Rated 3.9 out of 5 by 52
Rated 4.0 out of 5.0 by BDS329 Near JFK but that is about it
Nice new hotel facility so if you need a place to stay near JFK this is a good place. You can see the planes take off and land which is cool. Even better you do not hear them so your sleep is not disturbed. Rooms are modern with all the high tech stuff you need. Restaurant and bar is convenient and the bartender makes good drinks. We had a problem with the door to our room and the hotel was slow to resolve it but when I explained to the front desk agent she was very quick to apologize, take responsibility for the slow service and offered additional IHG points. She handled it very well.
July 25, 2014
Rated 5.0 out of 5.0 by JRDub Really nice property!
We stayed at this hotel a couple of days before leaving from JFK for vacation. The staff was so helpful and friendly. We ate in the restaurant and enjoyed the food. We really enjoyed the fact that we could catch the hotel van back to the airport and take the subway in to NYC with little trouble. The rooms were nice sized..especially for a hotel room in the NYC area. We will definitely use this hotel again if the need arises.
July 24, 2014
Rated 2.0 out of 5.0 by Amanda630 Everything was great, except for the shuttle service
The shuttle was always late. Everything else was wonderful. The staff, the cleanliness--everything was great. However, I found myself--with my infant--stranded and waiting for the shuttle for over an hour on several occasions. For that reason alone, I would never stay here again.
July 23, 2014