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Rated 4.5 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Excellent as always Excellent stay as always. Knowledgable, friendly staff was very helpful throughout our 4 night stay. The kids loved the pool and hot apple cider. Will definitely stay again next year. January 3, 2014
Rated 5.0 out of 5.0 by Great service The staff was great and friendly. The room was clean and orderly. I Would stay again in this hotel if I have the opportunity. January 2, 2014
Rated 5.0 out of 5.0 by Good stay but not welcoming registration We were happy to get off the Interstate in rain and heavy down-pours. The desk clerk wasn't very welcoming but she did fine us a very nice room and the rest of our stay was wonderful., January 2, 2014
Rated 5.0 out of 5.0 by The best The best staff of any Holiday Inn I have ever stayed at. Genuinely interested in your satisfaction! December 25, 2013
Rated 5.0 out of 5.0 by great service No complaints. Great service friendly people. I highly recommend this property. There are many restaurants around. December 12, 2013
Rated 4.0 out of 5.0 by After a hard day This is a reasonable hotel to relax and get ready for the next day. December 10, 2013
Rated 3.0 out of 5.0 by stretched for time Seemed a bit of a hassle to get a room adjustment. November 21, 2013
Rated 5.0 out of 5.0 by customer service Excellent customer care at this hotel location. Nothing to complain about. Like their service. November 17, 2013
Rated 5.0 out of 5.0 by Great Stay I had an awsome experience at this Holiday Inn, I was at a convention for the Department of North Carolina Marine Corps League and the Hotel was great the staff took good care of us and were extreamily friendly and helpful. I would recomend this Holiday Inn to any one who is in the area. November 5, 2013
Rated 3.0 out of 5.0 by Always ask for odd room number room.... stay off of even room number rooms, if you want to sleep...... November 4, 2013
Rated 4.0 out of 5.0 by Clean the bathrooms There were accumulations of hair etc... in just about every corner of the bathroom. November 2, 2013
Rated 4.0 out of 5.0 by Comfortable bed and friendly staff We enjoyed our stay at the hotel. We were attending our grandson's baseball tournaments. The only complaint I have is that we were at one of the boy's games and the game was going to last until 2:30 and I had gotten a late check-out for 2pm, and when I called and told them we wouldn't get back to check-out until 2:30, she said the absolute latest we could check out was 2pm without being charged for another night. I could understand that if the hotel was full, but it was not full on Sunday. I had to make a special trip back to the hotel (30minutes away) and missed part of my grandson's ballgame. October 30, 2013
Rated 5.0 out of 5.0 by needed a place to crash on a long road trip I stopped here on the way home from FL with my working/service K9, partly because I'm in the loyalty program but also because my experiences in other HI Express hotels has been pleasant. They did not disappoint. Very clean, super comfortable bed, friendly desk staff, no hassle about my dog, at least from the night staff. I would have rated staff 5 stars, but one of the women at the front desk gave an unmistakable look of disapproval when I checked out, which I could only assume was regarding my dog. Highly recommend if needing a nice, clean place to stay or, in my case, a comfortable place to crash on a very long road trip with my K9 partner after a long working weekend. October 24, 2013
Rated 5.0 out of 5.0 Beautiful hotel and friendly staff Overall a very positive experience. Staff was very friendly and helpful. Holiday Inn does live up to their reputation. October 22, 2013
Rated 5.0 out of 5.0 by Friendly Staff, nice room, very convenient We stayed at this hotel while traveling to South Carolina. We found the bed to be very comfortable and the room very clean and good sized. We had a drink at the bar and chatted with a very nice bartender who gave us an alternate route suggestion for getting around Washington DC traffic. He also suggested an I phone App which I used for the duratioin of the trip. We ended up eating at the restaurant for both dinner and breakfast and found the staff to be very efficient and very friendly. We will be by this way next year and will stay here again. October 17, 2013
Rated 4.0 out of 5.0 by Clean and comfortable stay Nice comfy beds, clean rooms, and nice restaurant on premises. October 16, 2013
Rated 5.0 out of 5.0 by Very Nice and convenient I have stayed at Holiday Inns and Hotels all over the United States and this is the nicest Holiday Inn that I have ever stayed. Very convenient to the Interstate and other facilities in the Rocky Mount area. Also located in the most desirable area of Rocky Mount. Cracker Barrel within walking distance and Outback can be driven to within 5 minutes. September 25, 2013
Rated 5.0 out of 5.0 by Comfortable hotel My wife and I spend on an average of 14 nights a year in hotels on leisure time activities. This hotel is one of the most comfortable we have stayed at in the last several years. The staff was friendly, helpful and courteous. The room was clean and comfortable. The restaurant and lounge were nice with good meals served by a good wait staff. I would recommend this to hotel to everyone. This is really one of the better hotels we have been in for the last couple of years. September 11, 2013
