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Rated 4.4 out of 5 by 396 reviewers.
Rated 4.0 out of 5.0 by Great room location. We stayed two nights with our teens and had a room located right next to the activity area and near the pools. The kids played a lot of basketball with other kids and had a good time. The pool area was pretty and had lots of spots for relaxing; however, I wish the lap pool and excercise room were open to older teens. Our kids would have loved to use them. The room was comforatble but not very dark at night. It was nice that there was lots of parking available and the hotel was really easy to find. March 23, 2013
Rated 5.0 out of 5.0 by extra pillows room was great-clean and neat big screen t.v. awesome bed came with extra pillows March 21, 2013
Rated 2.0 out of 5.0 by Location is good I used this hotel for staying Arlington area. The location is pretty good because near I53/I90. For shooping area, it is very close. But property may be slighlty old March 19, 2013
Rated 5.0 out of 5.0 by Another Great Experience Same qulity expereince as I had the last time. The room was very clean and quiet and having all that you need on site helps so that you can relax. Will stay here no doubt when I need somewhere to stay in Schaumburg the next time. March 16, 2013
Rated 5.0 out of 5.0 by Ideal location with good resturant Specially on a snow day the hotel was busy and the resturant food was good , only thing wasit can improve the service there when it gets that busy by adding extra staff. But overall it was great. March 13, 2013
Rated 5.0 out of 5.0 by Great Stay! Fantastic Staff and Stay! Facility was clean and organized! March 6, 2013
Rated 5.0 out of 5.0 by eCXELLENT GREAT VALUE GOOD SERVICE However this survey asks for too much confidentail info March 5, 2013
Rated 5.0 out of 5.0 by Overall Experience This facility is exceptionally clean and has a very friendly, accomodating staff. The rooms are very quiet and comfortable, the restaurant / lounge is the perfect place to inexpensively wind-down a busy day. The food was VERY good. The facility is a very easy drive to O'Hare, and the overall experience was great. Excellent value - don't hesitate to stay here !!! March 3, 2013
Rated 5.0 out of 5.0 by Very Friendly and Great Service! Stayed here for a short business/pleasure trip with my daughter. Upon check in we were greeted by a friendly, smiling staff. We were recognized as Platinum Members and were provided special amenities which was very nice. The room was good size, clean and the beds were comfortable. My daughter really enjoyed the nice pool area as well as the game room and basketball court. Breakfast buffet was good although we did not try lunch or dinner at the hotel. Definitely would stay again. March 1, 2013
Rated 3.0 out of 5.0 by Pool and Hot Tub Not Working When checking in I specifically asked about the pool and hot tub hours. The front desk clerk told me the hours for that day of the week and showed me on the hotel map where they were located. I went to the pool later that night and there are signs stating "closed for maintenance" on the pool and hot tub. I should have been told this when I checked in since I inquired specifically about the pools. February 28, 2013
Rated 5.0 out of 5.0 by Cool place What a great place for kids and adults alike. The play area is a good time for all. February 27, 2013
Rated 2.0 out of 5.0 by Building is RUN DOWN! The place needs to be repaired and updated. Very run down. Walls are thin, could hear the guests 4 rooms down from us. "Free" in-romm movies didn't work, internet was slow ....... February 27, 2013
Rated 4.0 out of 5.0 by Everything was great except for... I could not close the shower curtian properly so there was water on the bathroom floor. February 27, 2013
Rated 5.0 out of 5.0 by Good Value For Price This hotel is a good value for the price paid in the Chicagoland area. It offers lots of good sports activities and it has good food. February 23, 2013
Rated 5.0 out of 5.0 by GREAT EXPERIENCE This hotel is a must stay the staff is the best you'll never go wrong staying here!!!!!!!!! February 22, 2013
Rated 5.0 out of 5.0 by Cosy Atmosphere and great rooms and beds Loved the in-room coffee setup and mini bar fridge and the great bed. February 22, 2013
Rated 5.0 out of 5.0 by Wonderful Weekend My family stayed at this Holidome for the weekend and LOVED it! The holidome has a beautiful, relaxing decor. The swimming pool was wonderfully warm, the hot tub was delightfully hot, and the exercise room was very clean. We would definitely recommend this hotel, and we will be back as soon as we get a chance. February 20, 2013
Rated 5.0 out of 5.0 by Friendly staff, good fitness areas I was in town for work for 11 nights- rooms were good, wireless internet was good, breakfast buffet was good ...I didn't have an opportunity to try any other meals at the hotel... pool and fitness areas were interestingly themed! I tried this particular HI because it indicated it had an indoor swimming pool AND a lap pool. I used the fitness room several times ...it had a couple treadmills, bikes, dumbells, etc... and found it clean and maintined. Also used the lap pool several times.. short pool but felt great at the end of the day. And of course the jacuzzi and sauna! I would stay here again. February 20, 2013
