Rated 4.4 out of 5 by 73
Rated 3.0 out of 5.0 by ckbear It was OK
First let me say the hotel was nice and clean. The staff was very helpful. Our problem was the internet, which went out and the staff could not get it back up and running. They did say the internet in the business center (some desk and computer) right off the lobby was running. I'm just not a person who like to sit in a lobby with my jammies on playing on a computer. So for us this was not a very good stay for us.
October 9, 2013
Rated 5.0 out of 5.0 by LORELL56 GREAT HOTEL
We really enjoy our stay each time at this hotel. Thank you as always and we will be back in a few months to stay again.
September 27, 2013
Rated 5.0 out of 5.0 by laughedtoohard Great property!
This is a great hotel! Very clean! The staff was very helpful. We did the park and fly option. It worked out great! Will do it again!
September 26, 2013
Rated 5.0 out of 5.0 by pankey Thanks
Thanks to the lady at the front desk, her name is Sabreen. She made my and my wife stay a one we will never forget. Any thing I or my wife ask for it was taken car of right away. She deserve some kind of award. I be back soon because of her. thank again
Mr. & Mrs Pankey
September 16, 2013
Rated 5.0 out of 5.0 by PSUFAN1998 Business travel
Hotel feels brand new. Great condition. Rooms are clean and comfortable. Best Hotel Gym i have seen. I always stay at this hotel in Detroit.
The sporting Grill has excellent food and beverage selection and is connected to the hotel.
September 16, 2013
Rated 5.0 out of 5.0 by CCla Last Minute stay due to cancelled flight
I was not looking for a hotel in Detroit but missed my connecting flight and found this hotel late in the evening. The location close to the airport was convenient and the 24 hour shuttle made the transportation decision worry free. The room was nicely decorated, clean, and comfortable. I ate in the grill and found excellent service there as well as the hotel staff. I am planning another trip to Detroit next month and will definitely stay at this hotel again.
September 5, 2013
Rated 4.0 out of 5.0 by Meshe Great Service, just missing a better Internet Service
I had a great overall experience, just missing a better Internet service, it is a little slow for the new needs, like video conference.
September 3, 2013
Rated 5.0 out of 5.0 by Rob4 hotel stay
This was one of the best hotel stay I've had in a long time. When I checked in to the hotal it was fast and easy and friendly. What was the best was the green technology with the rooms and the comfort of the rooms. Thank you for making this one of my best experience!!!!!
September 1, 2013
Rated 3.0 out of 5.0 by pac74 busy weekend stay
Hallway and neighbors to loud until early am. Not enough elevators ---waited and waited for elevator everytime we needed it.Sheets had washed stains on them.
August 26, 2013
Rated 1.0 out of 5.0 Where is the MNG?
Thanks to this specific hotel. I cancelled all my future reservations with Holiday Inn. I can believe how incompetent the manager from this hotel is. No wonder his name is not posted at the lobby area. He does not follow up with his costumers. I spent a week in that place, and asked for the manager several times. i never got to meet this person. Terrible service.
August 25, 2013
Rated 4.0 out of 5.0 by Menomamma2 A weekend away
We stayed at the Holiday Inn Detroit Airport for the weekend of August 16.17.18. We were iin town for a friend's retirement party, which was being held at a legion hall in the vicinity. The rooms were very nice and comfortable, but you had to put your key in to run the lights, I kept forgetting about that and left my husband in the bathroom in the dark! The pool area though small was nice and the water was warm and very chlorinated which is good for health reasons. The pool is open 24hours nice to have that option. Staff was helpful, restaurant is excellentfor food. This was a better price per night than one of the samechain closer to our destination,so no big deal todrive a few extra miles. All good. we would stay again in a heartbeat.
August 21, 2013
Rated 5.0 out of 5.0 by Michelyn My Stay
I love this hotel and will stay here every chance I get- it's clean and modern looking- lobby smells nice- hallways are nicely air conditioned- rooms have good air condition-
August 18, 2013
Rated 5.0 out of 5.0 by Kano Very nice
Very nice, clean,comfortable and nicely decorated. They even had a complementary bottle of water.
August 17, 2013
Rated 5.0 out of 5.0 by drtx would definitely stay again
Loved the glass walk in shower and the room was very clean. definitely would recommend
August 14, 2013
Rated 4.0 out of 5.0 by williaab Nice room, Good Service, and nice Sports Bar
The only bad thing about the stay - was I was used to Holiday Inns having Continental Breakfasts. I just didn't notice Detroit did not have - My fault not yours - but you know expectations.
The Hotel was good - and so was the Sports Bar for both Dinner and Breakfast.
August 12, 2013
Rated 4.0 out of 5.0 by USAHOCKEYGUY GREAT HOTEL - BUT....
