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Rated 4.4 out of 5 by 448 reviewers.
Rated 3.0 out of 5.0 by ancillary services My husband and I wanted to try the convenience to the airport, so we decided to try it. The staff was excellent, the room was clean, however the a/c continually blew all night and could not be adjusted. The food of Harry Carreys was fair, not rememberable.A complementary coffee bar would have been nice,not have to pay for it. All other hotels offer this! October 20, 2013
Rated 5.0 out of 5.0 by Always the best Great staff, comfortable rooms... One of my favorites October 18, 2013
Rated 4.0 out of 5.0 by Nice Place, Nice People I enjoyed my stay at this hotel The shuttle to the airport was helpful in getting to the L, but it isn't so great if you are on foot. October 18, 2013
Rated 1.0 out of 5.0 by This property needs major overhaul Filthy property, rude staff. This property is in serious need of major renovation. Wall paper coming down, carpet stained lobby dirty. I will avoid this property if at all possible. October 18, 2013
Rated 5.0 out of 5.0 by Good hotel, good choice, near the airport It's a good hotel, has airport shuttle service and is relatively clean with a good breakfast. The french toast was delicious, fruit was fresh and friendly hotel staff members. October 16, 2013
Rated 5.0 out of 5.0 by Excellent Stay I stayed here for a conference at the hotel. The staff was very friendly. The room and hotel was very clean. It was a great stay. October 16, 2013
Rated 4.0 out of 5.0 by Great overnight Wonderful staff, great bed, relaxing overnight stay. October 16, 2013
Rated 5.0 out of 5.0 by Outstanding front desk staff We want you to know what an amazing front desk staff you have at the Holiday Inn Chicago-O'Hare Rosemont. The front desk staff was very helpful with answering our questions and assisting us in finding what we needed. We would like to note and pay our highest compliments to Adrianna and Angel who provided us assistance a number of times during our stay. Also Pedro who provided us transportation during our stay. They made our stay and experience outstanding. We were able to access the Metra very easily from your hotel, which took us directly to Union Station in downtown Chicago for the day. October 14, 2013
Rated 5.0 out of 5.0 by Enjoyable stay We stayed at the Hotel because our son's wedding was in Chicago over the weekend, so we already had smiles on our faces. We were grateful for the free parking, that let us come and go as we pleased. We thought we might be bothered by aircraft noise, being so close to O'Hare, but that was minimal. We were glad to have breakfast at the hotel on two days, at a reasonable rate. October 9, 2013
Rated 5.0 out of 5.0 by Convenient This hotel is very convenient to O'Hare Field. It has all the amenities anyone could ask for. Helpful staff and a Great restaurant on the premises. Hotel is nice and quiet for one located near a busy airport. October 8, 2013
Rated 4.0 out of 5.0 by Good one night stay. Nice hotel for price and location. Room was clean and Gym was spacious. October 2, 2013
Rated 5.0 out of 5.0 by hotel, restaurant, surrounding area The suite was very spacious and comfortable. The staff were friendly and very helpful. The shuttle was a definite plus. Harry Caray's restaurant was delicious!! Our waitress was very attentive and knowledegable about the food and wine. This is a quiet area away from down town that has a lot to do around it. October 1, 2013
Rated 5.0 out of 5.0 by Queen Suite Queen Suite was comfortable & well arranged, room to relax and sitting room to work. No outside noise except a few jets flying low. September 30, 2013
Rated 4.0 out of 5.0 by Nice stay Staff was always courteous and extremely helpful with all requests. September 30, 2013
Rated 5.0 out of 5.0 by Fly/drive The very best value for fly/drive. Shuttle easy to use. Dinner at Harry Carey's was wonderful. Parking is under roof. Quiet room, and the most comfy of beds. September 29, 2013
Rated 4.0 out of 5.0 by Great last minute Great service from staff. Needed to book last minute due to cancelled flight - staff helpful, 2 bedroom unit suited us fabulously. Complimentary shuttle /from/to airport made experience easy. Could do with clearer instruction on where to catch the shuttle from, but we found it with others assistance. September 28, 2013
Rated 4.0 out of 5.0 by Room was great! I would stay again. Looked for a room for the weekend out of the city that was clean and comfortable and found it. Room was very nice. Got robbed in the city but found comfort at the hotel September 25, 2013
