English
Paris- Ch. De Gaulle Airport
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1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 33-1-30182200
Hotel Fax: 33-1-30182201
Hotel Fax: 33-1-30182201
Rated 3.9 out of 5 by 31
reviewers.
Rated 5.0 out of 5.0 by Bluzgirl Convenient location; good value; comfortable room
What a great location, and easy to get to with the free "black bus" airport hotel shuttle. Beds are very comfortable and the hotel is quite clean. A friendly staff mans the restaurant and front desk of this very accommodating airport hotel. A small "village" for last minute shopping or dining is a short walk away. I've stayed here more than five times in the past few years and I've never been disappointed.
April 6, 2013
Rated 3.0 out of 5.0 by Sunflower10 Nice room, excellent desk staff, very poor restaurant
Room and desk service was fine. Desk manager very thorough and helpful. Restaurant food quality was very poor, meat ordered medium well, served after an hour and very rare, sent back. Wait staff seem overwhelmed and generally were not caring about service quality or timeliness. Most travelers don't have high expectations for food service in hotels close to the airport, but this was sub par and unfortunately really brings this overall rating down.
April 3, 2013
Rated 3.0 out of 5.0 by Rugby2013 Typical airport venue.
Poor "room service" element for this type of local.
March 23, 2013
Rated 4.0 out of 5.0 by chris1974 comfortable bed and clean room
good location at airport with access to Villepinte fairgrounds.
March 5, 2013
Rated 4.0 out of 5.0 by dkluver Shuttle Service to CDG
Everything excellent... except your shuttle service. Not reliable, late pick up time and, overall, a very rude woman driver... Sadly.
February 24, 2013
Rated 5.0 out of 5.0 by Denver1996 Great Service, Very Friendly
This is the first time I've elected to stay by the airport the night prior to departing Paris. Based on my experience during my stay here, I will do it from now on - at this hotel. I wish you could uproot this hotel and place it in the middle of Paris - I'd stay every time !
The check-in experience with Sadat was flawless. Very warm & welcoming. Greeted me recognizing my PriorityPlus status and offered me an upgrade without having to ask. Thank you Sadat !
Tafifiri (sp?# waited on me at the bar and then later in the restaurant for an early dinner. Very warm and friendly. Great service without hovering. Thank you Tafifiri !
Room was nice size #for Paris), very clean and everything I needed. Bed was comfortable.
As to the Black Bus Shuttle, it was 6 minutes late. Not under the hotel's control. Plan a few extra minutes in and don't wait till the last minute to head to the airport and you'll be fine.
February 21, 2013
Rated 2.0 out of 5.0 by Hicham Horrible visit
I was disappointed during my visit to this hotel (even if i'm a big fan of IHG properties). Customer service need to be revised and redefined. I had 2 incidents during my Stay regardless of the price of my stay:
- As a platinum member i was offered a free drink, i was surprised when i went to the bar and the bartender took an empty bottle to fill ith with water from the fountain. I think we deserve more that that.
- I ordered pasta in my room service, the food was delivered cold but more that that, i had a plate with ketchup and Mustard and underneath i found empty/already opened pouches of salt and peper. the person in charge didn't make the effort of giving me a clean plate.
February 18, 2013
Rated 4.0 out of 5.0 Good stay - convienient
Arrived Wed eve - had two ajoining rooms as requested - rooms were very small - but we were there to sleep - so ok.
Had probs with finding the inroom dining menu on the TV - confusing.. front desk seemed to respond v.quickly - and were upstairs in 2 mins to help - thx, wife and I had dinner downstairs - seemed to be shortstaffed - but coped just, enjoyable last meal and wines in france - thx, left v.early the next morning to catch flight.. thx IHG / HI
January 15, 2013
Rated 4.0 out of 5.0 by Bill92040 Nice nights sleep
The bed was very comfortable and the room was nicely designed. Breakfast was expensive, but did offer a decent selection on a buffet style setup. The entire hotel staff was very friendly and helpful. Excellent location for the night before a flight.
They do need to work with the Black Bus company on scheduling. I know they say every 20-25 minutes, but I waited at the Airport for 40 minutes and the 2 times I took the Black Bus from the front of the hotel it showed up 10-15 minutes after the scheduled time shown in the lobby. So be aware that the printed schedule doesn't match the actual Black Bus timing, at least during my visit.
January 9, 2013
Rated 4.0 out of 5.0 by Vladimir69 Great place to relax
After travelling around France for 3 weeks, it was a perfect place to get rested. The staff were great, friendly and English speaking. Rooms were clean and the food is decent. Prices are fair. Only thing they should improve on is the frequency of the black bus during the weekends.
January 6, 2013
Rated 4.0 out of 5.0 by redbox Average to Good
Arriving at CDG in the evening and waiting over 30 minutes in t the cold for the Holiday Inn shuttle, then receiving no help from the driver with our luggage...I was not too pleased. However, Justine at the front desk did a lot to improve my mood. She was very pleasant, got us two very nice rooms, gave us two drink coupons (Platinum Ambassador), and gave me restaurant recommendations in Roissy.
