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Rated 4.5 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by comfortable bed and wonderful breakfast buffet Wonderful experience as always. I know I will get a good night's sleep at this hotel. The free breakfast buffet was outstanding and I hope it continues past the trial period. Connie and all the staff provide friendly and courteous service.I was greeted by name and thanked for being a guest. Will stay here as often as I can and will recommend to others. July 19, 2014
Rated 5.0 out of 5.0 by Good stay very nice hotel. Enjoyed my stay. The cleaning staff were very respectful and did not bother me when I was sleeping during the day since I worked 3rd shift. July 14, 2014
Rated 5.0 out of 5.0 by Friendly and Courteous I was treated as a valued guest from the first reservation call through check-out. All personel were friendly and engaging and always asked if I needed anything. This level of service is why I will remain a loyal IHG customer July 12, 2014
Rated 1.0 out of 5.0 Wasn't a smooth stay This was my 5th time staying at this hotel. Never had a bad experience before. Check in was smooth, but when we went to the room, the wife noticed the bathroom wasn't properly cleaned. Called the front desk, and was offered another room. When we went to that room, the A/C wasn't working. Hmmm. Asked for and received another room. Everything seemed fine at first, but later the wife smelled mildew in the bathroom. The next morning we learned there was no toilet paper in the room. The wife went down to the desk to complain to a manager and to get a roll of TP> Management was apologetic, and offered us a refund on the room. Haven't checked yet to see if we got it, but I hope they will do the right thing. July 8, 2014
Rated 5.0 out of 5.0 by business trip/leisure enjoyed this location and have visited numerous times for both business and pleasure. Must say it's one of the best Hoidays Inn Ive had the pleasure of visiting. It has topped most all locations. Keep up the greta service. I have only used the suites and wish i could utlize my discounts such as military/AAA/AARP July 7, 2014
Rated 5.0 out of 5.0 Consistently good experience I stay here often for business and am always happy with the experience. I would recommend this hotel without hesitation. July 2, 2014
Rated 5.0 out of 5.0 by beds Love the beds and pillows. The towels are very nice and thick. Wish you had a spa on site July 2, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable This is a very convenient location to spend the night when traveling from Florida to New Jersey on I-95. The staff is very accommodating and the rooms are comfortable and clean, the bathroom spacious with good shower pressure and the restaurant and bar have improved the quality of their food and beverages. Overall, this is a great hotel. June 24, 2014
Rated 3.0 out of 5.0 by Better after check-in Once I survived the rude check-in clerk, the stay at this hotel was good, but that first impression ruined the entire stay. I recommend the restaurant/lounge for a quick bite and beverage. June 23, 2014
Rated 5.0 out of 5.0 by What A Lovely Hotel and comfortable Bed This hotel was more than I expected. It is in a very quiet and secluded location but have a veriety of Resturants in walking distance to the hotel. Very Clean and the best sleeping matress. The bathrooms were excellent. The Staff was very friendly. This hotel is very easy to find.I will be staying at this Hotel again soon.You can't go wrong by choosing this hotel June 19, 2014
Rated 5.0 out of 5.0 by clean and comfy Easy check in and check out, recommend booking ahead of stay, many sport tournaments going on over the weekend (June) with teams taking up the rooms.The staff were pleasant , the room was spotless, the sheets were clean and white and had no stains. No odors in room, bathroom was clean and shiny. This was a stop over to our final destination and we have stayed here before and will again. Last year we were turned away on a Sat night because their were no vacancies. Book ahead, people coming in behind us did not get a room. June 18, 2014
Rated 5.0 out of 5.0 by As usual.... As usual, not much change....the entire Staff were excellent!! One of my favorite Holiday Inns to spend one, or multiple, nights when traveling!! Great job by ALL!! June 18, 2014
Rated 5.0 out of 5.0 by nice and clean We stayed here 2years ago and came back because it was very clean and friendly. We like the new holiday inn s. Next door is a Cracker Barrel and you can walk to it. Nice June 16, 2014
Rated 5.0 out of 5.0 by very nice and clean Stayed here 2years ago and came back because it was so nice and clean and friendly. Also it is next door to a Cracker Barrel. You can walk to the restaurant, just down the parking lot. June 16, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and quiet rooms. Excellent staff, very friendly and helpful. Room was clean, comfortable, and quiet. Very close to a couple of good restaurants and access to 1-95. We have stayed at this hotel at least 10 times and always have a great experience there. I would recommend this hotel. June 15, 2014
Rated 4.0 out of 5.0 by Nice, clean room I had to travel to Rocky Mount on business. The staff was extremely friendly and the room was clean. I would have liked a little more choices for the television but it wasn't bad. My only complaint (other than the price was bit high) would be there was no continental breakfast included. I ended up ordering room service for breakfast. The pancakes and potatoes I ordered were tasty and was delivered promptly by a friendly staff person. The cost was rather high for what I received and in hindsight I should have walked over to the Cracker Barrel that was near by. That would be my only complaint - they need to have a complimentary breakfast. June 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff was friendly and courteous. Room was modern and up to date. Bed was clean and comfortable. June 13, 2014
