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Rated 4.4 out of 5 by 400 reviewers.
Rated 2.0 out of 5.0 by Uncomfortable stay in Holiday INN The room was dirty, walls and ceiling need painted. The AC in my room wouldn't cool down the room. The shower was screaming when water pressure was high. The TV had free movies and when I called to get them turned on they said it takes special remote and they don't have. The workout center and hot tub were nice and well maintained. I would much rather have a comfortable room vs a recreation area. It appears the focus is on the recreation vs the rooms. I had peers stay along with me at the Holiday Inn and all were unhappy with the rooms. I usually don't complain, but this time i had to speak up hoping they will get the message and clean up the rooms. The Holiday Inn has a great deal of potential to be very nice if they put some care into the facility. August 19, 2014
Rated 5.0 out of 5.0 by Helpful Staff Your staff accommodated all of my needs for the week, and were most helpful!! August 19, 2014
Rated 5.0 out of 5.0 by Great Service The service was great and the staff made great recommendations For restaurants August 18, 2014
Rated 4.0 out of 5.0 by Great breakfast The breakfast alone is worth the trip. Overall it was a very nice stay August 18, 2014
Rated 2.0 out of 5.0 by Staff kind, but room smelled awful End room, so nice to be at the end of the hallway where quiet until the housekeeping crew came around starting at 8am and were very loud. Room smelled very musty; like smoke. Comfortable bed and front desk help very nice and helpful. August 18, 2014
Rated 4.0 out of 5.0 by Great location for everything. The location was great for getting to our shopping destinations. The food at the attached restaurant was very good. I wish they were open for lunch though. There isn't an outdoor pool but we could use the one next door at the Holiday Inn Express and we utilized that. The big complaint we have is the bed. It was way too soft and it was impossible to not roll to the middle. It was very hard to sleep. August 17, 2014
Rated 3.0 out of 5.0 by uncomfortable bed Most of the place was liveable but I think if I had to come to the area again, I would try to find someplace else before I check in to your hotel. August 17, 2014
Rated 4.0 out of 5.0 by Large room and clean The room that we had reserved was in a section of the hotel that had a large event happening. During check-in, the hotel staff member was very accommodating and placed us in a different part of the hotel, so that it would not be so noisy and we received a larger room which was a better fit for our family! August 17, 2014
Rated 5.0 out of 5.0 by Indian Wedding was well handle! It was my cousin traditional Indian wedding with over 450 guest. Although for that amount of people it didn't slow down the quality or service of Rolling Mdws. the staff was on point the the hotel stayed clean and welcoming. Would stay here again! August 14, 2014
Rated 5.0 out of 5.0 by Accommodating Staff & Nice Clean Room This is an updated older hotel with all the amenities of a new hotel. When you entered the hotel, the clerks were very friendly and accommodating. The room was clean and cool. I would recommend this hotel. August 13, 2014
Rated 4.0 out of 5.0 by Food Service For a full service restaurant, the menu seemed to not have as much variety of meals as it should. The evening waitress needs trained on how to be a waitress, her experience level is at the "Dennys" type of eating place level. However Roberto is a very professional bar tender and it shows he is very well trained and experienced in his trade. The breakfast was good and had variety but the scrambled eggs were way undercooked each morning. During the evening meal time, the cook did not seem to know how to cook rare verses well done steak. The front desk personnel were very professional at all times. August 11, 2014
Rated 3.0 out of 5.0 by Location Good location off the expressway. The first room we were given, the door didn't lock. So, we had to move our stuff to a different room. We were given 2 breakfast buffet coupons for 4 people. Don't know why they couldn't have given us 4. When we went to breakfast the following morning, we thought maybe a coupon was for each couple, but the waiter argued with us that each coupon is only good for one person. The air conditioner was loud. Rooms need to be updated. Hot tub in the main pool area needed to be cleaned. Old air conditioners and furniture outside the back door, looked very trashy. August 11, 2014
Rated 5.0 out of 5.0 by Great time Had a Great time ! Clean, very roomy, exceptionally friendly stuff we'll be back ! August 9, 2014
Rated 5.0 out of 5.0 by Good workout room If you like to run or lift weights, this hotel has a workout room with 3 very nice treadmills and a full set of dumbells. Also has a couple of nice elipticals. August 8, 2014
