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Rated 4.4 out of 5 by 428 reviewers.
Rated 3.0 out of 5.0 by Shuttle driver was rude When we landed we called for shuttle service and was told he would be there in 3min,We continued to wait for 40min and called a total of 4 times.Till he finally showed up,he didn't say anything to us not even a hello, He threw our thing's in the bus and drove like a mad man.When we arrived we thanked him, his response was Yea yea yea,.And walked away.The food was wonderful HIGHLY RECOMMEND it's a bit ecspensive So take lot's of money.There favorite number is $40.,Staff was very nice and couldn't do enough, But when we left we had the same driver ,He again threw my neice's things in the bus I proceeded to ask him to look at our flight info for the gate # and he pushed the paper back at me and said bearlly speaking english I NOT KNOW YOU ASK SOMEONE ELSE I NO FLY UNITED , I insisted he unload the luggage and refused to ride with him.We went to the front desk and complained But I'm sure they just jumped right on it, the room's are nothin fancy Court yard's rooms are nicer. Also no Hot tub or pool. Will not go back April 24, 2013
Rated 5.0 out of 5.0 by Excellent Stay Excellent property located close to our office that provides a good meal, great festive bar and comfortable rooms. Would recommend every time! April 23, 2013
Rated 5.0 out of 5.0 by Pleasant Stay The room was clean and the bed was comfortable. The front desk staff were very friendly. April 23, 2013
Rated 4.0 out of 5.0 by Park, Stay & Ride A great place to stay if you're flying out of O'Hare & need a place to park for the duration of your trip. Parking at O'Hare is super expensive & for less than $150 you park here (for up to 2 weeks), stay in a very comfortable hotel room & have prompt transportation to & from the airport. The hotel is only a couple of minutes from the airport & you couldn't even hear the planes when you were in the hotel, which allowed for a quiet nights sleep. Harry Caray's Italian Steakhouse is right in the hotel & though it's a little on the pricey end, the food & service (& service staff) were excellent! We will definitely stay here again the next time we need a park, stay & ride hotel in Chicago! April 17, 2013
Rated 5.0 out of 5.0 by Nice hotel Very friendly and accomodating staff. Clean hotel. Airport shuttle was there when you needed it. Only issue is the parking ramp stalls are very narrow. We had a really hard time getting into our vehicle when returned from vacation, had to crawl in from the back of van. For people that would have a car not sure how you would have been able to get in. April 15, 2013
Rated 5.0 out of 5.0 by We'll Stay Again and Again... This is about the 8th stay we've had at this Holiday Inn property. We stay here for the reasonable Chicagoland rate with the "park and fly" option when we take a week-long trip. The staff are always helpful and abundant for any of our needs. We've enjoyed dessert and a beer at Harry Caray's for a convenient "night cap". The shuttles have been able to get our group (usually 8 people) to the airport without issue in the early mornings of our trips. I generally don't spend the time with reviews as a one-time stay could be a matter of luck these days. But, this property consistently delivers. Keep up the good work folks! April 13, 2013
Rated 4.0 out of 5.0 by Nicer than expected - very comfortable, clean and efficient I got a non-smoking room. That is the one thing I had negative thoughts about. It was obviously in the past, a SMOKING room, and the wallpaper and drapes still had that old odor of smoke. It was a great day, I opened the window and it helped. STILL.... HOWEVER - in all other respects it was an amazing experience. The staff was super helpful. The Harry Carrey's restaurant was great for Breakfast and I even got a free one because I asked at the front desk. The king room was designed very well, and provided every sort of "bedroom" appeal with a place to work, and microwave and refrigerator! ( not advertised). I was pleased. April 13, 2013
Rated 5.0 out of 5.0 by Great Staff, Great Location, Excellent Room Very friendly and accommodating staff. Rooms cleanliness was very respectible above par. Location was great. Hotel restaurant was excellent. Will stay here again soon! Thank you for helping with a wonderful weekend. April 12, 2013
Rated 4.0 out of 5.0 by Decent place to stay It feels like home, the staff are friendly and helpful. I stay at this hotel about 20 nights per year for past 10 years. The ONLY issue I have is that the fitness center is WAY too warm!!!! Repeat, the ONLY issue. April 10, 2013
Rated 5.0 out of 5.0 by Great park-n-stay for O'Hare airport! This is a great place to park-n-stay. Travel to and from O'Hare airport is very convenient. The parking garage is handy. Also, the food at Harry Carey's is excellent. April 10, 2013
Rated 3.0 out of 5.0 by Room 611 needs some work I have stayed at this hotel on numerous occasions. This time I had room 611, it appeared as if there had been a fight in the room. The lamp shade was broken, the coffee table had chips in it and the room had an overall appearance of being beaten. I have stayed at this property several times. It is close to work and the airport, and the staff is attentive -- but really....the rooms should reflect the business atmosphere of the clientele. It is not a weekend get-a-way with a swimming pool and teens. I hope this just happened to be an over sight and one time circumstance April 9, 2013
Rated 5.0 out of 5.0 by Park N Fly Experience was Great! We booked a park n fly package for 8 days. The staff quickly and cheerfully greeted us. Checked us in and had us park in the covered garage. The room was comfortable and clean. The wi fi was free and worked. Our wake up call was on time. The shuttle only took a few minutes to get to the airport. Would stay again when traveling! April 8, 2013
