Rated 4.4 out of 5 by 223
Rated 5.0 out of 5.0 by Ames Convenient, friendly, quiet
My mom and I flew into ORD from different places for a long weekend of fun. Flights arrived at completely different times- we wanted a room close to ORD for the first and last night's we were in Chicago area to bookend our stay. Spent a few nights downtown.
We chose this HI because it is close to ORD, free shuttle 24 hrs / day, and easy to get to the blue line to head downtown. The rooms we had were great- comfy beds, coffee in room, and quiet. Couldn't hear road / airport noise.
Ate dinner in Harry Carry's- split an entrée (huge servings#, friendly service. We both liked it and would eat there again.
I was surprised that there was room service, although we didn't use it #I typically don't.# There is not a continental breakfast included with the room cost, but you can buy to-go breakfast items & coffee next to the lobby individually. It would be great if coffee were free there. :# I was surprised HC wasn't open for breakfast- they didn't open until 11:30 #?# for lunch on a Sunday. I planned on going for a sit-down breakfast and ended up going to McDonald's nearby instead; it was really the only option for something other than a muffin from the lobby. The in-room menus / hotel info binder should include the hours of HC.
The front desk and shuttle staff were friendly & helpful. We had questions several different times for the FD. When they were obviously busy with other guests we got basic answers #which was just fine#. When the crowd left the FD staff came out from behind the desk to us #we were sitting in the lobby# two separate times. They asked us questions, offered more info and discussed what we were looking for to help us get what we needed. It was an example of great service and paying attention to their guest's.
Housekeeping knocked on our door several times while we were still in the room in the morning. #There wasn't a Do Not Disturb sign to hang outside.# It was kind of annoying that it happened repeatedly #3 x within an hour and a half); I completely understand they are doing their job and they don't want to interrupt us either. Help the guests, to help the staff by providing a DND sign. Every hotel should do this- it isn't just a HI thing.
Overall great stay, we would definitely go here again & recommend to others.
July 27, 2013
Rated 5.0 out of 5.0 by KQQK Comfortable bed and fantastic service
I felt so "at home" during my most recent stays at this very well situated hotel. The front desk staff are all very efficient and friendly and go above and beyond.
July 23, 2013
Rated 5.0 out of 5.0 by JMRock Recommended
Very pleasant stay very friendly and helpful staff would not hesitate to stay at that property again
July 20, 2013
Rated 5.0 out of 5.0 by PeterMPLS Location, Service, and Restaurant
I stay here often, whenever traveling in Chicago suburbs. The front desk staff, especially Adrianna, always remember me by name. The location can't be beat, and with free parking, and train stop next door, really nothing more to ask for. Also, having Harry Carey's Restaurant in the lobby is a BIG bonus, no need for me to drive anywhere looking for dinner. The staff there, especially Frank and Allison, will make you feel right at home.
July 19, 2013
Rated 5.0 out of 5.0 by Austin22 Excellent Hotel
Im a huge Bon Jovi fan and I finally convinced my dad to take me to the show at solider felid! I found this hotel in no time and it was a great stay! We were only here for a night but the service, room, staff, and food was awesome! Want to say thanks for making this trip a special one!
July 18, 2013
Rated 4.0 out of 5.0 by Greg513 Simplicity
Loved the park, stay, and fly package !! Also the flight schedule monitor and boarding ticket printer was very helpful.
July 16, 2013
Rated 5.0 out of 5.0 by Cardsfan11 Quiet with friendly staff
We had a group of 4 rooms for a Cards vs. Cubs weekend and found the hotel great for all of our needs. We all felt the hotel was surprisingly quiet for any hotel yet alone an airport location. The FD staff was very friendly and the restaurant was great also for breakfast or dinner. The shuttle helped us get to the airport quickly so we could catch the train to all parts of the city.
July 16, 2013
Rated 5.0 out of 5.0 by hart23bulls Another Great Stay
Had another great stay at the Rosemont Holiday Inn. Great service from the staff, clean room and located near our business. Top the night off with a visit to Harry Carry's where the staff is great and the beer is cold!
July 15, 2013
Rated 5.0 out of 5.0 by bobgee Great set-up and service
We stayed one night in a 2 room queen suite which was excellent for a couple travelling with a teenager and looking for some privacy. The hotel is only a few minutes from O'Hare and the free shuttle worked well for our early flight. Overall, a great experience
July 6, 2013
Rated 4.0 out of 5.0 by Personnelist Pleasant
At the beginning there was some conflicting information regarding the price of the room; fortunately they agree to honor my reservation and I was able to stay, only because I reminded them that I did call to confirmed.
The front desk attendants that were extremely helpful were Bernice and Adriana. The cleaning staff were very friendly and the fact that the hotel is yds. away from the train station was the selling point.
July 6, 2013
Rated 4.0 out of 5.0 by Lois40 only thing missing is the coffee
I can not believe that a hotel that caters to business travelers does not offer free coffee in the lobby! Save your $1.50 because the coffee they sell you in the lobby is horrible watered down garbage.
July 3, 2013
Rated 5.0 out of 5.0 by RagoInChiCago Excellent stay
Everything works out here at this hotel. Excellent clean, quiet, and comfortable place to stay. Lots of surplus parking here. Location is just right. Very safe neighborhood with very easy access to Chicago.
June 30, 2013
Rated 5.0 out of 5.0 by don257 Happy Camper
As a platinum member I was very pleased with the extremely polite and accommodating staff at the front desk. We were well recognized for our platinum status. I will always try to stay at this property when visiting Chicago in the future.
