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Rated 3.9 out of 5 by 240 reviewers.
Rated 2.0 out of 5.0 Overal disappointed stay. The room and cleanliness was okay. Noise level was loud. We stayed in two adjoining rooms for 3 days and the hotel was accommodating for this. My complaint is with the food service. Very expensive for only mediocre food and the bar service was terrible. We were traveling with two children and I ordered a "shirley temple" and was charged 9 Euros. Really!!! this is only gingerale and grenadine. No alcohol. I was charged the same amount for a Manhattan. You advertise" Kids eat free". Dinner bill was 90 euros . The desk staff handled this and my bill was reduced by 34 euros, but it should have been reduced by 45 euros. Shuttle....No charge from the airport to the hotel but a 4 euro/each charge from the hotel to the airport. I resent being nickeled and dimed. The refridgator in our room did not work either. Overall a disappointing stay for holiday inn. August 1, 2015
Rated 3.0 out of 5.0 by camera comoda e confortevole, colazione da dimenticare tutto sommato l'hotel in generale è discreto, la camera è confortevole (letti ok, cuscini ok, aria condizionata ok, TV ok) a parte il frigo Bar non funzionante con all'interno solo bottigliette d'acqua CALDE (il 28 di luglio è inaccettabile). La connessione WIFI gratuita dopo registrazione è buona ma molto discontinua, per chi deve lavorare non va bene. La colazione è una delle paggiori mai viste, soprattutto considerando gli standard dell'hotel. Buono il servizio sia al bar che alle colazioni che in reception, molta cordialità e gentilezza. August 1, 2015
Rated 2.0 out of 5.0 by Adiquate for next to the airport Hotel needs updating and the woman working at restaurant taking orders needs an attitude check. July 29, 2015
Rated 4.0 out of 5.0 by Reasonable Hotel near Rome Reasonable Hotel and great services. As a tourist it is not too bad. July 28, 2015
Rated 4.0 out of 5.0 by old swiming pool , lobby and bar The swimining pool has broken tiles. Needs to upgrade. - Lobby and bar are very old and need refurbishment. July 24, 2015
Rated 5.0 out of 5.0 by Nicely remodeled Almost new room. Very comfortable. Free parking. We drove to Rome and FCO without problems. July 22, 2015
Rated 2.0 out of 5.0 by Terrible Attitudes The staff was unwelcoming, crabby, and ornery. Long lines at the desk every time I went down there. There was no check in priority for Platinum Elite IHG members. I had to question them about benefits at the hotel for Platinum members and then was not given a drink coupon in my check in materials. The shuttle from the airport does not run in between 11am and 3pm, so it costs $45 by taxi to get there. Asked questions by email and they were concerned a child was going to be in our room without paying extra. Kids are supposed to eat free, as advertised in the hotel, but there all sorts of catches to the deal and you worst yet is you need to order a three course meal for the two adults for the kid to get $7 worth of spaghetti. My son wanted pizza as advertised in the elevators as being served nightly until 10:30pm, but there was no pizza at 6:30pm. The restaurant will not give you tap water, they will only serve $4 bottles of still or sparkling bottles water. No telephone instructions and speed dial buttons were not labeled. Air conditioning in the hotel room was not working well, there was very little airflow from the unit, most of the louvers on the vent were painted closed, and the room was 80 degrees or warmer after all night with the system being turned on full cold. July 22, 2015
Rated 4.0 out of 5.0 by спокойный отдых хороший отель в спокойном районе, комфортные номера, качественные завтраки, квалифицированный персонал. Сам отель немного староват. July 22, 2015
  • 2015-08-03T12:30:13.922-05:00
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  • loc_en_US, sid_ROMDM, prod, sort_default
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