Rated 4.4 out of 5 by 60
Rated 5.0 out of 5.0 by bucketbaby Comfortable bed
This is a great hotel in a nice area. The property has an indoor pool/hottub, fitness center, restaurant/bar and they are always kept clean.
The rooms are spacious with very comfortable beds. The staff here are always friendly and provide great service!
This is the property I choose to stay at anytime I am in the Ann Arbor area.
September 4, 2013
Rated 4.0 out of 5.0 by ellajean Quick trip to Ann Arbor
Only stayed one night. Kim at the front desk was awesome. Very friendly and helpful! Room was just what we needed. Only downside was the shower curtain smelled really musty, which made the bathroom smell and the odor was very strong when taking a shower.
September 2, 2013
Rated 5.0 out of 5.0 by Mikei69 Friendly staff and very clean and smelled good.
We was put here when Sheraton Ann Arbor Hotel walked us so our stay here was free. If we ever travel back to the area we will book here again. Staff was very friendly and helpful and the hall ways and rooms had a very pleasant clean smell to them. Only thing I would say is bring your own pillow unless you like a thick pillow.
August 22, 2013
Rated 5.0 out of 5.0 by Marine927 NC Visitor
Came to Michigan for a BitterSweet Promise, drove 1600 miles to honor my word. Family member died of stage 4 colon cancer and I never was able to say Goodbye.
Staying at the Holiday Inn made my trip enjoyable, the staff had a spirit of excellence and I recommend this facility to any visitor.
Thank You for making a Tough Trip more enjoyable,
August 14, 2013
Rated 4.0 out of 5.0 by Noner Nice Hotel and Great Location
The suites are very roomy, extremely clean and well equipped. Hotel location is great with easy access to I94 and a variety of very good restaurants nearby. Front desk staff was friendly and responsive. Breakfast was very good quality, though they were late with the food the morning of my stay - likely a blip rather than a daily issue.
Highly recommend this facility.
August 12, 2013
Rated 5.0 out of 5.0 by JMommy14 Nice place!
The staff was very kind and welcoming here. Our room was clean and spacious. It was nicely furnished and very comfortable. The hotel was either new or recently renovated. The location was great; close to the Interstate and the U of Michigan campus. We will definitely stay there again if we travel to Ann Arbor again!
August 5, 2013
Rated 4.0 out of 5.0 by Ellie514 Worth it
My stay was pleasant and without problems. The room was comfortable and the service was very good.
June 10, 2013
Rated 5.0 out of 5.0 by Lou13 Top Notch!
As a frequent traveler and Gold Member, certain requirements must be met before I return to a Hotel for repeat stays. This Hotel has met and exceeded my requirements. Mark, the location manager and his entire staff know what customer service is all about. If you desire a safe, clean, quiet and all around great Hotel experience for business or leisure, look no further. Get on board and join the family here at Holiday Inn Boardwalk Dr. in Ann Arbor.
May 12, 2013
Rated 5.0 out of 5.0 by Nancy21 Lodging in Ann Arbor
Great place to stay! The staff is very friendly and considerate.
May 7, 2013
Rated 4.0 out of 5.0 by Joe134 Highly recommended .... No surprises
Modern, clean room & bathroom!
Coffee maker, fridge and microwave.Great staff and clean workout room and pool area.
Will keep coming back.
April 25, 2013
Rated 4.0 out of 5.0 by SDHome From SD to Ann Arbor....
Overall my experience was very good. I gave the "able to relax" on 3 stars because the pool and jacuzzi area was closed for maintenance. This was disappointing because after travelling and returning from work I usually like to soak in the jacuzzi to relax, which I was unable to do. The staff were all very friendly, the hotel was overall very nice and welcoming. I would stay here again if I ever return to the area.
April 22, 2013
Rated 5.0 out of 5.0 by syz92 Fine Staff-Very Comfortable Room
My wife and I choose this Holiday Inn whenever we visit Ann Arbor to see our daughter and grandson. Our last visit was in March of this year and we were again extremely pleased with our stay. Our room was very comfortable and clean. We use the restaurant for breakfast and you could not get better value. The entire staff is extremely friendly and everyone who works here seems to go out of their way to help. This is especially true of the Front Desk staff. We will continue to use this Holiday Inn every time we'll be in Ann Arbor.
