Rated 4.5 out of 5 by 127
Rated 4.0 out of 5.0 by Meshe Great Service, just missing a better Internet Service
I had a great overall experience, just missing a better Internet service, it is a little slow for the new needs, like video conference.
September 3, 2013
Rated 5.0 out of 5.0 by Rob4 hotel stay
This was one of the best hotel stay I've had in a long time. When I checked in to the hotal it was fast and easy and friendly. What was the best was the green technology with the rooms and the comfort of the rooms. Thank you for making this one of my best experience!!!!!
September 1, 2013
Rated 3.0 out of 5.0 by pac74 busy weekend stay
Hallway and neighbors to loud until early am. Not enough elevators ---waited and waited for elevator everytime we needed it.Sheets had washed stains on them.
August 26, 2013
Rated 1.0 out of 5.0 Where is the MNG?
Thanks to this specific hotel. I cancelled all my future reservations with Holiday Inn. I can believe how incompetent the manager from this hotel is. No wonder his name is not posted at the lobby area. He does not follow up with his costumers. I spent a week in that place, and asked for the manager several times. i never got to meet this person. Terrible service.
August 25, 2013
Rated 4.0 out of 5.0 by Menomamma2 A weekend away
We stayed at the Holiday Inn Detroit Airport for the weekend of August 16.17.18. We were iin town for a friend's retirement party, which was being held at a legion hall in the vicinity. The rooms were very nice and comfortable, but you had to put your key in to run the lights, I kept forgetting about that and left my husband in the bathroom in the dark! The pool area though small was nice and the water was warm and very chlorinated which is good for health reasons. The pool is open 24hours nice to have that option. Staff was helpful, restaurant is excellentfor food. This was a better price per night than one of the samechain closer to our destination,so no big deal todrive a few extra miles. All good. we would stay again in a heartbeat.
August 21, 2013
Rated 5.0 out of 5.0 by Michelyn My Stay
I love this hotel and will stay here every chance I get- it's clean and modern looking- lobby smells nice- hallways are nicely air conditioned- rooms have good air condition-
August 18, 2013
Rated 5.0 out of 5.0 by Kano Very nice
Very nice, clean,comfortable and nicely decorated. They even had a complementary bottle of water.
August 17, 2013
Rated 5.0 out of 5.0 by drtx would definitely stay again
Loved the glass walk in shower and the room was very clean. definitely would recommend
August 14, 2013
Rated 4.0 out of 5.0 by williaab Nice room, Good Service, and nice Sports Bar
The only bad thing about the stay - was I was used to Holiday Inns having Continental Breakfasts. I just didn't notice Detroit did not have - My fault not yours - but you know expectations.
The Hotel was good - and so was the Sports Bar for both Dinner and Breakfast.
August 12, 2013
Rated 4.0 out of 5.0 by USAHOCKEYGUY GREAT HOTEL - BUT....
Although I was only at the hotel for a few hours, having to get up at 3 am for an early flight, the hotel was excellent. However, in the morning, at 3:30, when I needed to ask directions to the airport, I could not get to the front desk person because there was a local policeman discussing something with him and I did not have the luxury of waiting around. There could have been someone else to help me or at least the cop could have seen that I needed to leave, but he seemed in no hurry to leave, although whatever he was talking about did seem to be of any urgency, but I could be wrong. Anyway, I did get lost going to the airport and being lost at 3:30 in the morning around Detroit, a place with which I am unfamiliar, is a bit uncomfortable. Luckily, I circled around and finally made a few lucky guesses and found the car rental agencies, but if not for those lucky guesses, I might have been riding around until daylight, watching my plane take off without me. I'm the last one to say the police don't have an important job - my son is one - but in cases like that, there should be someone else to help - there was nothing the front desk person could do.
August 12, 2013
Rated 3.0 out of 5.0 by Dbrn60 Ms.
After first night room was not serviced. No housekeeping staff on duty upon return to room about 4:00 p.m. Staff did bring up coffee packs and tp upon request. Not what I expect from a Holiday Inn. However, our reservation was messed-up, all charged to reward nights and should have been points/cash as well as two queens were requested and we were placed in a king room with no queens available. Hard to believe as it was early p.m. when we checked in and the reservation was made a long time ago. Not the service I expect as a long-time Priority Rewards Platinum member.
August 9, 2013
Rated 5.0 out of 5.0 by Usmcjph Great weekend
Took 11 year old son on a weekend baseball trip. Went to Tigers game and hardcore pawn store. What a great day. Hotel is close enough to everything you need to see. Then used as a jumping off point to our next city Cincinnati. Great nights sleep. Nice rooms.
John and Chris
August 8, 2013
Rated 5.0 out of 5.0 by hhs97me Amazing experience
I can't say nothing bad about this hotel. The closest thing to a 5 star Holiday Inn as you can get in my opinion. Loved every bit of it!!!
August 5, 2013
Rated 4.0 out of 5.0 by Rontravels Clean, modern, excellent amenities
Clean, comfortable, and modern. Grand kids enjoyed indoor pool and hot tub. Restaurant was excellent for family dining. Would stay here again when flying out of Detroit airport.
August 1, 2013
Rated 5.0 out of 5.0 by Luckygues Outstanding Service
Great stay would gladly reccomemd to my fellow business associates
July 24, 2013
Rated 5.0 out of 5.0 by Field44 Another great stay
Hotel is excellent with great staff. Clean as always I will be staying there again in the future, thanks for keeping the restaurant open late for those long days.