Restaurant manager was also very helpful and attentive, but dinner at the hotel was mediocre at best. Breakfast "buffet" was definitely over-priced at 18 euros for me and my teenage daughter. Next time will just eat at the Air France Lounge. The lady who was the morning shuttle driver was fabulous....got off the bus and helped unload at CDG and retrieve two carts for luggage. Merci.....
January 5, 2013
Rated 2.0 out of 5.0 by Mond Common
Room was too small
need to wait for long time for Shuttle bus (airport ~ hotel)
January 3, 2013
Rated 1.0 out of 5.0 by Aleksey2012 Bad expierance!!!
I have paid in hotel`s restaurant for the dinner by cash, but few days later my credit card was charged for the same amount. To resolve this little confusion, I have contacted the hotel`s management by phone and sent few email, but my problem was completely ignored by management. I didn`t received even the proof of my authorization to charge the credit card.
December 16, 2012
Rated 4.0 out of 5.0 by SHAWGEO At the airport
This hotel is very covienient when you need to be close to CDG. I have been staying here for 30+years. The food is good, rooms clean and plenty of hot water.
The rooms are small but not any worse than other hotels in France.
I recently learned that there is a small village with in walking distance and has a few resturaunts and a small park .
December 10, 2012
Rated 2.0 out of 5.0 by PTiger small but comfortable room and a terrible airport shuttle
The hotel is not bad, especially the dining room which served good food at relatively reasonable prices. The staff was excellent. The rooms are small but clean and comfortable. As a platinum I was offered an upgrade to an "executive room". However, it turned out to be exactly the same size and appearance as the regular room. I was given a voucher for a free drink but was not given a complimentary breakfast. However, none of this matters when you have to wait 45 minutes for the airport shuttle and then you can't get on it because it is too crowded. Why in the world does Holiday Inn use the "black bus" rather than having its own shuttle? The "black bus" is a disaster. I would never again stay at any hotel at CDG which depended on the black bus.
December 9, 2012
Rated 5.0 out of 5.0 by InlovewithParis A great place for 1 night between flights
Every time to fly through Paris, we purposely make the itinerary to stay for a night (we just love a dinner in the Latin Quarter) and we always use this Holiday inn. It's a nice mix of French character and American service. Always clean and looking like new. There is no way to miss your flight (due to traffic in the morning) and it's close to the downtown. We normally take the train (30-40 minutes) on the way to Paris and come back in the evening with a taxi (15 min). Nice bar, too.
December 2, 2012
Rated 4.0 out of 5.0 by ALAINTHEV HI ROISSY
Good hotel but very expensive for ofter very short stays.
I received an upgraded room with my Platinum PCR card and the romm is small but very well equiped, very clean, quiet and soft drinks free.
I always try to stay in this hotel when prices are better than in all other hotels and sometines it is not like that !
November 29, 2012
Rated 5.0 out of 5.0 by BigDingo Short business trip to CDG
Short business trip to CDG, stayed one night.
Room was very comfortable, clean and quiet.
Work desk and office chair allows one to get some work done easily with laptop & portable scanner/printer.
Bathroom was clean and nicely equipped as well.
Bed and pillows are very comfortable, slept very well.
Village in walking distance has restaurants, bars, a grocery store and a pharmacy if needed.
I used the hotel bus, Black Bus, from the terminal. very convenient and drops you off at the front door. Pick it up on the upper level, above the train station, between 2D and 2F.
Suggest taking the bus to the terminal, depart the hotel 3 hours before your flight time due to long lines at check-in and security. CDG is a large airport and it may take you 15-20 minutes to get to your check in area after getting off the bus. Another 15 minutes after security to get to the gate depending on which terminal you are flying out of, 2L and 2M especially.
November 27, 2012
Rated 4.0 out of 5.0 by tbelfel Average quality for the price
Small room but comfortable and clean. Lack of free business computer/access to internet.
November 10, 2012
Rated 5.0 out of 5.0 by TimG Good for a normal hotel, excellent for an airport hotel
Hotel was clean and tidy, the executive room as especially good. get there from the airport via the 'BLACKBUS' which seems to come along every half an hour from the airport.
The only negative I could find was that the cooked breakfast was not the best, particularly the bacon which was far too streaky and fatty.
Would not hesitate to recommend,
November 1, 2012
Rated 5.0 out of 5.0 by Heidi13 Comfortable bed and friendly staff
Close to CDG Paris airport, free shuttle, free WiFi; clean, comfortable room, friendly, knowledgeable staff, excellent price.
October 22, 2012
Rated 5.0 out of 5.0 by PM2012 Airport Charles de Gualle, Paris Fr
Exceptional stay at this Holiday Inn including dining room and food.
October 15, 2012
Rated 5.0 out of 5.0 by Taz11 Nice clean room and excellent service
No complaints with the room, food or service. I wish it co0uld have been possible for 4 people to stay in 1 room idstead of getting 2 rooms.
October 14, 2012
