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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by razorbak great place folks and location great place folks and location great place folks and location November 28, 2014
Rated 5.0 out of 5.0 by great service willing to help with any thing ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo November 18, 2014
Rated 5.0 out of 5.0 by Excellent hotel! One of the best in Bentonville/Rogers AR The staff is top notch! They are fun, creative and professional. I was even given a small basketball to shoot into a small hoop for points and a snack, after a warmup shot. I didn't hit one basket, yet the creative experience was a welcome opening to a great stay! The hotel is absolutely gorgeous and very roomy! My room was the largest room I have stayed in during my 2 years of regular travel all over the country. This is my new place to stay on my regular visits to Bentonville! My compliments for a job well done to all the staff! November 9, 2014
Rated 5.0 out of 5.0 by DON...IS THE BOMB! Has to be the ultimate employee/manager! Form the moment one steps in to the doorway, his eyes and attention are on you! Always, friendly, cheerful, helpful, and knowledgeable! Don is the kind of person makes the difference in a business trip being something one WANTS to do, as opposed to HAVE to do. I WILL BE BACK BECAUSE OF HIM! November 8, 2014
Rated 5.0 out of 5.0 by Comfortable Stay The stay was very comfortable and clean. Room was on the highway, noise was a little loud - but didn't affect sleep. Breakfast was okay. November 8, 2014
Rated 5.0 out of 5.0 by Good buy for the money. Our stay was very good with the only exception being the road noise, which the hotel can do very little about. Staff was very courteous and efficient. Breakfast while good could do a little better with providing bacon and perhaps pancakes/waffles and the scrambled eggs needed a little work. Overall there is nothing that would keep me from visiting this hotel again. . November 3, 2014
Rated 5.0 out of 5.0 by A little bit of home Our suite was very clean,comfortable bed, nice attention to clean bedding, housekeeping did a great job all three days. staff helpful with local things to do. good coffee in lobby. each day after museums, shopping, tour around lake it was like a little bit of home waiting for us. November 2, 2014
Rated 5.0 out of 5.0 by Location Great for the customers I have to call on. Great Restaurants in the area. October 29, 2014
Rated 5.0 out of 5.0 by Great experience! Excellent area, huge guest rooms, extremely clean, very nice!! Can't wait to return. October 24, 2014
Rated 1.0 out of 5.0 by Party all night next door - and no help from hotel staff shutting it down Do not stay on interstate side of hotel. Traffic noise all night and curtains do not block the noise. Might as well sleep on side of highway. The second night we were there a party next door started around midnight but was not too awfully loud. By 3:15 had to call front desk. It was obviously very young people and not sure what all was going on in that room. After 4 calls, and sometime after 4:30 a.m. it finally quieted down enough that we could catch a couple of hours of sleep. Desk personnel told us next morning that it was underage individuals and they had to threaten to call the police to get them to quiet down. Ummmm, why not just refund their money and ask them to leave? And no, we weren't given a refund or discount of any kind - said they couldn't do that, but would give us extra "points" on the card we put the room on. That has yet to be seen. We won't stay here again. October 22, 2014
Rated 5.0 out of 5.0 by Great Hotel for the price Room was clean, hotel staff was friendly and really enjoyed our stay October 21, 2014
Rated 5.0 out of 5.0 by Mary Joe Easy to get too. Check I was good. There was a nice young man working nights when we checked in. His name was Jonathan or Joseph or something like that and he was so nice. Rooms and staff was great. October 21, 2014
Rated 5.0 out of 5.0 by Great hotel and quiet! I stayed at the Express in Bentonville and it was the worst ever. I move to the Holiday Inn Pinnacle Hills and it was amazing. The staff was good and the rooms are big. Can't beat it. Everything there is new. October 10, 2014
Rated 5.0 out of 5.0 by great personel food just o.k. very noisey air conditioning unit, hard to sleep., small hard pillows, need regular size. October 10, 2014
