel more than once and highly recommend it. The rooms are large and well maintained. The staff is always very accommodating. The entire hotel is clean inside and out. When compared to other properties in Rockland...this is the best option.
October 21, 2013