Rated 2.0 out of 5.0 by Comfortable bed, clean room, but loud music Room was clean, bed comfortable but we were kept up at night from loud music from a wedding on main floor. Also, we did not get to use the amenities (pool, hot tub, courts) because wedding party had privately rented them. My wife and I were here for a medical conference. Fitness room was great. The front desk staff were not pleasant until the manager showed up and helped check us in. We had been promised breakfast and drink coupons to make up for the lack of amenity usage but somehow they weren't placed in our welcome packet that they had on file. The manager straightened things out for us and was helpful about local restaurants. August 7, 2014
Rated 2.0 out of 5.0 by Toilet, ran all night long needed new flapper installed, AC sounded like it was about to take off, had have bedding changed when I check in had not be Toilet, ran all night long needed new flapper installed, AC sounded like it was about to take off, had have bedding changed when I check in had not been changed August 4, 2014
Rated 2.0 out of 5.0 Will Not stay here AGAIN!!!! Very poor landscaping. Very Old hotel. Bad bathrooms. Broken Items at every turn. Maintenance is non existent. Staff ok at best. Over priced breakfast buffet. Lunch Dinner menu really lame. Food was NOT that good. Bartender was quick. Drinks were Lame. They charge for ice (on the rocks) I would make sure to think twice before staying here. There are lots better Hotels nearby-with the same rates. IHG Holiday Inn should try to start over with new staff. August 4, 2014
Rated 5.0 out of 5.0 by Family Friendly Stay Hotel offered a variety of family friendly entertainment. The use of three pools was helpful for changing weather. Staff were caring and friendly. The breakfast was delicious and offered a variety of food choices. Dinner at the hotel restaurant was not satisfactory; after an hour of waiting we left without our food. August 4, 2014
Rated 2.0 out of 5.0 by poor staff and communication services Staff had problems resolving check in issues and was very unprofessional. July 31, 2014
Rated 3.0 out of 5.0 by Comfortable Bed The bed linens and blankets were on the high class side. Room was nice and comfortable. July 31, 2014
Rated 5.0 out of 5.0 by Service The staff go out of their way to provide service. This hotel has the most accommodating staff of all the hotels in the area. The front desk staff is very polite and helpful. The food in the restaurant is excellent and very reasonably priced. The wait staff is friendly and helpful. I would highly recommend staying here. July 31, 2014
Rated 5.0 out of 5.0 by Great place to hide for a night with the kids After being exiled for a slumber party, booked a rewards night here with my two youngest. 5 and 8. All three of us had an amazing time, the kids were entertained by the 2 pools and 2 hot tubs, along with the full court basket ball, and game room. I was pleasantly surprised with the food and drink at the included bar and restaurant. Great product/price/service all around. We will return. July 30, 2014
Rated 5.0 out of 5.0 by Solid Holiday Inn hotel with everything you come to expect There are two Holiday Inns staying next to each other - Holiday Inn and Holiday Inn Express. This is the Holiday Inn, which is definitely better choice than Express. Very solid hotel with everything that you need. The only thing that is quite common elsewhere but is missing here - is in-room safe. We suddenly lost running water at the end of our stay, but it was the very end, so it did not affect us. Though we were already leaving, we still were offered IHG priority points for the inconvenience. July 30, 2014
Rated 5.0 out of 5.0 by Very comfortable and friendly staff This was a late and last minute stay for me, so I did not have a reservation. Staff was very welcoming and helpful. The washrooms are newly updated and very nice. As I was a short distance from home, I did not have need of food services. Room was very clean, although the hall did smell a bit smokey. My particular room's air unit was not operational, but the evening was comfortable and did not present a problem. I'm sure if it were a problem and I asked, the staff would have been happy to resolve the issue. July 29, 2014
Rated 4.0 out of 5.0 by Great Service I have stayed at this location prior and I continue to stay at this location due to the friendly staff who are always accommodating, especially if an issue arises. July 28, 2014
Rated 5.0 out of 5.0 by Great Experience! We enjoyed our stay and will definitely stay here during our next visit. The hotel is clean and the staff is friendly. July 27, 2014
Rated 5.0 out of 5.0 by Excellent stay-again! I've now stayed in this HI a few times while traveling in the area for business. I've found the staff very helpful and particularly like having both a workout room and a lap pool for exercise. I would stay here again in the future. July 27, 2014
Rated 5.0 out of 5.0 by Great stay We had a great stay thank you to the front desk staff who were amazing July 26, 2014
Rated 5.0 out of 5.0 by Schaumberg Location is great. Staff was wonderful. Room HVAC is load and I usually turn it off at night. I will stay at this site again. Thank you July 26, 2014
Rated 5.0 out of 5.0 by NICE! 100% great! I stayed here while working in Rolling Meadows. My work requires me to travel every other week throughout the year and this hotel is one of the best that I have stayed at. Excellent! July 26, 2014
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