June 20, 2013
Rated 5.0 out of 5.0 by ozzie123456789 Awesome stay!
Very welcoming. Has everything you need. Staff is very friendly and accommodating.
June 19, 2013
Rated 5.0 out of 5.0 by Russ40 Top notch place to stay
Have stayed here on many occasions when flying out of O'hare. Recently joined Priority Club. Nothing negative to comment. Great staff and Harry Carey restaurant and bar are great. Rooms ALWAYS clean and comfortable. Shuttle service great. Will be staying prior to Hawaii trip.
June 18, 2013
Rated 5.0 out of 5.0 by Angie246 Great Hotel!!
We stayed here to go to our first Cubs game at Wrigley Field!!! Perfect location. It is out of the city but the shuttle can get you to the metro station and you will be downtown quickly!!! The staff was so friendly and helpful!! We will definitely stay there again!!
June 7, 2013
Rated 5.0 out of 5.0 by 2ndhome Its the hotel
The staff are just the best, they take care of you from booking in to when you leave, and thats the front desk, to the courtesy drivers, and include the folks in the restaurant, always a smile, they know what its like and what it takes to be in the service industry. Great job.
June 3, 2013
Rated 5.0 out of 5.0 by sanric everything was excellent
Food was awsome and staff was loveable. We will for sure be back.
June 1, 2013
Rated 5.0 out of 5.0 by BouncinTB1 FIRST CLASS STAFF
Best and most polite staff of any hotel I have been to and I usually stay in hotels at least 90 to 120 nights per year. Mr GM's Angel and Russell, best staff of any company in general that I have ever seen
May 30, 2013
Rated 3.0 out of 5.0 by TammyATL Great Staff but noisy!
Great staff but very noisy at night. Had to call front desk several times due to loud noise. At one point, I thought someone was coming through the wall. Need to control the chaos better. Being woke up three times in one night made me not so pleasant the next day!
May 28, 2013
Rated 3.0 out of 5.0 by deezmark66 Assessiblility to venue was nice, but accommodations were lacking.
The rooms are in great need of redecorating. The wallpaper was peeling off the walls, the carpet was old and dirty, the sink in the kitchen area was leaking, there was no working exhaust fan in the bathroom, the air conditioning unit was very loud, and the beds were extremely uncomfortable, and the table was unstable.
I mentioned the exhaust fan to a cleaning person, and I was told that either it was broke or very, very quiet. There was no suction going on in the bathroom, and apparently no one cared because it was not fixed at all during our four-day stay.
I would find a new hotel to stay in if I visit the area again.
May 27, 2013
Rated 5.0 out of 5.0 by KZoo Best Park & Fly
Great location, good price, comfortable hotel with friendly staff, makes this hotel a perfect start to any trip. Located 10 mins from the airport with easy pick up / drop off service. The hotel is within walking distance of great food restaurants, so relax and enjoy yourself.
May 23, 2013
Rated 5.0 out of 5.0 by Buddy87 Overall great experience
The hotel was clean and the staff was very helpful to my needs and knowledgeable of the area.
May 22, 2013
Rated 5.0 out of 5.0 by pistolero comfortable bed and great service
drinks at harrey Carey's are too pricey but service at hotel was great
May 19, 2013
Rated 5.0 out of 5.0 by free2beshena Great Price! Great Room!
You can't beat the price when staying near O'hare. The room was comfortable, clean and only a 5 minute drive from O'hare. I will be staying there more often.
May 17, 2013
Rated 5.0 out of 5.0 by Sherrie53 Great room & service
Upon arrival,we were by a friendly staff member.The room was larger than most hotels,we have stayed at.The bed was extremely comfortable.Having Harry Carry's rest.attached to the hotel was convenient.The food and atmosphere was excellent.The convenience of shuttle service to O'Hare(every 1/2 hr.)is not matched by many in the area.
We would go back!!!!!
May 17, 2013
Rated 4.0 out of 5.0 by AndyV Great location and friendly service
Comfortable, easy access to downtown Chicago.
Would recommend highly for those that are traveling on business and wish to get to know downtown on the weekend.
May 13, 2013
Rated 5.0 out of 5.0 by hart23bulls Another Great Stay
Comfortable stay with good service. Close to all our business needs.
End the night with a drink at Harry Carry's.
Would recommend to all
May 12, 2013
Rated 4.0 out of 5.0 by DHOP Great place for park n fly
Rooms are clean and have good amenities. Parking garage for extended parking is convenient. Harry Carays restaurant is superb.
Only negative is you can count on the Illinois Tollway system in the area being a mess. It is always under repair and a traffic jam is always present requiring 2 additional hours of travel time for your trip. Too bad the Illinois' road system is so backwards!
May 10, 2013
Rated 5.0 out of 5.0 by JackDaddy Last minute find - great hotel
I got stranded at O'Hare and needed to spend one more night in Chicago. I quickly looked at the hotel directory at a kiosk and called Holiday Inn. They had a free shuttle to and from the airport and good room rate, so I booked it. The shuttle showed up promptly and I was at the hotel in 5 minutes. The staff was friendly and my room was great! King size bed, couch, desk, large living room area and free WiFi!
There was a Harry Caray's bar and restaurant attached to the hotel but I took a short cab ride to the Hofbrau House just down the road for some German fare.
I would definitely stay here again if I needed a hotel close to the airport.
May 9, 2013