Rated 5.0 out of 5.0 by Fantastic location and great amenities! We took advantage of a Groupon offer for stay and park while traveling on Spring Break. Our room was much larger than expected, and we appreciated the separate sleeping quarters. Extended, covered parking was also a major plus. Will definitely stay again if flying out of O'Hare! April 7, 2013
Rated 5.0 out of 5.0 by My business stay The rooms where bright, clean and comfortable. It was an especaillay convnient locations near O'Hare. The staff was all very accomidating, Good Job. April 7, 2013
Rated 5.0 out of 5.0 by Park & Fly Stayed here for a park and fly out of Ohare. Nice parking in ramp which was nice. Prompt shuttle service. Would definitely stay here again for a park and fly or on general business. Only issue was ZERO RECOGNITION for beinga priority Club Member April 6, 2013
Rated 5.0 out of 5.0 by Very nice I would not hesitate to stay with again this hotel, Very clean, staff was great, beds super. March 28, 2013
Rated 5.0 out of 5.0 by Great service and accommodations! I was very pleased with the Holiday Inn and Suites Rosemont during our stay in Chicago. We had originally made reservations for a double queen room, but found that we preferred a suite once we arrived. The front desk staff cheerfully changed the reservation when we arrived. The room was clean and well-appointed, as well as quite comfortable (even the sofa bed!). The staff was very friendly and accommodating. I would definitely recommend this hotel to anyone! March 23, 2013
Rated 4.0 out of 5.0 by cameraman82 enjoyed my stay.In Chicago on business. Great location, and everyone was very friendly. March 23, 2013
Rated 5.0 out of 5.0 by Friendly and quiet We did not expect to find a hotel adjacent to the airport that was so quiet! The room was nice and the staff very helpful and friendly. March 20, 2013
Rated 5.0 out of 5.0 by GREAT VALUE. WOULD RECOMMEND TO ANYONE! Purchased this stay through Groupon. Excellent value and a very comfortable experience. If you are looking for a hotel to spend the night for an early morning flight out the next day, this hotel fits the bill. And then to be able to park your car for up to two weeks for free, can't beat it! Thank you. March 19, 2013
Rated 5.0 out of 5.0 by Great Service I want to compliment the front desk on their recognition of my business and the special care each of them gives to me. I want to compliment the Shuttle drivers, all of whom are helpful, courteous, friendly and very good drivers! The housekeeping staff as well are always ready with a hello, and 'do you need aything?' when I se them. Everyone at the hotel has a smile and a hello how are you....Very welcoming! March 18, 2013
Rated 5.0 out of 5.0 by Great Place for park & fly This place is a great place if you plan to park & fly. Easily accessible from the interstate, great parking facility and a short shuttle ride to the airport. Will be using this hotel for any future travel that we will do when flying out of O'Hara. March 16, 2013
Rated 5.0 out of 5.0 by Holiday Inn Rosemont This Hotel is at a great location near ORD. The hotel is great and clean and the staff is super friendly and professional. They have a great restaurant and bar at the property, but there are many great dining choices near by. This Hotel was a great find and I will stay there again soon. March 13, 2013
Rated 5.0 out of 5.0 by Great Experience We always stay at your hotel when we are flying to Hawaii. The Stay, Park and Fly is so convenient. We get there early enough to eat dinner at Harry Caray's, which is delicious. Then we are able to leave our car in an indoor parking garage for the whole 2 weeks we are away. And, the shuttle runs right on time, so there is no problem gettting to and from the airport. We always know that this part of our trip is a no-hassle part. Thank you. March 13, 2013
Rated 5.0 out of 5.0 by Excellent Staff Super staff and shuttle bus drivers.They went out of thier way to take care of us. March 12, 2013
Rated 5.0 out of 5.0 by Excellent Front Desk Staff Kudos to the front desk staff, especially Angel, who were all very cordial to me when I not only arrived early for check-in but then requested a room with a comfy chair and needed help getting my luggage out of my trunk. When I explained to Angel that I recently had back surgery he immediately did everything he could to ensure that I was comfortable and had all the assistance needed. Our room was spacious and nicely furnished. Because of a snow storm we ended up staying an additional night and thanks to Angel we had a lovely room to relax in and spend the day watching the snow pile up outside. Whenever we fly in and out of O'Hare we stay at the Holiday Inn & Suites in Rosemont and highly recommend the property to other travelers. March 11, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Great place to stay especially when flying out in am. Shuttles are great rooms nice and clean and comfortable, and Harry Carey's what more can you ask for. March 8, 2013
Rated 4.0 out of 5.0 great hotel, greart room, great service, questionnable restaurant food This Holiday Inn experience/stay was excellent, that is, except for the price ho-hum restaurant attached. March 7, 2013
Rated 5.0 out of 5.0 by Staff Great attitude. Very helpful and pleasant -- at the desk, in the restuarant, in the hallways. March 5, 2013
Rated 5.0 out of 5.0 by Great Service by Staff who look after my every need All Year Long, Every Department takes care of me as if I am part of their family. Much Appreciated! March 2, 2013
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