Although I was only at the hotel for a few hours, having to get up at 3 am for an early flight, the hotel was excellent. However, in the morning, at 3:30, when I needed to ask directions to the airport, I could not get to the front desk person because there was a local policeman discussing something with him and I did not have the luxury of waiting around. There could have been someone else to help me or at least the cop could have seen that I needed to leave, but he seemed in no hurry to leave, although whatever he was talking about did seem to be of any urgency, but I could be wrong. Anyway, I did get lost going to the airport and being lost at 3:30 in the morning around Detroit, a place with which I am unfamiliar, is a bit uncomfortable. Luckily, I circled around and finally made a few lucky guesses and found the car rental agencies, but if not for those lucky guesses, I might have been riding around until daylight, watching my plane take off without me. I'm the last one to say the police don't have an important job - my son is one - but in cases like that, there should be someone else to help - there was nothing the front desk person could do.
August 12, 2013
Rated 3.0 out of 5.0 by Dbrn60 Ms.
After first night room was not serviced. No housekeeping staff on duty upon return to room about 4:00 p.m. Staff did bring up coffee packs and tp upon request. Not what I expect from a Holiday Inn. However, our reservation was messed-up, all charged to reward nights and should have been points/cash as well as two queens were requested and we were placed in a king room with no queens available. Hard to believe as it was early p.m. when we checked in and the reservation was made a long time ago. Not the service I expect as a long-time Priority Rewards Platinum member.
August 9, 2013
Rated 5.0 out of 5.0 by Usmcjph Great weekend
Took 11 year old son on a weekend baseball trip. Went to Tigers game and hardcore pawn store. What a great day. Hotel is close enough to everything you need to see. Then used as a jumping off point to our next city Cincinnati. Great nights sleep. Nice rooms.
John and Chris
August 8, 2013
Rated 5.0 out of 5.0 by hhs97me Amazing experience
I can't say nothing bad about this hotel. The closest thing to a 5 star Holiday Inn as you can get in my opinion. Loved every bit of it!!!
August 5, 2013
Rated 4.0 out of 5.0 by Rontravels Clean, modern, excellent amenities
Clean, comfortable, and modern. Grand kids enjoyed indoor pool and hot tub. Restaurant was excellent for family dining. Would stay here again when flying out of Detroit airport.
August 1, 2013
Rated 5.0 out of 5.0 by Luckygues Outstanding Service
Great stay would gladly reccomemd to my fellow business associates
July 24, 2013
Rated 5.0 out of 5.0 by Field44 Another great stay
Hotel is excellent with great staff. Clean as always I will be staying there again in the future, thanks for keeping the restaurant open late for those long days.
July 21, 2013
Rated 5.0 out of 5.0 by Field44 Great hotel
recommend staying and will do in the future. The room is clean along with the hotel. The restaurant is good with excellent late hours for those long days at work or travel.
July 21, 2013
Rated 5.0 out of 5.0 by TheBOB Convenience and great service.
Excellent location. The staff was ready and willing to do anything we asked. Selling snacks, answering questions, and even called up car lock out service for us. Whewwww! That saved the vacation. Pool was clean and warm. The Sporting News Grill was decent, but Coury our server put it over the top with her attentiveness, and actual care towards us as a family. I may have gotten this level of service one other time in my life. She let my daughter help set a table. Most servers can't be bothered and they let you know it. She was one in a million and should get a promotion to lead customer service lessons for all around.
July 21, 2013
Rated 5.0 out of 5.0 by SWOMAN Great Job on short notice
I was stranded in Detroit by good old Delta airlines. I called the front desk and got a room. When I checked in the clerk noticed I was retired military and gave me the gov't rate. Great room, great staff and good end to a lousy day!
July 15, 2013
Rated 5.0 out of 5.0 by HomefromHome Vaction from Home
The best stay I've had in a long time at a Hotel. Very clean the photos are excatly what you get beatiful hotel and convence of the resturant down stair makes number one stay in my book. Well use them often.
July 8, 2013
Rated 5.0 out of 5.0 by Ah7828 Good hotel
Stayed many times already in this hotel; friendly staff and the sports bar on side is very good.
rooms are new ,airconditions works very well ; overall a very nice stay
June 28, 2013
Rated 5.0 out of 5.0 by Anbadin Excellent
Excellent...... it could be convenien to have more frequent shuttle to airport.
June 22, 2013
Rated 5.0 out of 5.0 by RugbyChickie Great staff, great rooms, great facility!
This was a great hotel, I stayed for 6 nights! The rooms are clean and well lit, the pool/gym stay open 24 hours, the front desk staff is really friendly and helpful!
The restaurant onsite has really good food, the wait staff and bartenders are very cool and I ended up eating there quite a few times.
The location is super convenient to the airport, but you do not hear planes... very cool!
June 14, 2013
Rated 4.0 out of 5.0 by mandmgriffin Nice Hotel but
NO smoking rooms at all funny when I go out to smoke I swear half the hotel would be outside smoking I would think this should tell you something! Nice hotel however but no free breakfast here which is not so good all I got was a coupon for 5% off my meal! So if free breakfast is important skip this hotel honestly its the first one I have ever stayed at that did not offer free breakfast!
June 8, 2013