Rated 4.2 out of 5 by 69
Rated 5.0 out of 5.0 by ATX2013 Friendly, helpful staff and spacious rooms
A great place to stay for business or leisure. The room was very nice and quiet. Beds were so comfortable. Staff was exceptionally friendly and helpful. Breakfast is same as any HI Express - not my favorite but some people like it. If I pass through Fayetteville again, I will definitely stay at the North Shiloh Drive HI Express.
December 18, 2013
Rated 5.0 out of 5.0 by Sue3 Excellent service!
I am a Platinum member and know what to expect in the IHG hotels. Our 1st night we were surprised that there was no soap in the bathroom but upon mentioning it to the desk it was immediately taken care of! Everything was exactly as it should be on the second night! We were there because my husband was in the hospital nearby. The staff was great and I especially want to give thanks to the lady preparing the breakfast food. She was superb! All handicapped parking were entirely cleared of ice and snow!
December 16, 2013
Rated 5.0 out of 5.0 by sue72058 THE BEST
this is the very very best hotel I have ever stayed in and I have stayed at quite a few. the beds were more than comfortable they were wonderful. both in size and the mattress was exactly what I needed after traveling. the beds I cannot say enough about. the most important aspect of the hotel besides the comfortability of the beds are the staff. they went the extra mile to make sure I was comfortable. I had been traveling on thanksgiving and I was sick so I stayed at the hotel. the staff will make or break a hotel for me and they were most accommodating... good job
December 2, 2013
Rated 5.0 out of 5.0 by Stormy1210 Comfortable Room and Cont. Breakfast
The room was really nice, comfortable and a nice Continental Breakfast. Everyone was friendly and helpful with questions.
November 25, 2013
Rated 4.0 out of 5.0 by ARTraveler Nice hotel.
This appears to be a new hotel. It is nice, the room is large and comfortable. The breakfast is typical with many hotels these days. Good coffee. Close to the Interstate. Recommend. Front desk staff could be a bit more helpful with information. Where is the room? What time is breakfast?
November 22, 2013
Rated 5.0 out of 5.0 by Gigito7 Breakfast
This was the best complimentary breakfast I have ever eaten at a hotel. The variety was excellent and the food was constantly replenished by the staff.
November 21, 2013
Rated 5.0 out of 5.0 by MareM Great room and freindly front desk people.
We thought the room was an excellent buy. The two king sized beds were very comfortable. We also enjoyed the complimentary breakfast and the use of the computer to print our return boarding passes. We also enjoyed the friendly front desk people. We definitely would stay there again.
November 20, 2013
Rated 5.0 out of 5.0 by ShariSTL Great stay!
We have stayed here several times and have had great experiences both times. We love having 2 king size beds that are really comfy! The breakfast in the morning is really good, always enjoy those delicious warm cinnamon rolls! Thanks for the hospitality!
October 23, 2013
Rated 5.0 out of 5.0 by Tno1 Great Room!
The room was great! Beds were comfortable and room was very clean! Enjoyed the large room! Will stay there again!
October 22, 2013
Rated 2.0 out of 5.0 by Eta517 Poor service, need to fix phone system
Was a decent room, but phone system kept calling room in the middle of the night. In the morning the girl at the counter said that this was on going issue. Why not fix it? Or tell me when I check in. Or offer money back after that. Won't stay here again.
October 13, 2013
Rated 4.0 out of 5.0 by Hoydye Exceptionally clean room
Very nice hotel. Convenient location. comfortable accommodations.
October 11, 2013
Rated 5.0 out of 5.0 by CHADDY EVERY THING SUPER
EXCLLANT !!! SATISFIED COMPLETELY
SO SHORT ??? I DON'T THINK IT IS !!!
October 10, 2013
Rated 1.0 out of 5.0 by Josh5748 Worst stay in 2 years of on the road travel
I stayed here traveling on business from Nashville and can say it was the worst stay I've had in the last 2 years of constant business travel stays. The room had a nice appearance but the bathroom needs total renovation of function and appearance. No staff answered several calls to the front desk nor was present upon physically going down there.
Breakfast was minimal and appeared portioned of what was available. I was upgraded upon check in to a suite where I found a large two room suite with a tiny bathroom with a nonfunctional toilet and shower head that I had to crouch under to be in the water. The pillows felt outdated and left me restless (and I have no trouble sleeping). I never held a reliable WiFi connection. The tv picture went black and white after ten minutes and never went normal after I tried to reset it.
Not much relaxing with a long drive home to Nashville to boot.
