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Rated 4.2 out of 5 by 45 reviewers.
Rated 1.0 out of 5.0 by Sink leaked on bathroom floor Noisy room by I540. The bathroom sink drain leaked all over the bathroom floor. The "free" bfast buffet was a joke so we went to Waffle House. A/C heat on/off woke us up several times. This place is really dated!! December 28, 2013
Rated 5.0 out of 5.0 by Clean room This was a very clean room. the only thing I noticed that was missing was the conditioner there was shampoo and lotion but no conditioner. December 23, 2013
Rated 4.0 out of 5.0 by One of the better Holiday Inns This was my first time to stay at this particular Holiday Inn. I was there for business. The hotel looks and smells new. Our room was clean and comfortable, though close to the interstate and a little noisy. Most of the staff was friendly and courteous. The only disappointment was the restaurant. I prepaid breakfast when I booked my room. There was the usual Holiday Inn breakfast buffet, but there was nothing to drink except coffee and water. I saw the waitress bring other patrons (approximately 5 in the restaurant at the time) menus, but I was never offered one. So, I got up to use the buffet and the waitress asked my room number, which I gave, but that was the only time she talked to me. For a higher end Holiday Inn, breakfast was a disappointment. December 21, 2013
Rated 5.0 out of 5.0 by Great Stay Clean rooms, great staff. The hotel is very clean, location is great, close to the mall and tons of restaurants. December 9, 2013
Rated 5.0 out of 5.0 by Great Stay Great place to stay. Very clean guest laundry. Excellent restaurant. Delicious fish tacos. December 8, 2013
Rated 5.0 out of 5.0 by Good hotel Very good hotel. 24 hour fitness center. I would definitely stay here again. December 2, 2013
Rated 1.0 out of 5.0 by Awful breakfast, bland hotel. Awful breakfast, didn't even include fruit juice unless you paid extra and Cold, weak coffee. November 24, 2013
Rated 5.0 out of 5.0 by Nice mid price- upscale hotel Nice hotel. Clean rooms. Upscale rooms. Reasonable price November 24, 2013
Rated 5.0 out of 5.0 by overall great experience My family and I were traveling through to Kansas. We have friends in Rogers, so we made Rogers our half way point. We enjoyed a good visit with our friends in the roomy suite. November 11, 2013
Rated 5.0 out of 5.0 by Great hotel I stay at this hotel 3-4 nights a week, about 3 weeks a month. The rooms are nice and staff is very accommodating. November 4, 2013
Rated 4.0 out of 5.0 by Great room, bad breakfast The lobby and the room were great. Two TVs in the room was a plus. The breakfast was terrible. I got the buffet and had to pay for it. The eggs were watery and bland. The pancakes were tough and the potatoes didn't really have a taste. There wasn't much selection. You get a MUCH better breakfast for free at the Holiday Inn Express. November 2, 2013
Rated 3.0 out of 5.0 by Tiny Pillows!! Please get some king sized pillows for the king size beds! See attached image. October 31, 2013
Rated 2.0 out of 5.0 by Terrible breakfast Bar We were in Rogers for three days for the craft fairs and stayed at this hotel.The staff was great,and the room was clean.. The first night the air handling unit in the wall sounded like the fan was out of balance making a noise like an idling diesel engine. We moved the next morning and the next room was fine. The breakfast bar was definitely not up to par with the hotel, the same greasy sausage and watery eggs every morning.. On the third day we left the property and went out for breakfast. I got the idea the on site restaurant was managed by a different company...I think the owners should offer a breakfast at least as good as near by Express hotels.. October 23, 2013
Rated 2.0 out of 5.0 by No Breakfast- My daughters and I stayed at your hotel and we expected the breakfast would be complimentary. It was not! If we were aware of this, we would not have stayed! Holiday Inn definitely needs to change this policy! The room was nice and clean but the pillows were the absolute worst I have ever used and all of us agreed! We will never stay at a Holiday Inn again. October 21, 2013
Rated 5.0 out of 5.0 by One of the Best I tend to visit Bentonville/Rogers about 4-5 times a year, and when I do I always stay at this hotel. The location is excellent- quiet yet centrally located. The rooms, staff, and service are all what you would expect from an exceptional hotel. October 17, 2013
Rated 4.0 out of 5.0 by Great Hotel The Hotel is great but the same breakfast every morning for 6 days . October 17, 2013
Rated 4.0 out of 5.0 by My Holiday INN Exp The staff and room were nice. The food was not so good. I recommend dinning out for food. October 14, 2013
Rated 4.0 out of 5.0 by Great front desk Greeted right away when I walked in, and had mutliple coworkers ask me how they could help. Room was very comfortable - beds, restrooms nice - all the things I want when traveling. Only thing if you can - ask to stay on the parking lot side, the highway side can be loud at night. October 11, 2013
