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Rated 4.4 out of 5 by 494 reviewers.
Rated 5.0 out of 5.0 by Excellent Staff Super staff and shuttle bus drivers.They went out of thier way to take care of us. March 12, 2013
Rated 5.0 out of 5.0 by Excellent Front Desk Staff Kudos to the front desk staff, especially Angel, who were all very cordial to me when I not only arrived early for check-in but then requested a room with a comfy chair and needed help getting my luggage out of my trunk. When I explained to Angel that I recently had back surgery he immediately did everything he could to ensure that I was comfortable and had all the assistance needed. Our room was spacious and nicely furnished. Because of a snow storm we ended up staying an additional night and thanks to Angel we had a lovely room to relax in and spend the day watching the snow pile up outside. Whenever we fly in and out of O'Hare we stay at the Holiday Inn & Suites in Rosemont and highly recommend the property to other travelers. March 11, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Great place to stay especially when flying out in am. Shuttles are great rooms nice and clean and comfortable, and Harry Carey's what more can you ask for. March 8, 2013
Rated 4.0 out of 5.0 great hotel, greart room, great service, questionnable restaurant food This Holiday Inn experience/stay was excellent, that is, except for the price ho-hum restaurant attached. March 7, 2013
Rated 5.0 out of 5.0 by Staff Great attitude. Very helpful and pleasant -- at the desk, in the restuarant, in the hallways. March 5, 2013
Rated 5.0 out of 5.0 by Great Service by Staff who look after my every need All Year Long, Every Department takes care of me as if I am part of their family. Much Appreciated! March 2, 2013
Rated 5.0 out of 5.0 by All amenities We ALWAYS stay at Holiday Inn at Rosemont Illinois. From the time you check in with staff, 'til the time you go to your room and find it comfortable, 'til the time you go to Harry Carey restaurant ,til the time if you park in the covered garage, til the time you get back from your trip and they say goodbye it is awesome. We've stayed elsewhere and found this to be the best "bang for your buck"!!!! March 1, 2013
Rated 4.0 out of 5.0 by Great service It is the best choice and the great experience stayed in the hotel for us by having a very early flight schedule. I would like to come back again if I need. March 1, 2013
Rated 5.0 out of 5.0 by stayed many times--excellent all times We have stayed at this location many times and have always had excellent service. With the Stay and Park option, the Harry Caray Restaurant (which is absolutely fantastic) and utmost, the staff from the Front Desk to the Shuttle Driver, it can't be beat. Hope to stay there again in the near future. February 26, 2013
Rated 2.0 out of 5.0 by 2nd stay at this hotel where the heater is having issues One of the main reasons that I go to this hotel is how close it is to the airport and for the park and stay option before going on a flight for vacation. We also enjoy Harry Carry's for a meal before our flight the next morning. We also appreciate the friendliness of the staff. That being said, this is the 2nd time that we have stayed at this hotel that the heater in the room has keep us up all night. It went from extremely freezing to extremely hot all night long. I regret not asking to switch rooms, but most of the time I thought i was dreaming about the temperature change. All 4 of us felt extremely tired when we "woke up" in the morning. The next time i need to spend a night before a flight in Chicago, I’m going to spend some extra time to find a new place to stay and maybe drive to Harry Carry's to eat. February 25, 2013
Rated 3.0 out of 5.0 by Comfortable bed and good service, but room was too warm.Had to open window The breakfast service and food was poor. I did not know I could have ordered off the menu. Poor communication from server as to what was included in the buffet. Way too costly for the poor quality of buffet. Food ast the rehersal dinner was good and good service. Shuttle service to and from reception was not communicated to wedding party and guests properly and more trips to and from would have been appreciated. Some or us did not need to stay up until midnight for the first return to the hotel. February 19, 2013
Rated 5.0 out of 5.0 by Great place to stay when flying from O'hare Best place to stay and park when flying from O'hare. We arrived from a long trip from Southeast Asia, found our way to the shuttle stop easily, thanks to great printed instructions from the hotel, walked out the door and the shuttle was waiting. Immediately took us to the hotel where we had a great meal at Harry Carey's. And then we had a great night's sleep before driving home to Wisconsin the next morning. Will always do a Park and Fly here. February 19, 2013
