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Rated 4.4 out of 5 by 362 reviewers.
Rated 5.0 out of 5.0 by Stay-Park-Fly or Should I say, "Park-Fly-Stay"? Following a long and delayed international flight, it was great to have the shuttle pick us up from the terminal and deliver us to the front desk. We chose to end our trip with the "stay", as we arrived very late (actually very EARLY in the morning), and it was so nice to just shower and collapse into bed after a very quick check-in. The location is soooo close to O'Hare, it was wonderful to not have a long shuttle ride . June 29, 2014
Rated 5.0 out of 5.0 by park sleep & fly near o'hare wonderful experience, so very very convenient for us to stay and to be able to safely leave our vehicle while we vacationed. the hotel itself is beautiful & the staff is great, from front desk to shuttle drivers. we highly recommend this hotel, thanks for everything! June 28, 2014
Rated 5.0 out of 5.0 by Great staff I stayed for two nights. The front desk staff were really helpful and friendly. Bedroom modern and comfortable. I had a room with two queen beds separated by a door, this really suited me as I was travelling with my son. I thought breakfast was good value but quality could have been better. Overall I enjoyed my stay and would recommend this hotel. Great having the shuttle to the airport. June 28, 2014
Rated 4.0 out of 5.0 by 总体还不错 入住体验还不错。缺点是早餐单调,数年不变。 枕头好像质量不佳,而且太小。 大堂服务人员比较自然,不像国内比较做作。但是也谈不上特别热情,这反而让人感到比较容易接受。 隔音实在太差,刚睡着不久就被隔壁极富穿透力的说话声音吵醒,和可以听到手敲击墙的声音。 从机场到旅馆的SHUTTLE BUS等待时间有点长,而且芝加哥机场周围有5个假日酒店,上车前最好问一下。不过驾驶员通常会主动问客人入住哪一个假日酒店。 June 25, 2014
Rated 4.0 out of 5.0 by Very convenient to airport, comfortable bed, great service. The room was spacious, with an upholstered chair and decent size table next to it where I ate my dinner ordered through a very responsive room service. Food came from the in-house restaurant and was excellent. The king size bed was very comfortable and I had my choice from several pillows and different degrees of firmness. The fitness center had two elliptical machines and 4 treadmills. Probably one of the best things is the shuttle service to O'Hare airport which is every 30 minutes during the day and after 4pm every 15 minutes. There is even a monitor int he lobby showing flight schedules for various airlines and a printer where, I presume, one can print one's boarding pass. The room was clean, as was the bathroom. Amenities were minimal: shampoo, conditioner, and two bars of soap, but a sign on the counter advises guests that if they forgot a basic necessity such as a toothbrush or razor that the front desk will supply one free of charge. Overall I was very pleased with my stay and felt I got great value for the money on top of it all. June 24, 2014
Rated 5.0 out of 5.0 by Great Place to stay before a flight I liked the convenience of the overnight parking while I was on my trip. The hotel was in good shape, and Harry Carry's was there, even though we chose to go down the street to Shoeless Joe's. Due to a convention in the area, the hotel was much more expensive than the usual rate. That being said, I would most definitely consider this option in the future over airport parking. Great staff - very helpful and friendly. June 21, 2014
Rated 5.0 out of 5.0 by Great experience Great overall experience at the hotel. Friendly staff, good and clean rooms. June 20, 2014
Rated 5.0 out of 5.0 by Myrtle Beach trip We stay last Saturday night 6/7 and couldn't have been happier. The room was pleasant surprise. The layout fit my family very well. It gave my daughter her own space and extra piracy for my girlfriend and I. I am thankful for the shuttle service. I would have a hard time figuring out parking and the layout of O'Hare. The check in staff was great. He was funny, out going. I feel bad that I cannot remember his name because he needs to praised. He joked around and made everything go smoother. I would have no issues staying here again. June 16, 2014
Rated 5.0 out of 5.0 by An oasis in the storm...but worlds smallest pillows It was a nice surprise and great comfort to arrive at this location in the rain, after a long late night flight. Everything was great except the pillows. the king sized bed had five approximately 18"x18" square pillows that barely formed enough comfortable head rest space for me...thank heaven I didn't have my wife along or there would never have been enough. June 15, 2014
Rated 5.0 out of 5.0 A Great Stay I had a chance to stay at the Chicago - O'Hare location for one night. I was there on a quick business trip and I must say everything was superb about this property. The staff including the shuttle driver and front desk representative were very helpful and kind. The only minor negatives were: (1) No swimming pool (2) The A/C in my room worked fine, but I like my room extremely cold (...hey I'm Canadian!) June 13, 2014
Rated 5.0 out of 5.0 by Visit friends Very good value for the location. We stay at IHG for the most part, where ever we travel. This is certainly one of the best spots for the dollar. June 13, 2014
Rated 5.0 out of 5.0 by Nice stay I had an overnight between flights. The Holiday inn was great from check in to check out. Efficient check in and a quiet, comfortable room. I would be glad to stay again and recommend it. June 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed The staff is always friendly and kind.. Scott the driver is always nice and asking are we going to the right location. The Harry Carrey's has the best food in town. June 12, 2014