Rated 5.0 out of 5.0 by Great location and comfortable bed This hotel has some of the most comfortable beds. All the rooms are 2 room suites, great for long stays. The staff are very friendly and accommodating. September 23, 2013
Rated 5.0 out of 5.0 by Great staff and accomodations Found a clean hotel, great accommodations, and competent staff. Would stay again. September 23, 2013
Rated 4.0 out of 5.0 by Good overall We booked at the last minute and had to settle for a suite with a pull out couch instead of a room with 2 separate beds. The only problem was, when we went to pull out the couch, we found it was just a regular couch. After 2 calls to the very nice lady at the front desk (Dawn), she found us another room and moved us. Kudos to her. I would be embarrassed to put a guest in my home on that pull out mattress. It was thin, lumpy, and had no support. But at least it was a separate bed. Everything else was up to the usual high standards of Holiday Inn. September 22, 2013
Rated 5.0 out of 5.0 by Great Place!!! This hotel was spotless and smelled very clean. The front desk people were very friendly and helpful. The bed was extremely comfortable and it was quiet. I would recommend this hotel for the ammenities, price and location to anyone going to NW Arkansas. August 28, 2013
Rated 4.0 out of 5.0 by Great staff. Very quiet rooms and hallways. Staff was extremely friendly and helpful. Each employee I walked by greeted me daily. Rooms and hallways are always quiet. No disturbances. I highly recommend this hotel. August 26, 2013
Rated 4.0 out of 5.0 by overall experience even though I'm not sure I'm following the right sequence here I'm going to try and be fair. The breakfast buffet could use some serious improvement. The staff was ill informed on what was included and/or ready and available i.e. when you have buffet bread/toast should be included, there was a separate charge of $1.39 for 2 triangle pieces of toast. Coffee urn was empty on 2 different mornings and when I inquired I was told it would get replenished but that did not happen. I also had to ask 2 mornings in a row for butter to add to the paid for toast and the second morning I never received it. Scrambled eggs were acceptable as were the hash browns+sausage. Sorry but I do not eat biscuits & gravy so I would imagine you can substitute with some toast. We experienced a noise problem in our suite and were told it was a venting problem and could not be corrected. The WiFi connection was soso, you don't stay connected and you have to log in every time you leave your computer idle for 10 minutes.It would have been nice if the front desk attendant had told us on check in that the WiFi PIN changes every Friday! I messed around for an hour with my device in the room without being able to log on, went downstairs to the computer room, no access, went to the front desk to inquire and I was told kind of imperiously: oh but the pin changes every Friday!! A different front desk attendant came over to me 15 minutes later and apologized for not informing me of that at check in. On the other hand I was pleased with the service of the housekeeping attendants who were polite and accomodating when I asked for an extra blanket. August 22, 2013
Rated 5.0 out of 5.0 by Great Experience Very pleased with my stay. Wesley at our front desk was awesome. The rooms were clean. Good amenities. Will definitely be my stay of choice when traveling to NW Arkansas. August 19, 2013
Rated 5.0 out of 5.0 by Overall good We were pleasantly surprised at the quality of the rooms for the reasonable price. August 2, 2013
Rated 3.0 out of 5.0 by Bad Night I had a very restless night. The first item was that I had booked a room with a King Bed and the room I was given was two queen beds, since it was late I did not ask to be moved. But the noise from the cooling unit was terrible, I used ear plugs ( which I carry when traveling) which was barely effective it was enough to allow me to fall to sleep. But each time the unit kicked on it, I would be awakened. When I complained at the front desk the only response was that they were aware of the problem and had been working on it. There was no apology. June 5, 2013
Rated 3.0 out of 5.0 by Nice hotel but... Nice hotel, rooms very clean but A/C system was so loud I had to turn it off to sleep! May 16, 2013
Rated 3.0 out of 5.0 by Noisy ventilation The corner room I was in had a quite noisy blower. It was so bad that eventually I just turned off the heat. The food in the restaurant was so-so. The continental breakfast was mediocre. It was on the level of those I've eaten in Holiday Inn Express hotels. The lobby and grounds were well-maintained. I did not have an opportunity to use the pool or excercise room. May 11, 2013
Rated 5.0 out of 5.0 by Everything All In One Place Very clean, comfortable and accessable. I would recommend this location to anyone visiting the area. April 28, 2013
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