Rated 4.5 out of 5 by 129
Rated 5.0 out of 5.0 by Ranx Best I've stayed at...period.
I've traveled all over the US and stayed at many IHG properties and this is the best hands down.
The accommodations have front sitting rooms and bed rooms with a hall and bathroom in between. Really felt at home here.
Staff was great and always there for me. If I wanted to change rooms or needed help it was never a problem.
Stay on the side away from the freeway.
January 23, 2015
Rated 3.0 out of 5.0 by RICHARD654 Disappointed
There are a few maintenance issues that need prompt attention here. The first was the shower pan/floor of this unit is installed in a fashion that does not allow water to drain properly. (So, if you don't mind standing in "used" water-you'll have to use towels to dry it before you use it). And afterwards, as there is a distinct odor otherwise.
Secondly, the room I received was positioned just above the lobby. The noise produced by the automatic doors (which share the same wall as the headboard on the bed) was quite unbearable and cause for a rest less night. Hint, move the bed away from the bed to an interior wall.
The front desk staff are attentive; they at least had a maintenance man from another property replace the bulb, in the above mentioned shower.
It also seems a bit awkward for staff of the hotel to mention that the restaurant, located in the lobby, is not part "of " the hotel. It was as if they were sending a caveat.
January 19, 2015
Rated 5.0 out of 5.0 by mkay9 WONDERFUL STAY!
The view from my room of the freeway and the outdoor mall was beautiful! The king bed was super comfy and the room was clean. Front desk was really helpful and friendly. I don't have anything negative to say about my stay at all.
December 23, 2014
Rated 5.0 out of 5.0 by Longjohnsonsilver Great Staff
I was very impressed with the front desk staff and their eye for detail as well as customer service. The restaurant staff was outstanding as well. Everyone at the hotel made me feel at home. Although I was in town for a funeral and was grieving, each time I walked thru the hotel I was welcomed by smiling face. That will stick with me.
December 17, 2014
Rated 5.0 out of 5.0 by Anon12/7 in review
Sheet issues were resolved.
December 15, 2014
Rated 5.0 out of 5.0 by mrbobdou Great hotel!
Initially my room was right next to the highway. I contacted the front desk and they promptly moved me to the other side of the hotel without any question whatsoever. Top notch customer service!!
December 11, 2014
Rated 5.0 out of 5.0 by kpummill Another nice stay
Nicely situated in main shopping/restaurant area in Rogers. Friendly staff, comfortable spacious rooms, and clean modern look. The kids loved the heated indoor pool and the fact that they were treated to free breakfast in the restaurant.
December 11, 2014
Rated 5.0 out of 5.0 by Tida p Exceptional service
I live in Kansas City but I travel to AR and/or Oklahoma at least once a month. I have stayed in many hotels but have found the Holiday Inn Hotel and Suites in Roger Pinnacle Hills to be one of the best by comparison.
December 8, 2014