Rated 5.0 out of 5.0 by Caring staff I was going to walk to a local restaurant when the staff absolutely would not let me. They arranged for the van. Thank goodness! by the time we got to the first street light there was rain wind and hail! They knew the storm was moving in. I walked back and made it before the next storm hit. The driver was hanging around awaiting my call. When he saw me come back he was relieved I was safe and sound. No sooner did I get to my room when the next wave hit. I felt protected and special, thanks for the caring! October 8, 2014
Rated 5.0 out of 5.0 by Great hotel and perfect location Beautiful walking path right across the street. Easy access to shopping October 6, 2014
Rated 5.0 out of 5.0 by Nice hotel and very comfortable bed Would recommend this hotel to any one ever staying in this area. The staff are very welcoming and attentive to your needs. The rooms are spacious and the bed is one that i actually get excellent sleep in. Stayed here before and it won't be the last. October 4, 2014
Rated 3.0 out of 5.0 by Understaffed Felt the hotel was understaffed. The rooms were nice but the front desk was overwhelmed at times. Not as nice as other Holiday Inns we use. October 3, 2014
Rated 5.0 out of 5.0 by Great rooms, location, but breakfast was less that average. Eggs were dry, gravy was a tad runny, but it was complimentary. September 29, 2014
Rated 5.0 out of 5.0 by Great staff I love the staff at this Holiday Inn. They are always friendly and accommodating. The rooms are always clean. The only 2 issues I have with the hotel are the pillows (the same issue with most Holiday Inns) and the restaurant that is run by an outside company. September 25, 2014
Rated 5.0 out of 5.0 by Accessable Room One of the best Accessible Rooms we have ever had. The space was large and provided opportunity for comfortable reading and sleeping by two people. We would recommend it to anyone needing an Accessible Room. September 19, 2014
Rated 4.0 out of 5.0 by Staff, food, and pillows This Holiday Inn has some of the nicest staff. However, the restaurant is horrible. I know it is part of the hotel but the owners must be experimenting with a childhood dream of having their own restaurant. The pillows at this hotel are the lumpiest cheapest pillows of any hotel I stay at (and I stay at 3-4 hotels a week). I would be lovely if they had more options with the van, since, the restaurant in house is so poor. September 9, 2014
Rated 5.0 out of 5.0 by Overall Excellent Stay Hotel was very clean and staff very friendly. Printer in the business center was out of service. I thought I was going to have to leave the property to print and fax my documents. Zac at the front desk came to the rescue and let me use the front desk printer and fax machine. Thanks again Zac. My room was on the front side of the hotel. Traffic on the nearby highway was a bit loud. Other than that all was good. Would defintrly stay here again on my next visit to AR. September 8, 2014
Rated 4.0 out of 5.0 by Relaxing and friendly staff Everyone was very friendly. After working all day I felt I could go back to my room relax and feel at home. September 8, 2014
Rated 5.0 out of 5.0 by Great Place Very nice place and would stay here again when in area. September 4, 2014
Rated 4.0 out of 5.0 by Everything Great - but breakfast This is no different than any other Holiday Inn hotel....when the muffins are nastier than otis spunkmier and the fruit isn't fresh.....the standard holiay inn breakfast at any of their hotels is just really bad. Holiday Inn has done a great job with the hotels - and lunch/dinner is typically ok as the restaurants don't subscribe to a corporate menu - but these breakfast buffets are attrocious. September 1, 2014
Rated 4.0 out of 5.0 by Holiday Inn Hotel and Suites Hotel overall was very nice....Breakfast was not very good August 29, 2014
Rated 5.0 out of 5.0 by Overall Nice Property Comfy bed and pillows, although suite should have a King bed. Bar is small buy reasonably priced. Would and will stay again! August 27, 2014
Rated 4.0 out of 5.0 Great staff and service From the first time I walked through the doors to the last time I walked out the doors, the staff always was smiling and helpful. Zac at the front desk was on top of things, and Hector in the evenings was always preparing the most delicious desserts you can't find anywhere else. I can't say enough great things about the other staff that I crossed paths with during the week that were also so helpful. Keep in mind also always smiling and asking if they could help me with anything. This is what customer care is about! August 24, 2014
Rated 5.0 out of 5.0 by Excellent Experience - Would Highly Recommend! Very nice hotel in a super fantastic location! Staff was beyond pleasant! August 21, 2014
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