Rated 4.4 out of 5 by 223
Rated 5.0 out of 5.0 by KDMI Outstanding Hotel!
Outstanding hotel! Clean and spacious rooms and clean common areas spaces throughout. Well run with friendly staff. Big bonuses for this hotel are the Harry Carary's Italian Steakhouse restaurant on site (serves breakfast/lunch/dinner# -- with quite honestly the best filet mignon I've ever eaten and the free parking for all guests #almost unheard of in/around O'Hare).
December 13, 2013
Rated 5.0 out of 5.0 by TeesF15 Awesome desk clerks!!
I stay at this HI very often. It is my fav. It has never
let me down in quality! Excellent!!
December 9, 2013
Rated 5.0 out of 5.0 by Dennis2468 Great Stay
This was our second time staying here. The first was when the airline booked us there due to complications with our flight.
That stay was great, we dined in the restaurant after having a light lunch in the bar area. After calling my sister and inviting ther and her husband and son for dinner we had a great dinner. Steaks and award winning wines. WE loved our previous stay so much that when we went to California over the thanksgiving holiday last week and returned to Chicago at almost midnight Sunday, I had already booked a room at the Holiday Inn O'Hare in Rosemont before leaving the next day to Kalamazoo Mi. and pour stay was just as good as the first time. The room was clean and the service was great. When we go to Chicago O'Hare in the future we will be sure to stay here again, if we stay overnight. We will recommend this hotel to everyone, not just for the Restaurant but also for the hotel.
December 5, 2013
Rated 1.0 out of 5.0 by MRB123 No Power for 24 Hours
During my stay from (18NOV - 21NOV) I had no electrical power to the room for almost 24 hours, and was not provided any type of compensation for this inconvenience.
December 2, 2013
Rated 4.0 out of 5.0 by ZedNu Convenient and clean
Stayed here for an event at the Rosemont Convention Center. Short drive to the center even with traffic. Room was a nice, suite in great condition and very reasonably priced. Hated the pillow, but I'm nitpicking. Free parking, which is rare anywhere near Chicago. I will note that if your neighbor has a spirited phone discussion with his other half you may hear it. Would stay here again.
November 26, 2013
Rated 2.0 out of 5.0 by Karlb Review of recent stay
Power was off in my room from 3:30 to 7:30. Unable to work in my room. No adjustment to my bill. I come to Chicago 12 days each year. This has been my preferred place to stay. Staff is friendly.not their fault about power outage which effected multiple floors But food vouchers or reduction in room rate would have been appropriate and garner goodwill
November 26, 2013
Rated 2.0 out of 5.0 by Lesliee Staff outstanding, but facility had problems!
The staff was excellent but the facility was not the best. The electrical was out of service for over 24 hours. The first night was spent in a dark, cold room with no shower, no dinner, and no ability to even wash up.
Even after the electrical problem was fixed the next day, the restaurant was not large enough to accommodate the number of guests the hotel had booked for its meetings. Wait time was two hours for a table.
The brightest spot was the staff: They truly went over and above doing everything they could possibly think of to please each and every guest under very difficult circumstances.
November 25, 2013
Rated 2.0 out of 5.0 by Sarang Electric Power
There was no electric power from around 9 pm on 11/18/13 to 8 am on 11/19/13. No information as to when the power supply will come or no intimation about it. Had a tough time to carry my baggage down the staircase.
November 23, 2013