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Rated 4.4 out of 5 by 272 reviewers.
Rated 4.0 out of 5.0 by Nicer than expected - very comfortable, clean and efficient I got a non-smoking room. That is the one thing I had negative thoughts about. It was obviously in the past, a SMOKING room, and the wallpaper and drapes still had that old odor of smoke. It was a great day, I opened the window and it helped. STILL.... HOWEVER - in all other respects it was an amazing experience. The staff was super helpful. The Harry Carrey's restaurant was great for Breakfast and I even got a free one because I asked at the front desk. The king room was designed very well, and provided every sort of "bedroom" appeal with a place to work, and microwave and refrigerator! ( not advertised). I was pleased. April 13, 2013
Rated 5.0 out of 5.0 by Great Staff, Great Location, Excellent Room Very friendly and accommodating staff. Rooms cleanliness was very respectible above par. Location was great. Hotel restaurant was excellent. Will stay here again soon! Thank you for helping with a wonderful weekend. April 12, 2013
Rated 4.0 out of 5.0 by Decent place to stay It feels like home, the staff are friendly and helpful. I stay at this hotel about 20 nights per year for past 10 years. The ONLY issue I have is that the fitness center is WAY too warm!!!! Repeat, the ONLY issue. April 10, 2013
Rated 5.0 out of 5.0 by Great park-n-stay for O'Hare airport! This is a great place to park-n-stay. Travel to and from O'Hare airport is very convenient. The parking garage is handy. Also, the food at Harry Carey's is excellent. April 10, 2013
Rated 3.0 out of 5.0 by Room 611 needs some work I have stayed at this hotel on numerous occasions. This time I had room 611, it appeared as if there had been a fight in the room. The lamp shade was broken, the coffee table had chips in it and the room had an overall appearance of being beaten. I have stayed at this property several times. It is close to work and the airport, and the staff is attentive -- but really....the rooms should reflect the business atmosphere of the clientele. It is not a weekend get-a-way with a swimming pool and teens. I hope this just happened to be an over sight and one time circumstance April 9, 2013
Rated 5.0 out of 5.0 by Park N Fly Experience was Great! We booked a park n fly package for 8 days. The staff quickly and cheerfully greeted us. Checked us in and had us park in the covered garage. The room was comfortable and clean. The wi fi was free and worked. Our wake up call was on time. The shuttle only took a few minutes to get to the airport. Would stay again when traveling! April 8, 2013
Rated 5.0 out of 5.0 by Fantastic location and great amenities! We took advantage of a Groupon offer for stay and park while traveling on Spring Break. Our room was much larger than expected, and we appreciated the separate sleeping quarters. Extended, covered parking was also a major plus. Will definitely stay again if flying out of O'Hare! April 7, 2013
Rated 5.0 out of 5.0 by My business stay The rooms where bright, clean and comfortable. It was an especaillay convnient locations near O'Hare. The staff was all very accomidating, Good Job. April 7, 2013
Rated 5.0 out of 5.0 by Park & Fly Stayed here for a park and fly out of Ohare. Nice parking in ramp which was nice. Prompt shuttle service. Would definitely stay here again for a park and fly or on general business. Only issue was ZERO RECOGNITION for beinga priority Club Member April 6, 2013
Rated 5.0 out of 5.0 by Very nice I would not hesitate to stay with again this hotel, Very clean, staff was great, beds super. March 28, 2013
Rated 5.0 out of 5.0 by Great service and accommodations! I was very pleased with the Holiday Inn and Suites Rosemont during our stay in Chicago. We had originally made reservations for a double queen room, but found that we preferred a suite once we arrived. The front desk staff cheerfully changed the reservation when we arrived. The room was clean and well-appointed, as well as quite comfortable (even the sofa bed!). The staff was very friendly and accommodating. I would definitely recommend this hotel to anyone! March 23, 2013
Rated 4.0 out of 5.0 by cameraman82 enjoyed my stay.In Chicago on business. Great location, and everyone was very friendly. March 23, 2013
Rated 5.0 out of 5.0 by Friendly and quiet We did not expect to find a hotel adjacent to the airport that was so quiet! The room was nice and the staff very helpful and friendly. March 20, 2013
Rated 5.0 out of 5.0 by GREAT VALUE. WOULD RECOMMEND TO ANYONE! Purchased this stay through Groupon. Excellent value and a very comfortable experience. If you are looking for a hotel to spend the night for an early morning flight out the next day, this hotel fits the bill. And then to be able to park your car for up to two weeks for free, can't beat it! Thank you. March 19, 2013
Rated 5.0 out of 5.0 by Great Service I want to compliment the front desk on their recognition of my business and the special care each of them gives to me. I want to compliment the Shuttle drivers, all of whom are helpful, courteous, friendly and very good drivers! The housekeeping staff as well are always ready with a hello, and 'do you need aything?' when I se them. Everyone at the hotel has a smile and a hello how are you....Very welcoming! March 18, 2013
Rated 5.0 out of 5.0 by Great Place for park & fly This place is a great place if you plan to park & fly. Easily accessible from the interstate, great parking facility and a short shuttle ride to the airport. Will be using this hotel for any future travel that we will do when flying out of O'Hara. March 16, 2013