Rated 5.0 out of 5.0 by Wonderful! This hotel was the perfect place to stay. Our room was a standard king non smoking and it was very clean. I was impressed. The only downside, We were told over the phone before booking our room that it included free breakfast, but when checking in we were told that we had been misled and our room did not include the free breakfast. The manager apologized for us being misled and gave us the free breakfast to make up for the false information we had been given. They were very apologetic and willing to fix the mistake which was very satisfying. Overall a great hotel! We would definitely come back! September 25, 2013
Rated 4.0 out of 5.0 by Business Meeting & Stay Great accommodation for meeting of 50. Food/ catering was excellent. The room I stayed in was clean. TV was very awkward to operate. Internet was slow. However, I would not think twice about staying here again! Staff was awesome. September 22, 2013
Rated 5.0 out of 5.0 by Everything great While we booked our stay as a site seeing package and confirmed over the phone as well, we did not get that package at check in. At first we were a little disapoined because it seemed like a great deal for the rate that it was. But i do understand it wasnt a good deal for the hotel anymore. I believe the manager I spoke with was Tijuana and she was very appoligetic and friendly! She offered us comped breakfast for each night of our stay and when we returned for the evening she was still there and askedto speak with us. She then offered us a 50 dollar gift card for harry carey! How nice!!! It was perfect because we were planning on ordering room service the next night. :) Everyone at the front desk was very friendley and greeted us as we walked in and out of the hotel as well as all the staff in the hotel we encounrted during our stay. Working at the Holiday Inn Express-Verona, I know how important it is to have a staff that is friendly and helpful all the time. It really helps the guests feel welcomed, appreciated and not uncomfortable bringiing up concerns. Special thanks to Kevin and Tijuana for their help during our stay! I hope we werent too high maintanance! We will be back! September 10, 2013
Rated 5.0 out of 5.0 by Just what we needed Quiet, clean, comfortable, nice staff and economical. Just a quick overnight in Chicago before a long drive home... This property, even though next door to O'Hare was quiet. Could not have asked for more for the dollar. September 10, 2013
Rated 1.0 out of 5.0 by comfortable bed and great breakfast we were really stressed by the time we got to the hotel and the comfortable accomodations helped us relax and made us able to think clearly about what steps to take next in our travel plans. September 8, 2013
Rated 5.0 out of 5.0 by What a deal! When I phoned to extend our stay by one night, the reservation was not only adjusted but we also got a better deal! The rates we paid were the lowest ever, and we never thought rates were awful! Thanks! September 5, 2013
Rated 5.0 out of 5.0 by Great convenience. Super Shuttle service THE SHUTTLE SERVICE TO O'HARE IS AWESOME! THE DRIVERS REALLY GO ABOVE AND BEYOND! August 28, 2013
Rated 3.0 out of 5.0 by Friendly and prompt staff The gentleman at the front desk was very friendly and courteous. I believe his first name was "Sunday." When I was in the lobby, I overheard him assisting other guests and he was the same with everyone. My only issue with the property was the A/C in the room was not working well. I brought it to the staffs attention. Hopefully it was fixed for the next guest. After a day or so, I received an email from the hotel apologizing for the A/C issue and thanked me for bringing it to their attention. I would definitely stay again for work or pleasure. August 28, 2013
Rated 4.0 out of 5.0 by Conveniant and Enjoyable I stayed in a day room. The room was clean and quiet and the breakfast had a good variety of items. August 26, 2013
Rated 5.0 out of 5.0 by pretty darn nice All around very nice! I will definitely stay there again. August 26, 2013
Rated 5.0 out of 5.0 by the room and the staff were excellent. My wife and I couldn't be happier with our stay this past month. We have been guests here for many years and the hotel gets better each time. This past trip we stayed four nights and then left for Missouri and returned three days later and stayed two nights and we felt we never left, The entire staff was most gracious to us and made us feel at home. We especially wish to thank Angela at the front desk. She is very special. August 21, 2013
Rated 5.0 out of 5.0 I recommend it! Very good hotel at a reasonable price! Great service and the staff is attentive and kind. I really enjoyed my stay and recommend it to everyone. Also, it is very easy to commute to downtown. August 20, 2013
Rated 5.0 out of 5.0 by Staff very accommodating A shuttle bus was provided for my daughter's wedding guests staying at the hotel. The drivers were friendly. The front desk staff was very helpful answering questions and providing printed directions for me. August 20, 2013
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