Rated 5.0 out of 5.0 by Great place to stop for a rest Nice and clean and looked new. Room was great and the service couldn't be better. Only thing I would like to see that breakfast would have been included. June 13, 2014
Rated 1.0 out of 5.0 by Need better communication The reason I stayed here was because of its proximity and shuttle to a wedding. While they advertised the shuttle, I was never told or saw anywhere that if you wanted to actually ride it, you had to sign up early for a particular time. By the time I was told, they were all full, there was no room and oh sorry. Also, my bed was too soft for me, but they must vary, so maybe you can request a type or newer mattress. Rooms on the back side of the hotel had no traffic noise and on the top floor, were very quiet. Coffee is available for free in the lobby and includes flavored creamers! However the first time the regular was gone but quickly refilled when asked. Later, when I wanted a refill, it was again empty and I saw no one to fill it. The front desk manager was very friendly but also usually busy. Overall I was very disappointed. June 11, 2014
Rated 3.0 out of 5.0 by Good The stay was good overall and i don't like to fill in word to meet your 50 words June 8, 2014
Rated 4.0 out of 5.0 by Home away from home every where I go This is the first place I look to stay when I spend time away from home. I can always count on Holiday in to feel like home when I am not at my home. Safety, Cleanliness, Accessible, just a few adjectives that describe how I feel when I am staying at Holiday Inn. June 8, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, quiet, with good food and service We had two adjoining rooms while visiting for three nights. The beds were great, the room is well appointed and the overall property is very well maintained. We would stay here again for sure. It would be nice if all holiday inns could be so nice. They even had popcorn and lemonade in the lobby! Our breakfasts were also good--I asked for soft poached eggs and got them. June 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service ROOM AND SHEETS WERE CLEAN AND I DID NOT HEAR A WORD WHEN SLEEPING---GREAT!! NOOOO PETS. June 5, 2014
Rated 5.0 out of 5.0 by Superb, Superb, Superb Service Connie, Lisa, Kathy, Heidi, and the entire admin staff, and not to forget the housekeeping, are all superb in their customer care and attention to detail. Their love and care for their customers are impecable. We travel extensively and no where have we felt so at home away from home and treated like family. When in the Rocky Mount, NC area, stay at the Holiday Inn. We were there on the 1st, 2nd, and 3rd of May, 2014 and so was about 150 little league ball players and their families and still not one detail went uncared for, for my wife and I. May 9, 2014
Rated 5.0 out of 5.0 by Overall Experience This was my first time ever staying at a holiday inn. I thought that the staff was very friendly and helpful. The room was very clean. There was a big baseball tournament going on that weekend, but i think that with the amount of guests in the hotel the overall experience was great! I would def stay at this holiday inn again, and holiday inn in the future. May 8, 2014
Rated 5.0 out of 5.0 by Beds + Pillows = Great Night Sleep Enough said. I was pleseantly surprised at the comfort of the beds at the Rocky Mount Holiday Inn. May 7, 2014
Rated 5.0 out of 5.0 by good place to stay short or long this is with out saying one of the best places to stay. I have been here a few different times over the past year and have enjoyed it more each time I stay. everyone is so nice and up front. The rooms are every good and clean. It is in a nice area close to everything one would need. I look forward to come back many times. April 24, 2014
Rated 3.0 out of 5.0 by Great restaurant stuff NOT happy with front desk !! We stay at the hotel for one night and had trouble with the people next door. They wrote a nasty note and placed it under our door... But what REALLY upset me was that I found a pill on the floor and NOTHING was done about it. Yes, someone called me back about the issue with the note BUT nothing about the pill. I have 3 children that stay in that room too, I thank God that my youngest son did not put it in his mouth...I felt like I should have got some money taken off the room for the issues. If my son would have taken the pill, the Holiday inn would be in ALOT of legal issues. Thanks for the free breakfast, that was all I got out of it !!!!!!! April 18, 2014
Rated 5.0 out of 5.0 by YES YES YES MUST STAY This place was great everyone was excellent here they were very helpful. We stayed hear a few times and it was always great never had a problem. This is the perfect place to stay if you are driving to Disney from New Jersey it is about half way there is allot of place to eat and if you don't want to go out the food in the hotel is excellent there. i would rate this Holiday Inn a five stars. April 18, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay in Rocky Mount This Holiday Inn is a great place to stay. The facility is modern and clean with excellent internet connectivity. Particularly beneficial is the bed and breakfast combination. There is a feeling of safety and freedom from everyday buzz. Qualities of no smoking and a lack of animals were most appreciated. The parking lot is spacious though, at first, it appeared to be a tad out of the way in access it turned out satisfactory for the four days of our stay. April 16, 2014
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