Rated 4.4 out of 5 by 603
Rated 1.0 out of 5.0 Never coming back
Internet service was horrible - unable to connect and staff and internet support could care less. Phones in room did not work. ADvised the front desk on check in and two days later on checking out they still have not been replaced. Good thing there wasnt a medical emergency that we needed to contact someone.
The indifference of the staff to attending to these itesm made sure I'll never be back
April 19, 2015
Rated 5.0 out of 5.0 by Viper94 Comfortable rooms
The stay was great but did have one issue. My wife forgo her Ipad in the room and didn't realize it till we past security at the airport. We left my son's name as the person who would pick up the Ipad. When he stopped to get it, it took 45 minutes. First they claimed they didn't have it then they said it was locked up and need to come back in 2 days when the manager was available. He puched the issue, turns out the manager was in the hotel at the time.How does this occur?
April 16, 2015
Rated 4.0 out of 5.0 by 2015jj Friendly and helpful staff.
Staff made the stay a pleasant experience. Convenient to OHare airport.
April 14, 2015
Rated 5.0 out of 5.0 by PBBR549 Great Location
Great room, great bar. The room was great, bed was comfortable. Airplane noise was present but understandable being so close the airport....which was convenient.
April 12, 2015
Rated 5.0 out of 5.0 by Mr. Luo Excellent location, great Value, overall delighted.
Definitely, for future stays I will chose this hotel again.
April 11, 2015
Rated 5.0 out of 5.0 by Dar340 Loved our Stay
This hotel has great service, staff and rooms. It is located near a number of good restaurants and entertainment. Even though it is very close to the airport we were not bother by plane noise. The roads around the hotel are under construction but that didn't matter because it was such a great stay! Would return in a heartbeat!
April 10, 2015
Rated 5.0 out of 5.0 by rjle Great Service to O'Hare
Room was very comfortable and the stay and fly package is great.
April 10, 2015
Rated 5.0 out of 5.0 by Golfer03 Clean rooms
Staff was friendly and efficient upon arrival. Shuttle was on time and drive friendly. Will stay here again.
April 4, 2015