Rated 5.0 out of 5.0 by Great hotel, marvelous staff We stayed at this hotel for three nights and were impressed with the exceptional staff and service! The room with two queen beds was perfect for us (traveling with two children aged 8 and 2), spacious, comfortable, clean. The restaurant serves an excellent breakfast (children eat free) and staff do their best to accommodate any special requests. The staff at the reception are friendly, efficient and empowered to make decisions for meeting the needs of guests - it's a delight to watch the team work - plenty of lessons for many of the other hotels in downtown Chicago! June 12, 2014
Rated 4.0 out of 5.0 by Park-Fly-Enjoy Nice facilty with a great restaurant and bar. Close to O'hare and we really appreciate the ability to park our vehicle at the hotel and utilize the shuttle service. Extremely friendly staff and very helpful. June 12, 2014
Rated 4.0 out of 5.0 by Nice and quiet being nesr major airport We spent one night prior to our departure and flight to Dublin. Didn't have any problems or issues with airplane noise, etc. The resturant on location Harry Carey Italian Steakhouse was nice and the food was excellent. June 6, 2014
Rated 4.0 out of 5.0 by chicago l have stayed in this hotel many times and always been satisfied . the front desk staff are courteous and effiecient . The restaurant is very good and this time was especially good . The bar can be a bit boisterous with office workers but this adds to the ambience .. June 6, 2014
Rated 5.0 out of 5.0 by Great service, efficient staff. Great overnight stay. Staff was very knowledgeable, helpful, and friendly. Utilized the park and fly service which was outstanding. Harry Caray's was pricey but worth the cost. Would definitely stay again. June 2, 2014
Rated 5.0 out of 5.0 by Terrific hotel Everything was perfect. Service was friendly and everyone went out of their way to be helpful. Room was quiet and there was a terrific place to eat downstairs. June 2, 2014
Rated 1.0 out of 5.0 by Hotel Shuttle Hotel shuttles to the airport were frequent. Never had to worry about when a shuttle would be leaving for the airport. June 1, 2014
Rated 5.0 out of 5.0 by Priority Club Member I wasn't greeted as a Priority Club member because the reservations weren't in my name. Once I identified myself as a PCM all the usual benefits were made available. June 1, 2014
Rated 5.0 out of 5.0 by Comfortable lodging Hotel and staff great but surrounding roadwork made finding and accessing property very difficult. I think the booking person/agent should have mentioned this at time of reservations. Directions on website not adequate at all. Once there, staff (including housekeeping, maintenance and front desk) was wonderful, accommodating and professional. The room was large, comfy and quiet. Harry Carrey Restaurant was outstanding, as was its staff. Transportation to and from O'Hare was timely and dependable. I used the Park and Fly option and found it safe and convenient. Kudos, Holiday Inn. And thank you. May 31, 2014
Rated 4.0 out of 5.0 by Great staff, but some issues the internet connection was very slow, and when it rains some weird smell came out the A/C system The good thing is that the staff is very good and friendly May 31, 2014
Rated 3.0 out of 5.0 by Basic Service Went for business and wont go back, shuttle service needs to be revamped as well as the hotel and their staff. May 31, 2014
Rated 5.0 out of 5.0 by Great place to stay Excellent hotel and great food at Harry Caray's restaurant May 30, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable bed with soft sheets The room was fantastic! Extremely clean and the mattress and sheets felt like a cloud! Make sure to put the DO NOT DISTURB on the door before you go to sleep, though. We forgot and were awoken by a knock by housekeeping at 7:30 AM! May 27, 2014
Rated 5.0 out of 5.0 by Great place to stay This was a spare of the moment trip we chose this hotel because the person that answered the phone was friendly. We were only going to stay 1 night but we ended up enjoying our stay in this hotel and stayed 2 additional nights. I will be recommending this location to our friends & family and I'm sure we will return again. The staff was great and was always willing to assist. I'm glad you still offer smoking rooms! May 22, 2014
Rated 4.0 out of 5.0 by Good Quality Room First week in May. Room was clean and comfortable. WiFi Internet speed and connections without any problems. Front Desk personnel were courteous and Friendly. May 22, 2014
Rated 1.0 out of 5.0 by Staff was less than Satisfactory Was part of a room block on May 17th-- I reserved my room well in advance & had an email confirmation that we had a KING Executive Suite. Upon check in at 3pm Luis insisted that we did NOT reserve a King we reserved a queen-- I didn't bring a hard copy of the email & my Iphone was dead so I couldn't immediately prove that I had. Tried to put us on a different floor than the rest of our party advised that wasn't acceptable either. Ended up taking the Queen on the floor with the rest of our party & was less than comfortable as we are bigger people. As far as the room- the mirrored doors on the closet were cracked, the door to the bedroom literally hit the end of the bed so you had to have the door shut to move around the bed. A prior guest had set some alarm on the TV that went off @ 5:30 am & scared the beejeezus out of us. It's a good location if you are flying- attending conventions be prepared for A LOT of traffic & this isn't really walking distance to convention ctr. Make sure to bring your confirmation with you!!!! May 21, 2014
Rated 5.0 out of 5.0 by Great hotel for O'Hare Travel This hotel is a great choice when flying from O'Hare with an early morning flight. It's close to the airport with convenient shuttle service. There is a room option for parking your car at the hotel when your trip is less than 2 weeks. Staff is awesome and helpful. Beds are very comfortable. With the major roads around O'Hare under construction this is the easy way to avoid the morning road snarls that plague O'Hare. May 21, 2014
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