July 21, 2013
Rated 5.0 out of 5.0 by Field44 Great hotel
recommend staying and will do in the future. The room is clean along with the hotel. The restaurant is good with excellent late hours for those long days at work or travel.
July 21, 2013
Rated 5.0 out of 5.0 by TheBOB Convenience and great service.
Excellent location. The staff was ready and willing to do anything we asked. Selling snacks, answering questions, and even called up car lock out service for us. Whewwww! That saved the vacation. Pool was clean and warm. The Sporting News Grill was decent, but Coury our server put it over the top with her attentiveness, and actual care towards us as a family. I may have gotten this level of service one other time in my life. She let my daughter help set a table. Most servers can't be bothered and they let you know it. She was one in a million and should get a promotion to lead customer service lessons for all around.
July 21, 2013
Rated 5.0 out of 5.0 by SWOMAN Great Job on short notice
I was stranded in Detroit by good old Delta airlines. I called the front desk and got a room. When I checked in the clerk noticed I was retired military and gave me the gov't rate. Great room, great staff and good end to a lousy day!
July 15, 2013
Rated 5.0 out of 5.0 by HomefromHome Vaction from Home
The best stay I've had in a long time at a Hotel. Very clean the photos are excatly what you get beatiful hotel and convence of the resturant down stair makes number one stay in my book. Well use them often.
July 8, 2013
Rated 5.0 out of 5.0 by Ah7828 Good hotel
Stayed many times already in this hotel; friendly staff and the sports bar on side is very good.
rooms are new ,airconditions works very well ; overall a very nice stay
June 28, 2013
Rated 5.0 out of 5.0 by Anbadin Excellent
Excellent...... it could be convenien to have more frequent shuttle to airport.
June 22, 2013
Rated 5.0 out of 5.0 by RugbyChickie Great staff, great rooms, great facility!
This was a great hotel, I stayed for 6 nights! The rooms are clean and well lit, the pool/gym stay open 24 hours, the front desk staff is really friendly and helpful!
The restaurant onsite has really good food, the wait staff and bartenders are very cool and I ended up eating there quite a few times.
The location is super convenient to the airport, but you do not hear planes... very cool!
June 14, 2013
Rated 4.0 out of 5.0 by mandmgriffin Nice Hotel but
NO smoking rooms at all funny when I go out to smoke I swear half the hotel would be outside smoking I would think this should tell you something! Nice hotel however but no free breakfast here which is not so good all I got was a coupon for 5% off my meal! So if free breakfast is important skip this hotel honestly its the first one I have ever stayed at that did not offer free breakfast!
June 8, 2013
Rated 5.0 out of 5.0 by Ricarock Great stay, fabulous food!
We stayed at the Detroit Holiday Inn before flying out the next day. We were welcomed, and instructed on how to return the rental car. Instead of waiting for the shuttle they gave us a card with the number to call for more prompt pickup.
Upon returning to the hotel, we took advantage of their on-site restaurant, which was delicious and plentiful. I had the fajitas which came with two sides: the green salad and roasted veggies in my case. My husband got the ribs and selected the same 2 sides. We had a beer and a glass of wine as well. There was so much food that we hauled a lot of it back and had it for breakfast the next day. (The room has a refrig and microwave).
The shuttle to the airport was prompt the next morning. I highly recommend this hotel, and we'll stay there again when we return to Detroit.
May 24, 2013
Rated 4.0 out of 5.0 by MFTG Clean Comfortable and will return
I must say that we were impressed from the front desk, rooms, pool area and food @ restaraunt.. Sabreen @ the desk was a big help, polite, great personality and always seem to have a smile even if the lobby was full to the doors..
Karra in the restaraunt was very sweet, accurate and kept a smile. Made sure she was on top of things..
This was an awesome stay our friends and family get together was a great turn out and WE WILL RETURN...
Keep up the good work and make sure your employees are awarded with a nice little raise or paid day off.. If it wasn't for them US customers would not be satisfied.. Housekeepers need to be recognized as well since they are the ones keeping the rooms nice and clean..
May 24, 2013
Rated 5.0 out of 5.0 A+ #1 This is how all Holiday Inn hotels should be.
This is one of my Favorite hotels. I like to finish up my week and stay here for the early flight home the next day. I have never had any problem here at all. The rooms are cozy, bed and bedding is great. Rooms and hotel are modern with nice decoration. The staff is well trained and caters to every need. The hotel is directly under the flight path of the airport but I am never bothered by noise from the jets here. Coffee in the lobby is the best I have tasted any where. The Sport News Bar and Grill never disappoints me. Simple menu with a variety of foods that are always perfect. The staff there is always very nice! This hotel should be the standard that all Holiday Inn hotels meet. I am always disappointed when I go to another Holiday Inn that is less in quality and service than this location.
May 22, 2013
Rated 5.0 out of 5.0 by Pib7 Great Stay
Stayed here because it offered a 24 hour airport shuttle. The room was very clean and comfortable and attractive. Very friendly staff. There was NO airplane noise even thought the planes went overhead and we were less than 5 minutes from the airport. The shuttle was exactly on time at 3:30 am. I would recommend staying here.
May 21, 2013
Rated 5.0 out of 5.0 by KC44 Great Hotel
The rooms are very comfortable and the staff was excellent. Food in the restaurant was much better than I expected. I will definately stay here again.
April 16, 2013
Rated 5.0 out of 5.0 by qcgirl2698 Great Location
This was a very nice hotel. After travelling all week in various locations, this was a welcome last stop before heading home.
April 8, 2013