October 6, 2013
Rated 4.0 out of 5.0 by Jody29 no wake up call
We were pleased with the hotel accommodations. However, it was very disappointing that the wake up call we scheduled never occurred. We woke up 1/2 hour late as a result.
October 3, 2013
Rated 5.0 out of 5.0 by Cleito Staff very Friendly
Room was very well organized and very clean staff was very professional and helpful location was excellent Thank you for all your attention Sincerily
September 30, 2013
Rated 5.0 out of 5.0 by Hook57 fantastic
Our stay at the HIE in Fayetteville, Ark. was fantastic. We will surely visit there again.
September 24, 2013
Rated 5.0 out of 5.0 by Hollister Excellent stay - Highly recommended!
Matt (the General Mgr) and his staff always make us feel welcome and do whatever they can to make our stay a pleasurable one. The hotel is clean and neat. There were renenovations going on during our stay but they did not disturb us in the least. This is an annual trip for our group. We've been staying at this hotel for the past 5 years. I highly recommend this HIE.
September 11, 2013
Rated 1.0 out of 5.0 by rtgo14 No air conditioning
Came in late from a business meeting with more work to do and found the air conditioner on the blink. I did not report it that evening since it was late and I had to many stacks of work laid out and did not want to pack up and move to another room. When I did tell the desk the next morning there didn't seem to be a lot of concern.
August 26, 2013
Rated 3.0 out of 5.0 by Joellen12 Beds super uncomfortable
I had 2 beds to choose from they both had huge holes in them. These holes were obviously from people sleeping in them but the beds need to be replaced. When I laid in the bed I sank so far in the hole I felt like I was in a coffin !!
August 25, 2013
Rated 5.0 out of 5.0 by Uark2013 Individual
Wonderful location . Accessable
Friendly and helpful professional staff
August 25, 2013
Rated 4.0 out of 5.0 by MiMi58 Good place to stay, but....
Sheets are thin and worn out. Needs to be replaced. Definitely need another elevator in this hotel. It's always packed and you wait forever for the one elevator.
August 24, 2013
Rated 5.0 out of 5.0 by GrandmaSteph I will be back
Visiting family in the area. This room was perfect for the 3 day stay. Great part of town!
August 23, 2013
Rated 5.0 out of 5.0 by Rudyagain Hassle free clean comfortable and quiet
Stay was hassle-free, clean, comfortable, and quiet..... Just exactly what I look for when traveling on business!
August 23, 2013
Rated 5.0 out of 5.0 by Ladyleo19 Great hotel and service
Service and rooms were great and well kept. Food was good as well.
August 22, 2013
Rated 5.0 out of 5.0 by KdgTexas Loved the beds
Our first time here and our whole family loved the beds. They were so comfortable. We also liked how the sink was outside the bathroom so someone could take a shower while someone brushes their teeth or does their hair. The only thing I would suggest for this hotel is to add fruit to their breakfast. I really wanted a bananna or some grapes with my peanut butter toast. I highly recommend this hotel.
August 22, 2013
Rated 4.0 out of 5.0 by Nonna4 Great stay
The staff at Holiday Inn Express, Univ of Ark. area, were great. We were welcomed with warm smiles and utmost professionalism. Would stay at this Inn again.
August 16, 2013
Rated 4.0 out of 5.0 by Grandyann Very comfortable beds and good service but is needing some attention.
The beds were very comfortable however there was no comfortable seating in the room. The air quality was very humid and the bath appeared to be clean but there was a very unpleasant urine odor in the room. We have used the hotel before and our overall experience has been good. This particular room needed some attention.
August 15, 2013
Rated 1.0 out of 5.0 by MChap Disappointed
I choose to stay at Holiday Inn Express because of the consistent level of quality and value. This location was the worst I've ever seen and badly in need of an update. The room and especially the bathroom was dingy and dated.
August 14, 2013
Rated 5.0 out of 5.0 by greencar overall experience was a "A"
All staff are always helpful and courteous. Breakfast is a plus.
July 29, 2013
Rated 5.0 out of 5.0 by ram52 Comfortable bed, large breakfast area, very quite and great service
The check in was smooth and fast. Lobby and front of hotel was very clean. Quiet hallways, clean and wide. Room was very large, two beds and large eating area in this room. Great value and very quite all night. Smelled clean and natural - no cover-up smells or odors. Overall a very nice, restful stay with plenty of space in the room, hallways, lobby and breakfast area for morning continental breakfast.
July 22, 2013