Rated 4.3 out of 5 by 710
Rated 5.0 out of 5.0 by BLP25 Great hotel very comfortable
Would highly reccomend this hotel. Staff is very courteous, rooms are very clean and comfortable. Would stay again!
August 27, 2015
Rated 5.0 out of 5.0 by ktownwaterboy Nice Hotel
The hotel is nice. Convenient to the airport, but quiet as well. The restaurant is nice, but very pricey. I would stay here again if flying out of O'Hare.
August 27, 2015
Rated 5.0 out of 5.0 by Dan1171 Good Food, Great Service
The hotel staff at the Rosemont Holiday Inn were very friendly and attentive. I always felt welcomed and never ran into any issues. The breakfast was a great start to each morning. We had plenty of space in the room. The room was also very clean and comfortable. My only criticism is the fitness center which had little equipment with which to workout, however, I understand hotels have to work around liability issues and can't always have proper fitness centers. Everything else met or exceeded expectations.
August 26, 2015
Rated 3.0 out of 5.0 by no more expectation Hair in the bathroom! Too cold in the room!
First, the AC in the room could not be adjusted. It was extremely cold in the room. I could understand it, but if this happened in any other customer-friendly hotel, the staff would at least ask whether more duvets were needed or not.In this hotel, and you could expect nothing or you could turn off the AC and felt the hot summer.
Second, hair was found on the towel when I used the towel after shower, and it was really long and disgusting. The cleanness was a must avoided problem for any hotel. Also, no staff showed up even after I had reported it to the front office for a long time, and was this the attitude of holiday inn? I doubted it and I did not receive even a simple apologizer.
August 23, 2015
Rated 5.0 out of 5.0 by Tony @AA Holiday Inn
Overall stay was good , need vehicle to get around is only drawback of staying here.
August 22, 2015
Rated 5.0 out of 5.0 by LoveChicago4 Spacious, clean room with super comfortable bed.
Flight out of O'Hare was cancelled. Checked in at 8:00 p.m. and checked out at 3:30 a.m., but the room was great for the short time I was there. Exceeded my expectations.
August 21, 2015
Rated 5.0 out of 5.0 by Sim99 Extremely comfortable bed
We stayed overnight in order to fly out of Chicago early in the morning and park our vehicle for the week. The bed and pillows were extremely comfortable. My daughter wished we could take the mattress and pillows home with us. I'd go back any time!
August 18, 2015
Rated 3.0 out of 5.0 by au7438 Room Service Lacking
Issues with this room:
* Stains on Carpet
*Ironing Board is basically unusable.
*Room Service line was "Busy" all morning. Called the front desk and was disconnected twice, only to be told that I couldn't order a pot of coffee to my room ... I could only do that from Harry Caray's in the evening. Can't get coffee in my room in the morning?
*Harry Caray's food was way over-cooked from how I ordered it. Prime Rib came with no au jus, horseradish sauce, etc.
Decent rate in close proximity to my meeting, but that's about it.
August 18, 2015