Rated 4.0 out of 5.0 by Not All Bad I usually don't stay in hotels that don't offer free breakfast (it's a savings kind of thing). The stay was good. The place was clean. However, the coffee in the lobby was cold. And, the Front Desk didn't explain the rate change in a professional manner. They used a tone as if I was trying to get something for nothing...or a little. I will stay there again. I will just may more attention to my rate when making my reservations. September 4, 2013
Rated 5.0 out of 5.0 by Wonderful bedding! And a cool air conditioner sound I needed a good nights sleep, but what I had was an excellent sleep! Cranked down the AC and slept SO good in the bedding you have. Thanks for a refreshing night!! August 29, 2013
Rated 5.0 out of 5.0 by Great Stay The staff was very helpful and friendly, even got hugs from the waitstaff when our group left. The whole hotel smelled and looked very clean. A personal con I can think of is that I personally thought the pillows were too soft. Although I didn't use it, I did see that some of the gym equipment was broken. Our group did have a slight issue with service at the bar one of the nights. The bartender was very inexperienced and slow. Other than that, it was a great stay and would be happy to go back. August 28, 2013
Rated 1.0 out of 5.0 by TERRIBLE experience When we arrived at this hotel we noticed that there was a party going on in the banquet room that is to the right of the entrance. We didn't think much of it until we got to our room and could hear bass coming through the floor! At first it wasn't too loud and soon it stopped altogether and we thought it was over. Apparently it was just the band/DJ taking a break. At around 9:00PM it started up again so loud we could actually hear the music through the floor clearly along with the words. Calls to front desk were useless as well as calls to management. When I finally got through to a manager, she said that she couldn't do anything because they had a contract to play music until 11:00 as loud as they wanted. Apparently whoever books the parties is only there during the day so this became the night managers problem. The music got increasingly louder until it finally stopped at 11:00PM. We thought we would finally get some sleep but then people from the party started filling into their rooms and carrying on which we could hear through the WALLS! TERRIBLE experience. Thinnest walls/floor of any hotel I've ever stayed at. August 27, 2013
Rated 5.0 out of 5.0 by Feels like home I stay at this hotel a couple times a week for business. The staff is always welcoming and friendly. They are willing to accommodate any request. It feels like a second home to me. August 21, 2013
Rated 4.0 out of 5.0 by Nice place This Hotel is clean and nice. The main lobby looks new. The bar is nice. Breakfast service too slow for business needs. Room was clean. Will return to this property. August 17, 2013
Rated 3.0 out of 5.0 by Not A Review, But A Disappointing Comment Very disappointed with my two-night stay this time in Rocky Mount. We were gone all day and when we returned very late in the day, the room was not cleaned, the bed not made and our towels from our morning showers were in the same position....damp and on the floor. On a positive note, after calling to complain, they did bring up to the room clean towels and a refurbished supply of soaps and shampoos. August 11, 2013
Rated 5.0 out of 5.0 by Felt Like Home This was our 3rd visit to your hotel this year. All of the staff are polite and courteous, but William and Connie at the front desk are the best! We enjoyed our accomodations and had a relaxing visit. August 10, 2013
Rated 5.0 out of 5.0 Spacious rooms friendly staff Checked in late at night on the way to tampa. Hotel was clean, beautiful and he staff courteous and friendly. Great experience. August 9, 2013
Rated 3.0 out of 5.0 by Disappointed The hotel itself was very clean and quiet. Definitely a good place to relax and sleep. I was disappointed with some of the staff though. I am a priority club member, and was not welcomed as such. I also did not receive any type of perk for being a member upon check-in. Having once worked for IHG, I knew better. As I was leaving in the morning, I noticed the staff making up priority club gift bags, so I know this is something they do. I know it's not much, but that is always something I look forward to, and part of why I choose to stay with IHG. The bed was also a little lumpy, which made it difficult to get good sleep. August 3, 2013
Rated 5.0 out of 5.0 by Courteous staff and great accommodations The beds were very comfortable and my family & I slept well.. It was in a great location that offered cheaper gas and several inexpensive restaurants within walking distance from hotel.. August 2, 2013
Rated 4.0 out of 5.0 by Marci41 Room was excellent! Very clean and comfortable! Had breakfast in morning at restaurant. Service was very slow and pricey. Would definitely recommend staying here. Would not recommend eating in restaraunt. August 2, 2013
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