Rated 3.7 out of 5 by 39
Rated 5.0 out of 5.0 by gomom67 Staff was great!
We had several additional requests during our stay and the staff day and night were always helpful with a smile. thanks
July 8, 2014
Rated 4.0 out of 5.0 by Shaky500 handy for JFKWe sta
We stayed at the hotel to get a night's rest after a flight from London before continuing on our journey. It was ideal for this purpose as the room was comfortable, quiet and, with the curtains pulled, dark. But our experience would have been highly enjoyable instead of just perfectly OK if the dinner and breakfast had been good instead of mediocre.
July 7, 2014
Rated 3.0 out of 5.0 by 72Brenda Room too small - Food great!
The entire staff was friendly and very helpful. The room was extremely small for two people. The restaurant was wonderful and the food delicious. Staff was like good family members - very pleasant. Due to the room size we would not stay at this hotel again - especially at the price!!
July 7, 2014
Rated 5.0 out of 5.0 by KB20 Great Service
Very friendly staff, comfortable room. Good variety of food choice.
July 7, 2014
Rated 1.0 out of 5.0 by BARODA POOR MANAGMENT
STAFF AND MANAGMENT NEED TO UNDERSTAND THAT HOTEL IS SERVICE INDUSTRY AND POOR SERVICE IS NOT ACCEPTABLE. ATLEAST NOT FROM HOLIDAYINN.
July 3, 2014
Rated 1.0 out of 5.0 by Alex0621 Tiny rooms and reservation issues.
My wife and I stayed here on the first night of our honeymoon, to catch an early flight out of JFK. When we arrived they asked us to stay in a room with two double beds as opposed to one king which we originally reserved months before. They told me that they had no king bedrooms available, but when I put up a fight they were suddenly able to "Find" one. When we had hauled our bags up to our room, we found our our keys didn't work and we had to go back down to the service desk for new ones. We finally opened the door to the room and it was much smaller than pictured online. the bed filled the whole room and you had to shuffle sideways in order to fit between the foot of the bed and the Tv stand.
early in the morning I hear something at my door, and I wake up to find someone shoving a paper in the door latch. Apparently they think its convenient to loudly shove your receipt under your door early in the morning.
-busy and noisy
July 2, 2014
Rated 1.0 out of 5.0 by Jotajota La peor experiencia
Pesimo servicio de shuttle
larga espera para registro
limpieza del hotel deficiente
respuesta del personal de front desk deja mucho que desear
habiraciones muy estrechas y se puede escuchar a la habitacion de a lado como si no hubiera paredes
el sistema de cable deficiente
en la habitacion que registre quedaba aun un basurero sin limpieza.
July 1, 2014
Rated 4.0 out of 5.0 by Jbs75 Nice new hotel
Nice clean new hotel in the area. Very nice highly recommended
June 29, 2014