Rated 5.0 out of 5.0 by Execellent! Great facilities and very friendly staff. Thanks for the breakfast crew for their special help. February 19, 2013
Rated 2.0 out of 5.0 by Poor room condition The only good thing is the deceptively decent lobby area. The rooms and the property itself is old. Whatever the renovation they claim is par below average. The toilet seat are so high that you keep dangling your feet in the air. Finally the rates are high compared to average rooms in 5 star hotels. Will not recommend. February 17, 2013
Rated 5.0 out of 5.0 by This place has it all Place was great. Had a basketball court, pool table, 2 pools and 2 hot tubs. Dont forget the sauna or the 3 HBO channels either. That is enough entertainment for anyone, no matter what you like to do for fun. I always travel alone for work, and this place had more to do than any other hotel I have stayed in ever! Only issue I had was the bar area. I got home at 9:15 one night (Thursday) and the restaurant was closed, could not get any food. Went to cash in my "free", complimentary drink and could not get any service from the bartender. Gave my free drink to someone at the bar. Left and went down the street (McGinn's), where the service was better. Came back later that evening to ask the front desk about staying an extra night (flight delayed due to major snowstorm) , but staff again was not interested in helping or paying attention. Instead she was much more preoccupied with getting hit on by a guy from the bar area. Staff needs to be more concerned with their customers. Only reason this place was not a 5* location February 13, 2013
Rated 5.0 out of 5.0 by Friendly Service and Good Food The overall experience was excellent and I would recommend this hotel to anyone February 13, 2013
Rated 5.0 out of 5.0 by Excellent - 10 out of 10 Always stay here when I travel to the area for work. The staff always greets me with a smile and handles my check-in with speed and ease. After a long day on the road and work, that's something I need. I'll definitely return. February 10, 2013
Rated 5.0 out of 5.0 by I stay here ofton and reccomend this hotel to others I have never experienced anything but excellent service. The rooms are clean and beds are comfortable. February 7, 2013
Rated 5.0 out of 5.0 by Shiva Excellent Service - loved it! The public space (lobby, exercise room etc) had a great ambience; the rooms could do with some improvements though...but overall, great value for money February 6, 2013
Rated 5.0 out of 5.0 by Great staff The staff was great and very accomidating. They informed me that I had been upgraded. Would definitely reccomend February 5, 2013
Rated 5.0 out of 5.0 by Excellent loved it I stay there regularly and its a pleasure every time, staff are the best!! February 5, 2013
Rated 5.0 out of 5.0 by Great Stay It was my first time staying at this property, but it will not be my last. It was a great stay. February 4, 2013
Rated 5.0 out of 5.0 by Hotel has it all! Have never stayed at this hotel and was glad I did. Not only was there exceelent customer service but the facility has all that you would want for adults as well as families. The nice pool, jacuzzi, sauna, gym and another nice feature was the basketball and volleyball court in the hotel. Get to also stay on site and visit the restaurant which has great food and drinks and good time to relax. I will definately stay there again. February 4, 2013
Rated 2.0 out of 5.0 by Super slow check-in, dripping bathroom vent over toilet Check-in was EXTREMELY slow. One CSR at the front desk and he seemed to be slower than molasses on a cold winter day. Once the Mgr of Day came out to assist, we were taken care of rapidly. I'm sorry I don't recall the CSR's name. The room was nice - but had a few issues. We were staying one night, so we chose not to raise them with the staff at that time. Issue 1) Front door latch needs to be lubed - doesn't seem to close unless pulled on. Room 182 2) Sitting on the toilet, I felt water drip - turns out the vent above has a bunch of water in it. Not sure if it's condensation or what, but it needs to be resolved. It was doing this long before we took showers, and interestingly enough, it happens to drip right into the toilet, so unless you see/feel it, you'd never know. Hot tub might have been nice, but the Security guard shooed everyone out at 11PM. Makes no sense - it's indoors, well lit, you have no lifeguards anyway. I could see kicking kids out but adults? The bar food was OK, but service was slow as molasses again. I'm not looking for a 5-star experience at the Holiday Inn, but come on - get us checked in and out QUICK. Get the food QUICK. Do a better job maintaining the property... February 1, 2013
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