Rated 5.0 out of 5.0 by Holiday Inn Rosemont This Hotel is at a great location near ORD. The hotel is great and clean and the staff is super friendly and professional. They have a great restaurant and bar at the property, but there are many great dining choices near by. This Hotel was a great find and I will stay there again soon. March 13, 2013
Rated 5.0 out of 5.0 by Great Experience We always stay at your hotel when we are flying to Hawaii. The Stay, Park and Fly is so convenient. We get there early enough to eat dinner at Harry Caray's, which is delicious. Then we are able to leave our car in an indoor parking garage for the whole 2 weeks we are away. And, the shuttle runs right on time, so there is no problem gettting to and from the airport. We always know that this part of our trip is a no-hassle part. Thank you. March 13, 2013
Rated 5.0 out of 5.0 by Excellent Staff Super staff and shuttle bus drivers.They went out of thier way to take care of us. March 12, 2013
Rated 5.0 out of 5.0 by Excellent Front Desk Staff Kudos to the front desk staff, especially Angel, who were all very cordial to me when I not only arrived early for check-in but then requested a room with a comfy chair and needed help getting my luggage out of my trunk. When I explained to Angel that I recently had back surgery he immediately did everything he could to ensure that I was comfortable and had all the assistance needed. Our room was spacious and nicely furnished. Because of a snow storm we ended up staying an additional night and thanks to Angel we had a lovely room to relax in and spend the day watching the snow pile up outside. Whenever we fly in and out of O'Hare we stay at the Holiday Inn & Suites in Rosemont and highly recommend the property to other travelers. March 11, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Great place to stay especially when flying out in am. Shuttles are great rooms nice and clean and comfortable, and Harry Carey's what more can you ask for. March 8, 2013
Rated 4.0 out of 5.0 great hotel, greart room, great service, questionnable restaurant food This Holiday Inn experience/stay was excellent, that is, except for the price ho-hum restaurant attached. March 7, 2013
Rated 5.0 out of 5.0 by Staff Great attitude. Very helpful and pleasant -- at the desk, in the restuarant, in the hallways. March 5, 2013
Rated 5.0 out of 5.0 by Great Service by Staff who look after my every need All Year Long, Every Department takes care of me as if I am part of their family. Much Appreciated! March 2, 2013
Rated 5.0 out of 5.0 by All amenities We ALWAYS stay at Holiday Inn at Rosemont Illinois. From the time you check in with staff, 'til the time you go to your room and find it comfortable, 'til the time you go to Harry Carey restaurant ,til the time if you park in the covered garage, til the time you get back from your trip and they say goodbye it is awesome. We've stayed elsewhere and found this to be the best "bang for your buck"!!!! March 1, 2013
Rated 4.0 out of 5.0 by Great service It is the best choice and the great experience stayed in the hotel for us by having a very early flight schedule. I would like to come back again if I need. March 1, 2013
Rated 5.0 out of 5.0 by stayed many times--excellent all times We have stayed at this location many times and have always had excellent service. With the Stay and Park option, the Harry Caray Restaurant (which is absolutely fantastic) and utmost, the staff from the Front Desk to the Shuttle Driver, it can't be beat. Hope to stay there again in the near future. February 26, 2013
Rated 2.0 out of 5.0 by 2nd stay at this hotel where the heater is having issues One of the main reasons that I go to this hotel is how close it is to the airport and for the park and stay option before going on a flight for vacation. We also enjoy Harry Carry's for a meal before our flight the next morning. We also appreciate the friendliness of the staff. That being said, this is the 2nd time that we have stayed at this hotel that the heater in the room has keep us up all night. It went from extremely freezing to extremely hot all night long. I regret not asking to switch rooms, but most of the time I thought i was dreaming about the temperature change. All 4 of us felt extremely tired when we "woke up" in the morning. The next time i need to spend a night before a flight in Chicago, I’m going to spend some extra time to find a new place to stay and maybe drive to Harry Carry's to eat. February 25, 2013
Rated 3.0 out of 5.0 by Comfortable bed and good service, but room was too warm.Had to open window The breakfast service and food was poor. I did not know I could have ordered off the menu. Poor communication from server as to what was included in the buffet. Way too costly for the poor quality of buffet. Food ast the rehersal dinner was good and good service. Shuttle service to and from reception was not communicated to wedding party and guests properly and more trips to and from would have been appreciated. Some or us did not need to stay up until midnight for the first return to the hotel. February 19, 2013
Rated 5.0 out of 5.0 by Great place to stay when flying from O'hare Best place to stay and park when flying from O'hare. We arrived from a long trip from Southeast Asia, found our way to the shuttle stop easily, thanks to great printed instructions from the hotel, walked out the door and the shuttle was waiting. Immediately took us to the hotel where we had a great meal at Harry Carey's. And then we had a great night's sleep before driving home to Wisconsin the next morning. Will always do a Park and Fly here. February 19, 2013
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