Rated 4.5 out of 5 by 134
Rated 5.0 out of 5.0 by 369hawkfan Comfort
Nice location, quiet room and comfortable beds. That's all I need.
February 28, 2015
Rated 5.0 out of 5.0 by WPS! Overall Great Experience
Although Pinnacle Hills is 20 minutes away from my final destination I love to stay there because I know I am going to be staying in a spacious and clean hotel with excellent customer service.
February 26, 2015
Rated 2.0 out of 5.0 by TTraveler23 Broken but Fixable
When we walked in the lobby there were food crumbs all over the floor. Out the back on the patio there were coffee cups all over the tables and full ash trays that didn't get cleaned up the whole time we were there. The hotel overall outside the rooms was very dirty.
The people working in the restaurant/bar didn't speak english well enough to be able to tell us if there was an ATM in the building. They also couldn't understand our drink orders. The restaurant/bar was completely empty all night and I assume that was why. The staff as a whole were all very short, and unaccommodating.
Of all the Holiday Inn's we've stayed at, this was the absolute worst, hands down. We've stay at Holiday Inn's all over the country for work, and other travel. This was actually a weekend getaway type stay for us and it was the first time we had been out just the two of us in 6 years. Very disappointing.
February 24, 2015