Rated 4.1 out of 5 by 38
Rated 5.0 out of 5.0 by jbaileycfl Clean, comfortable,safe, and a great value.
A courteous and attentive staff operate this clean and safe hotel. The pool was clean and towels are provided poolside. McDonald's is literally a 3 minute walk away, and is very convenient when nothing else is open. There is ample parking for cars for a nominal charge. The room was clean, bathroom functioned perfectly and the showerheads are rain style, so it was a very relaxing experience. No in-room refrigerator was the only minor inconvenience. I recommend and will stay again at this hotel without hesitation.
July 7, 2014
Rated 4.0 out of 5.0 by Blfdpaw Stay
Put in for 4 rooms, but did not receive credit for all 4.
July 3, 2014
Rated 5.0 out of 5.0 by Marshall332 Hotel Staff
Just wanted to say that the reception staff were more than helpful and made our stay more enjoyable, a special thank you to Fabio, Sara and Mariana who all were warm and friendly and showed personal attention towards our honeymoon and especially for sorting out some transportation issues. The hotel was clean and bright and we would certainly recommend this hotel to our friends and colleagues if they choose to visit Rome at any time.
Maria and Alex
May 14, 2014
Rated 3.0 out of 5.0 by Krzstof Great hotel but problems with internet
I was really happy with comfortable room,
also location is not so bad, although is not next to metro station and you have to take a bus or taxi, bur train station is near.
The main problem for me was internet access, computers in the lobby were not free (=not included in the price of the room) but what worse were not working, wifi in the room was given only for 30minutes. Check out was longest I had ever in IHG group.
April 29, 2014
Rated 5.0 out of 5.0 by Florida_Dude Power adaptors not available -- could not charge US laptop/phone
The hotel had a limited number of electrical power adaptors -- could not charge my US laptop/phone. Internet service was down for a couple or more days!!!
Staff were indeed very helpful and extremely attentive!
April 17, 2014
Rated 3.0 out of 5.0 by Helena888 Comfortable room and good restaurant
The hotel is too far away from Rome centre and the transport connection is really bad.
March 20, 2014
Rated 4.0 out of 5.0 by fbonfis Good location for business in Rome
I stayed at Holiday Inn Rome Aurelia for one night for business in Rome.
Good hotel, clean and comfortable.
Easy to reach by car, reachable by bus (public transportation).
I am happy to have been recognized as a Platinum.
I enjoyed a good breakfast and a good dinner, with a valuable quality / cost ratio.
My compliments to the front desk and to the restaurant staff.
I surely will return on my next trip to Rome.
January 27, 2014
Rated 5.0 out of 5.0 Great staff
I ended up at this hotel because my other hotel in Rome was a mess. Everyone at the front desk did their best to tend to my needs during my stay.
The only thing was that my room smelled like cigarette and no one even suggested or offered me a different room upon my notification.
January 8, 2014
Rated 5.0 out of 5.0 by Doclonghorn Good stay, good folks!
Our stay was exceptional, good location, great method to get you downtown in to Rome, overall great experience!
January 3, 2014
Rated 5.0 out of 5.0 by Jheze Staff and Service
Great location, easy access to the city, a shuttle bus to the city for only 5 euros, you can't get a better offer. The staff was exceptional and knowledgeable. They went above and beyond to make sure my stay, was comfortable and convenient. I will stay at this property again, and recommend others do the same.
December 23, 2013
Rated 5.0 out of 5.0 by PsModena EXCELLENT
For the second time in this hotel, I enjoy my stay.
December 19, 2013
Rated 3.0 out of 5.0 by ruslanas798 Lovely hotel, but just for overnight
The hotel itself is nice, but that's it. The beauty of Rome is the main factor that matters. No recognition of the Platinum status at all: no welcome drink or points voucher like it is offered in other European hotels. I had 3 different reservations here and all of them were posted as non qualifying nights by the hotel. Had to contact IHG who quickly (yes, very quickly!) made the adjustments to all 3 reservations making them qualifying stays.
October 31, 2013
Rated 3.0 out of 5.0 by BigJazza77 Too far from City, too many bus parties, paid parking
A pleasant enough property, but with the disadvantages mentioned in the title. There was a bus party of disabled persons in residence during our visit and this made lift service quite difficult at times, given our room on the 4th floor and the tiny size of the lifts in the building. There were several other bus parties also in residence, making us believe that we were the only independent guests in the hotel. On one morning there was no space in the dining room, and the bus parties were not sitting in their reserved seats so we ended up having a poor breakfast experience. When the complicated parking arrangement is taken into account, this was not a great experience. I would not stay here again nor recommend it to other frequent travellers, despite being a nice enough place.
September 24, 2013
Rated 4.0 out of 5.0 by Giancarlo Super value for money
Excellent facility, far from center town but when driving an own car not a problem.
August 20, 2013
Rated 5.0 out of 5.0 by fvem1 Excellent
Excellent Hotel and perfect place to work, rest and recover. Oasis of peace. Excellent catering and warm personnel. The availibility of a user friendly internet access, or an upgrade of the internet network.
July 30, 2013
Rated 5.0 out of 5.0 by fvem1 Pardise in Rome
Excellent service and welcoming services. Charming and excuisite Customer care. Tailored solutions. Just a few minutes from the centre of Rome and Vatican City , situated in the middle of a pinewood resort, Holiday Inn Aurelia ia a real "best" for both leisure and business trips.
July 21, 2013
Rated 4.0 out of 5.0 by AOCH Comfortable bed and wonderfully helpful reception staff
We enjoyed our stay. The staff were all very friendly and extremely helpful.
