Rated 3.8 out of 5 by 112
Rated 2.0 out of 5.0 by aaab staff are too busy to care about guests
front desk staff seem to be very busy. when guests stood there, they would not bother to greet guests.
July 26, 2014
Rated 5.0 out of 5.0 by fbonfis Once again an excellent stay in Rome!
It has been again an excellent come again at Holiday Inn Rome - Eur Parco Dei Medici.
All begun with the welcome at the Front Desk, despite the late hour in the evening Chiara and Iuri welcomed me, recognized my Elite status and promptly provided the room key that was ready.
They also gave me the free internet access code and asked for any other need.
Flip flops and razor? Promptly delivered in the room!
The room was clean, spacious, comfortable, quiet, the bed and pillow excellent, the air conditioning ok. The slept fine.
I regret I had no time to use the outdoor pool and the fitness.
The dinner, breakfast and lunch was good at the restaurant inside the hotel. I must recognize Mr. Maurizio for the usual professionalism.
It ended with the check out, fast, precise, accurate, with a big smile of Susana who also helped me with a taxi (note that the taxi stop is just outside of the hotel, so low "initial fare").
Just RECOMMEND IT to you all, and COME BACK for me.
My compliments to the General Manager for such a good hotel!
July 25, 2014
Rated 2.0 out of 5.0 by arsole12 Comfortable bed and poor F
Room was great. Clean and comfortable.
Overall operations were average. Food and Beverage operations poor.
July 22, 2014
Rated 4.0 out of 5.0 by me-viper Great place to stay
I have to travel a lot and stayed in quite a few hotels. As for Holiday Inn®
Rome - Eur Parco Dei Medici, this is what I call good service quality. I definitely staying here next time I will be in Rome.
July 21, 2014
Rated 5.0 out of 5.0 by flyboy27 Staff and Service
My only complaint was with the restaurant staff. They were very slow and sometime unattentive. I ate breakfast and dinner every day in the hotel. My complaint was mainly for the dinner service since breakfast was a buffet and self service.
July 21, 2014
Rated 5.0 out of 5.0 Nice room, excellent view, comfortable stay.
Excellent. Enjoyed my stay. I do not like the survey as it is forcing me to write 50 characters minimum.
July 21, 2014
Rated 5.0 out of 5.0 by elvis23 Mi estadía en Parco dei Medici
Excelente ubicación con personal muy amable y capacitado. Muy recomendable
July 17, 2014
Rated 5.0 out of 5.0 by Raj V A choice well made
I am a regular business traveller to Rome and commute weekly, for the last 10 weeks.
I havent had any problems, staff are excellent, great value and best of all close to the railway station and main highway.
Price wise is pitched well.
A worth while choice.
July 15, 2014
Rated 4.0 out of 5.0 by Sunny22 Good place to relax and for business visits
Hotel is Old but still well maintained.
it is good for people who want to relax or are on business visit.
Not convenient for Tourists, as very far away from the city center. The shuttle service of Hotel is not very regular as they have 1 bus for airport and city drop.
July 10, 2014
Rated 2.0 out of 5.0 by Ellesee Unprofessional manager
We were left stranded at the airport with children when the shuttle did not arrive despite several calls and the assurance by the manager that it was on its way. We knew that the long walk to the shuttle bay would leave us close to missing the last shuttle, but calls to the hotel assured us it would wait, or we would have taken a taxi from the arrival area.
When we eventually arrived at the hotel by taxi (at our expense) the manager actually laughed at us. No appologies or offer of compensation for the taxi cost. He laughed, shrugged, and then ran away to an office out of sight.
We chose the hotel in part due to the shuttle service. A mistake.
July 9, 2014
Rated 5.0 out of 5.0 by COACH GRIPPER overall a spectacular stay.
I am a seasoned /frequent international traveller who proudly belongs to the IHG Club.
This particular hotel is, in my opinion, not only well managed but just as well maintained which is somewhat of an exception in the business.
It is now my new favourite in and around this part of the world.
July 9, 2014
Rated 4.0 out of 5.0 by skunneth Holiday Inn at Rome
Comfortable stay. Internet very restrictive. Restaurant little pricy. Overall good experience. Location in a business complex. No stores or good eating place nearby. Also assesibility to any store very restrictive as we would have to use the hotel shuttle to go any where.
July 8, 2014
Rated 2.0 out of 5.0 by Sodafu Comfortable Bed
Overall stay was fair. Didn't like the overpriced breakfast but found out there was a McDonald's down the road and a store if you had a car.. Booked a family room but was given a less average priced room with no refund. More than a business place then a family place. Train station was down the road and was able to pick up the metro station to get to all of the sights. Tickets where sold at the hotel gift shop which made it easy. The only thing family oriented was the pool.
July 8, 2014
Rated 4.0 out of 5.0 从机场进出罗马不错的选择
July 2, 2014
Rated 2.0 out of 5.0 by Frequent_traveler To be avoided
Stay there if you have to (e.g. if your client is just across the street) - otherwise avoid. Staff seems interested in anything but the guest, the hotel urgently needs a re-make and Internet follows the principle "plug and pray".
I won't be back
June 25, 2014
Rated 5.0 out of 5.0 by Joer72 Very nice hotel
Pros: Very very nice staff, nice room, great breakfast.
Cons: about 20 minutes drive from city center.