April 17, 2013
Rated 5.0 out of 5.0 by NDOEL Customer Service Shined
Found this Holiday Inn on MapQuest at 2 am during a nasty snowstorm when all other area hotels were booked. The night desk clerk was wonderful on the phone and more wonderful in person. Very much like a perfectly placed angel. She approved us for a lte check out- into the afternoon the next day. (not just an hour or too). Thank goodness, as we slept very well and much past the breakfast hour. Once we were up, check out was quick and easy and the storm was over.
March 24, 2013
Rated 5.0 out of 5.0 by StefB Everything we needed at a reasonable price
We were in the area to tour the University of Michigan with our son. The King Executive room was perfect. He had the Living Room sofa bed (which he said was comfortable) and his own TV and we had the bedroom all to ourselves. The room was very spacious as was the bathroom. Everything was very clean and the staff was very friendly and helpful. Very easy to find the hotel from the airport and just a few miles from the University.
March 21, 2013
Rated 1.0 out of 5.0 by UnhappyPlatMember Great hotel ruined by Terrible Desk Staff
I am a platinum member, and have stayed at this hotel several times. My stay is always ruined by the desk staff. One time, we were looking for a luggage cart, and the desk woman told us to go find it for ourselves ... on every floor ... and outside, which we had already done. We told her that, and she said "it's not my problem." Another time, I was unceremoniously told when I called about checking in early that they would not even discuss it with me ... not their problem ... they don't have to help me until check in time. I am fed up. Obviously, the manager of this property, whom I reported all this to before, does not want to confront bad behavior among some of his desk staff. I will now stay at a Holiday Inn Express about half a mile away. Also new, also nice, but without all the histrionics of the desk staff at this Holiday Inn. Great hotel ruined by terrible desk staff.
March 11, 2013
Rated 5.0 out of 5.0 by rex40 visit
we enjoyed our stgay relaxed athmosphere exellent service and would reccommend it highly
like any organixation the management set the tone of care
we were more than p[leased
February 24, 2013
Rated 1.0 out of 5.0 by Gretchen101 Poor hotel
Our overall stay was very poor. When booking, we were told that there was free breakfast. When we got to the hotel, they said that free breakfast is only for two people per room and everyone else had to pay for breakfast. When we went to the lobby for breakfast in the morning an hour before the closing time, they had already put everything away and said we had to order from the menu which was more expensive. Online it said that there was a shuttle available to go to the University but when we got there they told us there was no shuttle available. The beds were uncomfortable and the heater was making noises all throughout the night. People were sitting outside our room in the hallway drinking and screaming and left the halls trashed. Definitely not worth it.
February 23, 2013
Rated 4.0 out of 5.0 by nonattie Excellent Hotel
a pleasure to stay here. Staff is excellent and service good. Only complaint is that the pillow are a little hard.
February 20, 2013
Rated 5.0 out of 5.0 by terrifict awesome room
Stayed in the whirlpool suite and it was great... just wish the whirlpool was a real jaccuzzi.. it was just a bathtub....the room was huge and very nice... My husband and i like to swim in the morning before we check out, the pool was closed due to some one doing something nasty in it... not sure if it was vomit or poop.. either way yuck... was glad they closed it instead of just cleaning it up quickly and letting the guests swim in nastiness.......As for the hotel staff they were ok not very friendly... We didn't eat in any of the restraunts so we can't say how it was.... I do wish that it was included in the stay.... over all nice place to stay ....
February 16, 2013
Rated 1.0 out of 5.0 by dope pitts
pool was freezing, shower would not, drain,
staff was really not interested, in these issues!!!!!!!!!!!!!!!!!!!
January 10, 2013
Rated 5.0 out of 5.0 by Wonder Chi Psi Fraternity Homecoming
Thanks to Mark and your entire team for making our Homecoming a special time each year.
October 19, 2012
Rated 5.0 out of 5.0 by Jeromie Awesome
I recently started staying at this hotel and it is one of my favorites.
October 8, 2012