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Rated 4.3 out of 5 by 639 reviewers.
Rated 4.0 out of 5.0 by overall stay Good value for the money. Rooms are very generous size, Cleaning service was not the best. Our room had no cleaning on Sunday, other days just very minimal. Restaurant service excellent , especially at breakfast. Friendly, fast, outstanding! The pool area is beautiful, relaxing with all the palm trees, and greenery. Only problem the pool is closed at night when there is a wedding in the ballrooms. The transportation service to the airport and to the conference center, and back, very outstanding. July 23, 2015
Rated 4.0 out of 5.0 by Good hotel for the price Stayed here for the Tony Robbins UPW. The room was nice. The hotel has a very unique motif. It had an indoor basketball court. July 22, 2015
Rated 4.0 out of 5.0 by Decent hotel, comfy beds but could use updating Overall satisfied with stay. Room was difficult to find. There was another person searching for her room at the same time just down from me. Room was stuffy and humid but cooled down pretty quickly. Bed was very comfy (meaning soft). Vent in bathroom was quite loud. Pool area was very tropical and a great surprise. Unfortunately I didn't have a swim suit with or time to use the pool. Room service was very fast; breakfast was alright--bacon was extremely crisp and dark. Minutes from mall and restaurants but not much within walking distance. Would stay again if in area and had free time to relax in the pool area. July 21, 2015
Rated 2.0 out of 5.0 by stay at rolling mdws schumburg area 2/5 star............................................................................................................................. July 21, 2015
Rated 5.0 out of 5.0 by Great value One of the best Holiday Inn hotels that I have stayed at. July 21, 2015
Rated 5.0 out of 5.0 by comfortable bed and room, great breakfast and service This property makes me feel very comfortable, with great service and fantastic breakfast offering with high quality food and great selection July 21, 2015
Rated 4.0 out of 5.0 by A place to stay for families with kids The amenities are unique in this hotel with their tiki bamboo central area with 2 pools 2 jacuzzi's, pool tables, arcade area, and basketball court. They do have a full service restaurant and bar which is convenient if you don't want to leave the hotel. There is other dining close by that is great too. The hotels in the area were fully booked because of conventions so I stayed here. Luckily this hotel was closer to my place of business, but I had to accept a handicap room, with a larger bath area, but bench that was removeable. If the faucet in my room didn't leak, the blinds closed out more of the light coming in early in the morning and the refrigerator didn't initially make too much noise to sleep (before I unplugged it) then everything was fine. Bed was very comfortable and pillows, and the towels were new and soft. Otherwise a very standard room, but good for the price paid. July 20, 2015
Rated 1.0 out of 5.0 by Aweful overall experience Housekeeping was hit or miss and when the room was cleaned no towels were replenished causing us to constantly request towels from the front desk. The toilet constantly was running and the hotel staff interrupted our stay stating the toilet was leaking to the lower lever hotel room and they needed to work on it. The room was half painted and the television did not work upon arrival. In addition the hotel front desk keyed another guest to our hotel room and they entered our room while we were sleeping at midnight. You can only imagine the scare that gave us! Card keys never worked on the doors and we constantly had to get that corrected with the front desk. We booked two rooms with Holiday in during this time frame. Upon check out the front desk would only provide me a receipt for one of the rooms booked and indicated they were reflecting the other room as not occupied. They eventually provided the bill for the two separate reservations we had. First time staying in a Holiday Inn and will never stay in one again! Will not recommend Holiday Inn to anyone! July 19, 2015
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