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Rated 4.4 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Great rooms, location, but breakfast was less that average. Eggs were dry, gravy was a tad runny, but it was complimentary. September 29, 2014
Rated 5.0 out of 5.0 by Great staff I love the staff at this Holiday Inn. They are always friendly and accommodating. The rooms are always clean. The only 2 issues I have with the hotel are the pillows (the same issue with most Holiday Inns) and the restaurant that is run by an outside company. September 25, 2014
Rated 5.0 out of 5.0 by Accessable Room One of the best Accessible Rooms we have ever had. The space was large and provided opportunity for comfortable reading and sleeping by two people. We would recommend it to anyone needing an Accessible Room. September 19, 2014
Rated 4.0 out of 5.0 by Staff, food, and pillows This Holiday Inn has some of the nicest staff. However, the restaurant is horrible. I know it is part of the hotel but the owners must be experimenting with a childhood dream of having their own restaurant. The pillows at this hotel are the lumpiest cheapest pillows of any hotel I stay at (and I stay at 3-4 hotels a week). I would be lovely if they had more options with the van, since, the restaurant in house is so poor. September 9, 2014
Rated 5.0 out of 5.0 by Overall Excellent Stay Hotel was very clean and staff very friendly. Printer in the business center was out of service. I thought I was going to have to leave the property to print and fax my documents. Zac at the front desk came to the rescue and let me use the front desk printer and fax machine. Thanks again Zac. My room was on the front side of the hotel. Traffic on the nearby highway was a bit loud. Other than that all was good. Would defintrly stay here again on my next visit to AR. September 8, 2014
Rated 4.0 out of 5.0 by Relaxing and friendly staff Everyone was very friendly. After working all day I felt I could go back to my room relax and feel at home. September 8, 2014
Rated 5.0 out of 5.0 by Great Place Very nice place and would stay here again when in area. September 4, 2014
Rated 4.0 out of 5.0 by Everything Great - but breakfast This is no different than any other Holiday Inn hotel....when the muffins are nastier than otis spunkmier and the fruit isn't fresh.....the standard holiay inn breakfast at any of their hotels is just really bad. Holiday Inn has done a great job with the hotels - and lunch/dinner is typically ok as the restaurants don't subscribe to a corporate menu - but these breakfast buffets are attrocious. September 1, 2014
Rated 4.0 out of 5.0 by Holiday Inn Hotel and Suites Hotel overall was very nice....Breakfast was not very good August 29, 2014
Rated 5.0 out of 5.0 by Overall Nice Property Comfy bed and pillows, although suite should have a King bed. Bar is small buy reasonably priced. Would and will stay again! August 27, 2014
Rated 4.0 out of 5.0 Great staff and service From the first time I walked through the doors to the last time I walked out the doors, the staff always was smiling and helpful. Zac at the front desk was on top of things, and Hector in the evenings was always preparing the most delicious desserts you can't find anywhere else. I can't say enough great things about the other staff that I crossed paths with during the week that were also so helpful. Keep in mind also always smiling and asking if they could help me with anything. This is what customer care is about! August 24, 2014
Rated 5.0 out of 5.0 by Excellent Experience - Would Highly Recommend! Very nice hotel in a super fantastic location! Staff was beyond pleasant! August 21, 2014
Rated 5.0 out of 5.0 by Friendly- Helpful staff Great front desk staff, friendly and helpful. Avoid the continental breakfast and order from menu. August 20, 2014
Rated 2.0 out of 5.0 by loud road noise and HVAC noise great staff room noise from highway and HVAC was much louder than typical I was surprised I did not qualify for breakfast August 18, 2014
Rated 5.0 out of 5.0 by Great staff and comfort all around Wonderful experience. The hotel is very clean with very comfortable mini-suites. Also very close to many restaurants and shopping. The staff was great with Mac and Zac at the front desk especially helpful and nice. Also, Holly who handled our wedding party was wonderful! Definitely will stay there again! August 13, 2014
Rated 5.0 out of 5.0 Best handicapped room ever, comfortable bed, great staff I have a 32 year old handicapped (paralyzed except for her right arm) daughter. Best room ever. Great roll in shower (we did use it with her shower chair). She slept well both nights in 309. In our experience, the hotel beds we have had in other facilities are too firm for her to get comfortable. This bed was perfect. The room was clean and the staff was helpful and gracious at every turn. The facility was clean and we had a number of small family gatherings in the lobby and thoroughly enjoyed ourselves. Thank you for a great experience. Mac was especially helpful on Saturday and Sunday. August 13, 2014