June 17, 2014
Rated 2.0 out of 5.0 by Thedanimal123 Rome Holiday Inn Review
I had numerous issues with the hotel. The crew was nice especially the room cleaning crews but the television selections in the room were extremely limited and the air conditioning in the room did not work very well at all and with the Mediterranean heat and coupling that with the lack of Television it made the thought of staying in the room at night tough after a day of sightseeing in the heat as well.
June 13, 2014
Rated 3.0 out of 5.0 by goldencerebrum May 31- June 4, 2014
Day staff is friendly. Night staff is stoic. Business center does not print boarding pass. Rooms does not have good sound proofing. I was stuck in the group tour floor and the group was talking and opening/closing doors late at night.
June 13, 2014
Rated 3.0 out of 5.0 by JoaoP It's just ok
Far from the center but good shuttle service. The room is very good and clean . Staff a bit distracted but helpful. Food not good . Swimming pool very nice and relaxing.
Overall a nice stay but need improvements.
June 12, 2014
Rated 4.0 out of 5.0 by connecticutyankee123 restaurant staff
dinner wait staff were terrific, especially the female members
breakfast staff were very good
June 6, 2014
Rated 5.0 out of 5.0 by Bob-H Comfortable hotel and friendly welcome
Friendly and efficient service in a comfortable and relaxed atmosphere.
June 6, 2014
Rated 4.0 out of 5.0 by Ararauna Transport from airport
Hotel offers a free of charge shuttle bus from airport after your landing. I was informed by reservation manager that shuttle bus is leaving in front of terminal 3. Unfortunately the shuttle stations are without any name plates. If you ask for a number of your bus stations, its curious there are no numbers. The only possibility was to monitor coming buses and seeing the green one from your hotel, take a quick step and follow the bus and be wonder if the bus stops near to your or in a distance. Suddenly we found the shuttle is leaving from station located approx. 200m rightside. Its a great opportunity to improve your fittness.
June 1, 2014
Rated 5.0 out of 5.0 by fbonfis Very good hotel in Rome
For my recent trip to Rome I have chosen AGAIN the Holiday Inn Rome - Eur Parco Dei Medici.
It is very well located near the motorway Rome-Fiumicino Airport, and it has a broad free private parking, closed with a bar.
I really appreciated AGAIN the whole property, clean and well managed. The room was spacious, comfortable and quiet.
Absolutely remarkable THE PEOPLE: a very big acknowledgment to the persons at the front desk and to the ones at the restaurant and breakfast (Mr. Antonio).
Now that the swimming pool is open, there is an extra reason to come there.
I definitively RECOMMEND this property and I will come again at my next trip to Rome!
May 30, 2014
Rated 4.0 out of 5.0 by Lesliepm Comfortable room
The bed was very comfortable; however there was some sort of kennel with barking dogs that interupted our sleep during the night.
The bar's appetizers were delicious. The shuttle to the airport was very convenient and the driver was very personable and helpful with our luggage.
All and all a good experience.
May 4, 2014
Rated 3.0 out of 5.0 by BobbyO111 Nice place but no AC on a warm day!
The facility and rooms are very nice. However, the way it is run leaves lots of room for improvement!
We stayed on Easter Sunday, a warm, sunny spring day with temperatures around 23C (74F). Our top floor room was quite warm and stuffy when we arrived - we opened a window (a nice feature!) but it was still warm. Turned on the AC - nothing! Called the manager - "sorry, the system is off because it isn't summer yet - can move you to another room (without AC) but that is it". Not what you would call "customer friendly"!!! We left the window open, opened the hallway door and hoped for the best! Barking of dogs from a nearby kennel made for a sleep challenged experience!
April 24, 2014
Rated 4.0 out of 5.0 by Acpbrownie Nice hotel
All good, 30 euros taxi to town or studio olimpico (I was there for the rugby). Only thing that irked me was the 10 euro room service charge. This made a bottle of water and a plate of pasta 25 euros! Seriously, 10 euros extra to bring the food up? Other than that nice hote, good location, good staff.
March 20, 2014
Rated 1.0 out of 5.0 Beware of your belongings
I missed my food packets, being a vegeterian my only source of food.
On follow-up , first the hotel staff says nothing is found in the room.
After two days of follow-up, they say the food packetes were found but were thrown in garabage as they were infested.
How can a sealed packet of cashew n almonds gets infested in 8 hrs, is still a question to be answered.
March 14, 2014
Rated 3.0 out of 5.0 by JayD Helpful staff and clean rooms
We used this hotel for our overnight stay prior to our cruise.
It was an older hotel, but it was kept up very well. The food was really good and plenty of it.
This is a great place to stay and we'll stay here again!
The only thing I found disturbing was the shuttle was free to the hotel, but you had to pay for the return to the hotel!
February 12, 2014
Rated 5.0 out of 5.0 by fbonfis Optimum location for business in Rome
I stayed at Holiday Inn Rome EUR for one night for business in Rome, and I come again with pleasure in this Holiday Inn.
Great hotel, very well located, comfortable, clean, friendly people.
I have been recognized, as usual, as a Platinum.
I enjoyed a wonderful breakfast and a good dinner, with a valuable quality / cost ratio.
My compliments to the front desk and to the restaurant staff.
I surely will return on my next trip to Rome.
January 27, 2014
Rated 3.0 out of 5.0 by Fun JOE rude staff
The man at the desk was one of the most rude people I have met in a hotel and that is saying a lot as I stay in hotels 100+ nights a year. Just as one example: I asked "is brekfast included in the room rate?" and his answer was "how should I know?"
The rooms were nice. I only stayed one night so I can't comment on the rest of the hotel.
January 26, 2014