They have a shuttle bus to take you into the heart of the city , and brings you back again - so that was fantastic for us.
July 20, 2013
Rated 4.0 out of 5.0 by Abdu Trip to Rome
Over all we had a great time and enjoyed our stay. We do however request that other than pork and ham meat products be made available for those who do not eat those.
July 17, 2013
Rated 5.0 out of 5.0 by Modenaps COMFORTABLE AND RELAXING HOTEL
For business trip the hotel is very easily reachable. There is a 24 Hours guarded car parking, the cost is right for Rom.
when I arrive at the hotel after a hard business day's feel like I'm in a osasi of peace. Staff are very friendly and heplfull. Confortable and silent room. I appreciate the and maker in room. I will recommend this hotel for leisure trip to rome. Hotel has a shuttle ar fixed times for City center, the Teatro marcello.
July 12, 2013
Rated 5.0 out of 5.0 by Scooby25 Friendly staff, Comfortable Hotel and Relaxed Atmosphere
Lovely friendly Staff, Comfortable Rooms, Complimentary Room Kettle, Coffee and Teas etc, Lovely Breakfast to start the day, plenty of choice, Hotel offered Taxi to central Rome every day at a reasonable rate. Excellent Stay on outskirts of Rome, easy access from Airports. Only downside not in central Rome, but 30 minutes in Taxi or on local bus route.
June 28, 2013
Rated 5.0 out of 5.0 by Scooby25 Good Hotel
Not very central to Centre of Rome, but Hotel offered Shuttle Service to centre of Rome, which was excellent. Hotel was convenient for Airport and Bus Service. The Breakfast was excellent with loads of choice. Rooms were excellent and had everything needed to make stay comfortable.
June 21, 2013
Rated 4.0 out of 5.0 by somesh58 great confort
if you are in Rome as a tourist without a car it's quite far away from center and transport,but the hotel is nice and the bed one of the best i ever had
June 15, 2013
Rated 4.0 out of 5.0 by DaveandCarol Nice facilities outside of city area.
The staff were great and very helpful. Facilities were good but the location made getting around a bit difficult. Shuttle bus a good idea. A laundry for use of guests would be a useful idea as well due to the isolation of the hotel. Restaurant and bar staff were wonderful.
May 30, 2013
Rated 5.0 out of 5.0 by BT01 Don't Be Put Off By Bad Reviews
After booking the hotel I found quite a few negative reviews, which made me a little apprehensive, but I needn't have worried. This is a big hotel with a large number of guests, and it is inevitable that all will not be satisfied, and those who feel they have a complaint are far more likely to fill out a review than those who were satisfied, which gives a false impression. The hotel is conveniently situated for public transport, and the shuttle is ideal - the driver even making a detour, on request, to drop us off at the Vatican rather than the city centre. All the staff were very pleasant and helpful, the rooms clean and breakfast good value. I would use the hotel again, and recommend it to friends.
May 1, 2013
Rated 5.0 out of 5.0 by farmerjohn professional staff
Hotel Reception Staff Fabio, Daninno and Angelica were outstanding and very helpful!
March 24, 2013
Rated 1.0 out of 5.0 by Galelli Excellent place, poorly managed
We were very very upset for the following:
1. The shuttle service was inconvenient to use
2. They charged us 2 Euro for parking because it took us more than 20 minutes to check in (it took the receptionist 25 minutes!! eventhought they kept telling us its ok and you will not have to pay. Have you ever been charged for checking in?
3. Building is poorly maintained
4. How come I do not get miles fro the first night? No one told me that stay is not eligible for miles!!
5. Nothing for being a gold priority, not even a newspaper?
6. Chaging for the internet is kind of a rip-off
January 13, 2013
Rated 2.0 out of 5.0 by Peter7 run down rooms (although upgraded) and poor service
full of small annoyances:
- Internet did not work (had to call reception to check registration)
- no shampoo in the room (after requesting one, we got bath gel and had to request once more)
- as platinum member, apparently I got upgraded. I can not imagine standard room, if the upgraded one is small, with no bath tub and pretty used
- no bus tickets at the reception
January 10, 2013
Rated 4.0 out of 5.0 by MarieH New Year's Holiday.
Check-in male staff was a bit in hospitable, and put me in the smallest room possible. Plus, one of the dining room waitresses was a bit peculiar too. However, the other staff were absolutely super, Bruno the Bar Manager, Aldo the night concierge and another very glamorous lady on reception, all more than made up for the other two. If there is an attractive price, I will stay there again, as it's not too far from the aiport and bus/metro into the city.
January 8, 2013
Rated 3.0 out of 5.0 by Donna2Cait Nice place but bad location.
Where this hotel was located prevented us from fully enjoying Rome. You are put in a gated situation where you could not go out on foot and enjoy the experience. They did supply a shuttle for a reasonable price but you were limited in the times it was available. To take a taxi you paid right at the start to get you turned around in the right direction, making the ride costly. Did not like how you had to pay daily for wifi and were only able to get it in their crowded lobby with all the other loud customers, definitely no privacy. The food was a bit expensive and the bar ran out of food options. There were no Ice machines or vending machines available.
October 29, 2012
Rated 3.0 out of 5.0 by Diver21 Holiday Inn Aurelia Rome
The rooms are ok. Very comfortable bed and good air condition. Cleaning service very good. TV channels don,t provide what they promise. Fitness room very good and well maintained. Nice outdoor pool. Great parking spots, however it costs extra money and it seems more outsiders versus hotel guests do park there. Nice to have a shuttle service to downtown. 5 Euro charge is ok. Breakfast is good, nice to have fresh orange juice and typical italian food.
October 24, 2012