Rated 3.0 out of 5.0 by Comfy bed I went to Rogers to visit my son. The hotel was clean and had a very comfortable bed, but the pillows were too bulky for me. The staff were friendly, always saying "hello and goodbye". The only problem I had with the hotel in Rogers was the breakfast buffet that was included in my room price. The restaurant is independent of the hotel. The buffet was small August 13, 2014
Rated 5.0 out of 5.0 by Excellent staff and rooms are great This Holiday Inn is a great location...the staff is extremely courteous and the rooms are in perfect condition. Would definitly recommend. August 11, 2014
Rated 5.0 out of 5.0 by room room was beautiful and had great view. The room temp was SO COLD. This was GREAT!! August 6, 2014
Rated 5.0 out of 5.0 by Total comfort! From the moment you enter the lobby, you feel a sense of comfort by being greeted in a most friendly manner. Checking into the hotel is simple, and quickly completed. Resources are explained in a concise manner and you become relaxed and at home. August 1, 2014
Rated 5.0 out of 5.0 by Great stay I had a wonderful experience at your hotel. The bed was comfortable, the whole hotel clean, and service was outstanding. The printer in the business center was broken so the front desk staff let me print my boarding passes on the printer there. Very cool. The only thing I would like to see is some competition in the soda pop market. I am a fan of Pepsi, not Coke. Thank you for having such good staff! July 28, 2014
Rated 5.0 out of 5.0 by Clean & Comfortable room Enjoyed staying at this location. There is a Mellow mushroom pizza restaurant within a block along with a small shopping area. The Cross Church is also located close with a beautiful chapel & gardens area. Other restaurants & shopping are only a short drive. Easy access to several highways. July 28, 2014
Rated 4.0 out of 5.0 by Excellent accomodations, but no complimentary breakfast Great room and staff, but disappointing that there is no complimentary breakfast included. Cost of breakfast is expensive for what is offered. July 23, 2014
Rated 5.0 out of 5.0 by Girlfriend reunion! Our hotel accommodations were great with comfortable beds, clean rooms and space!! We had requested adjoining rooms but that was not available so the staff allowed us to move around a couple of chairs from one room to another and it was just perfect! The front desk staff that I believe was Zack and Mac were so welcoming!! They supplied us with local information for shopping and restaurants -all their suggestions were taken and appreciated! We plan to return maybe next year?!! thank you for the northwest arkansas hospitality!!! July 19, 2014
Rated 5.0 out of 5.0 by Stay at Bentonville The staff at this facility was great! The hotel was in great condition and really clean. The rooms were of great size and very clean. The living area was spacious and the ease of electronic use was fantastic. July 15, 2014
Rated 5.0 out of 5.0 by friendly accomodating staff Only stayed one night but was treated as if I stayed there every week. When asked for restaurant suggestions, the staff was quite helpful. On site lounge staff was very accommodating. Both families and businessmen were there when I was there and it was as quiet as a mouse in the room. July 13, 2014
Rated 5.0 out of 5.0 by Everything was great! I loved the hotel as soon as I walked in the door. It was new, clean and the staff was excellent! July 10, 2014
Rated 5.0 out of 5.0 by Convenient Location, Nice Room The one bedroom suite was a nice room. The bedroom was separate from the living space and it was a good size. I liked the kitchenette area, it worked great for our needs. The bathroom was spacious, clean, and updated. I would definitely stay there again. For the room and the price, it was a great value! I did have to bring and use my own pack n play as they did not have a crib for my child. That was disappointing but I would still definitely stay at this hotel in the future! July 10, 2014
Rated 4.0 out of 5.0 by Bar Everything was excellent. My only complaint would be the fact that the bar closes at 10 pm it would have been nice to have been able to get some late night drinks with my wife. July 9, 2014
Rated 5.0 out of 5.0 by Very nice Hotel! Excellent staff Everything was just perfect here. The room and the food were very good. The staff never made us feel like just another customer. July 7, 2014
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