Rated 4.3 out of 5 by 709
Rated 5.0 out of 5.0 by ktownwaterboy Nice Hotel
The hotel is nice. Convenient to the airport, but quiet as well. The restaurant is nice, but very pricey. I would stay here again if flying out of O'Hare.
August 27, 2015
Rated 5.0 out of 5.0 by Dan1171 Good Food, Great Service
The hotel staff at the Rosemont Holiday Inn were very friendly and attentive. I always felt welcomed and never ran into any issues. The breakfast was a great start to each morning. We had plenty of space in the room. The room was also very clean and comfortable. My only criticism is the fitness center which had little equipment with which to workout, however, I understand hotels have to work around liability issues and can't always have proper fitness centers. Everything else met or exceeded expectations.
August 26, 2015
Rated 3.0 out of 5.0 by no more expectation Hair in the bathroom! Too cold in the room!
First, the AC in the room could not be adjusted. It was extremely cold in the room. I could understand it, but if this happened in any other customer-friendly hotel, the staff would at least ask whether more duvets were needed or not.In this hotel, and you could expect nothing or you could turn off the AC and felt the hot summer.
Second, hair was found on the towel when I used the towel after shower, and it was really long and disgusting. The cleanness was a must avoided problem for any hotel. Also, no staff showed up even after I had reported it to the front office for a long time, and was this the attitude of holiday inn? I doubted it and I did not receive even a simple apologizer.
August 23, 2015