Rated 4.5 out of 5 by 139
Rated 4.0 out of 5.0 by THesA Clean rooms
Comfortable clean rooms, lobby clean, very low interaction with staff as entering and leaving lobby area,
March 23, 2015
Rated 3.0 out of 5.0 by iflyrjs Nice view
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March 19, 2015
Rated 4.0 out of 5.0 by TDW99 Clean updated Hotel with a friendly staff
Clean updated hotel with a friendly staff and good sized rooms. Highway traffic is noticeable so ask for the parking lot side of the hotel. Best value in Northwest Arkansas area.
March 13, 2015
Rated 5.0 out of 5.0 by JGH64 Great stay
Would stay again when in the area. Hotel was clean. Beds and pillows very comfortable. Room sufficiently dark for sleep. Liked having suite so husband could stay up late and I could close bedroom door and go to sleep. Also like having refrigerator to keep drinks cold.
March 12, 2015
Rated 5.0 out of 5.0 by David4319 Always an enjoyable stay
Great place to stay. Staff is helpful and friendly, many times remembers my name. Rooms are spacious and clean. Overall hotel is clean and up to date.
March 5, 2015
Rated 5.0 out of 5.0 by 369hawkfan Comfort
Nice location, quiet room and comfortable beds. That's all I need.
February 28, 2015
Rated 5.0 out of 5.0 by WPS! Overall Great Experience
Although Pinnacle Hills is 20 minutes away from my final destination I love to stay there because I know I am going to be staying in a spacious and clean hotel with excellent customer service.
February 26, 2015
Rated 2.0 out of 5.0 by TTraveler23 Broken but Fixable
When we walked in the lobby there were food crumbs all over the floor. Out the back on the patio there were coffee cups all over the tables and full ash trays that didn't get cleaned up the whole time we were there. The hotel overall outside the rooms was very dirty.
The people working in the restaurant/bar didn't speak english well enough to be able to tell us if there was an ATM in the building. They also couldn't understand our drink orders. The restaurant/bar was completely empty all night and I assume that was why. The staff as a whole were all very short, and unaccommodating.
Of all the Holiday Inn's we've stayed at, this was the absolute worst, hands down. We've stay at Holiday Inn's all over the country for work, and other travel. This was actually a weekend getaway type stay for us and it was the first time we had been out just the two of us in 6 years. Very disappointing.
February 24, 2015