Rated 5.0 out of 5.0 by Terrific Location with a Great Restaurant Terrific Location with a Great Restaurant - Able to check-in quickly and effectively. February 18, 2013
Rated 5.0 out of 5.0 by No worries, park and fly We were able to leave vehicle out of the elements while we gone on our trip. Not having to get up 5 hours earlier and then driving hour and half to airport and finding parking that is outside. would stay again. February 17, 2013
Rated 5.0 out of 5.0 by AlFromCa Everything was perferct ,except for the breakfast, which was set as a fixed pice with kid free at the beginning but then we learned that it has been changed to pay-as-you-order, therefore I won't recomend to have a brakfast in there, but the rest was highly recomended. February 15, 2013
Rated 5.0 out of 5.0 by Great service and great staff. We have been staying here for the past four years when we visit our grandchildren in Park Ridge. We have always looked forward to our stay. This past week was no different. Thank you again for your courteous service and the great staff on hand. Having Harry Caray's at our doorstep for meals is an added pleasure. February 14, 2013
Rated 5.0 out of 5.0 by desk clerk You have a young man that had on a nice suit. we got to hotel late 9pm teusday & he said he use to work in housekeeping b4 front desk, YOU need to give him a raise & let him train your staff he was the niceset clerk we have ever had. He took our luggage to our room, Told us we had a room ( as we got there so late ) with handicapped shower & said one of your nicer rooms & IT was..... HE needs a rase & to do your freindliness training HE made our stay 199 % better & he was awesome I did not get his name BUT he said he was 19 . Please give him an accomadtion for us . Asked if we were taking a vacation & HE CARED>>>>> February 11, 2013
Rated 5.0 out of 5.0 by Good choice before a flight I chose this hotel because of the free parking included with a night's stay, so that I could leave my car their while I flew out of O'Hare. A tremendous value! The front desk staff was helpful and accommodating. The room was comfortable and clean. All around, I was very pleased. February 11, 2013
Rated 5.0 out of 5.0 by Best Staff The staff at this hotel is the best, professional and accommodating. February 8, 2013
Rated 5.0 out of 5.0 by Exceeded my Expectation The staff was great and extended ever courtesy to me to make my stay exceptional. I travel extensively and I no other hotel exceeded their service and room quality February 8, 2013
Rated 5.0 out of 5.0 by recent stay Smoking available, very large suite for the money, very comfortable bedding, free parking which in Rosemont is unheard of. I've stayed here multiple times and will continue to do so. February 5, 2013
Rated 4.0 out of 5.0 by Great for the price very good for the price a good spot for a long stay or day lay over February 5, 2013
Rated 5.0 out of 5.0 by Great Stay and Park option This is a great location for the stay and park option. Great food at Harry Cary's. Beds are comfortable. Shuttle to airport service is fantastic! February 5, 2013
Rated 4.0 out of 5.0 by Comfortable Comfortable, good value and the staff were very accommodating and helpful. January 31, 2013
Rated 5.0 out of 5.0 by Great park and ride deal, restaurant choice limited. This hotel was chosen because of it's park and ride offer. The shuttle was prompt and convenient, althought the location at Ohare is a bit of a walk. The only restaurant choice was limited to Harry Careys which is good but pricey if you have anything but the lunch menu. Good value for the money. Friendly staff with clean rooms. January 30, 2013
Rated 5.0 out of 5.0 by Pillows Pillows were too small and uncomfortable to sleep with. Bathroom needed some maintenance. Leaking bath faucet, grout in tile was missing. January 25, 2013
Rated 5.0 out of 5.0 by close to ohare great staff great rooms great place to stay can leave car in covered parking staff very helpful in everything we needed easy access to airport and all highways plan to stay there next time we fly out of ohare January 23, 2013
Rated 5.0 out of 5.0 by Chicago, IL This hotel was very nice for the money spent. Gave me the feeling I was in an expensive hotel. Staff was effeceint & courteous. January 22, 2013
Rated 4.0 out of 5.0 by convienient, sic great place to stay if your flying out the next day, we kept the option upon return to stay when we returned. We will be back January 22, 2013
Rated 5.0 out of 5.0 by Friendly efficient staff, great hotel. We always stay here for "Park & Fly", clean, friendly, great restaurant, vehicle is in parking garage so no snow to clean off. Wouldn't think of staying anywhere else when flying out of ORD. January 18, 2013
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