Rated 4.0 out of 5 by 80
Rated 5.0 out of 5.0 by wes0405 ALL OKAY AT THIS TIME
ALL OKAY AT THIS TIME NO UPDATES NEEDED AT PRESENT MOMENT
September 17, 2014
Rated 4.0 out of 5.0 by jmc18b Atlanta/Roswell
room was nice bed was comfortable,easy access to restuarantes and food
September 11, 2014
Rated 4.0 out of 5.0 by MWBENHIL IHG membership and billing issues
1) My IHG membership with Intercontinental Hotels is not recognized. Ambassador Level at Intercontinental and Gold at Holiday Inn. IHG should treat membership levels equal in their own group.
2) I was double billed for two nights, charged for 4 nights.
The front desk was unable to correct the billing error, even so they caused it. I was referred to 800 Customer Service number instead. Well, my Credit Card picked up on it and put a stop payment in place, plus fraud alert from this H I location.
Thank you for your attention,
September 8, 2014
Rated 5.0 out of 5.0 by JBDown Excellent service and sleep
I would recommend without any hesitation this hotel if you are in the area. The customer service is above average and the rooms are very comfortable and clean. You are conveniently located to the interstate and other businesses.
September 3, 2014
Rated 5.0 out of 5.0 by Fire Sales Clean and inviting throughout
I found the common areas and room to be clean and inviting. I will be staying here again.
September 1, 2014
Rated 1.0 out of 5.0 by Bill5654 Room smelled of smoke. Lamp lights 1 not plugged in and needed bulb. The other switch was broken. Medical necessity for ref rig which had to be brough
Room smelled of smoke. Lamp lights on either side of bed weren't working. One lamp wasn't plugged in and needed bulb. The other lamp switch was broken. Maintenance came right away to fix. No refrigerator in room when requested for medical reason.When I called they were going to send a bucket with ice. Somehow within half hour one was found. Amazing microwave came with it. Spots as if soda exploded on TV ( in front of bed) lower left corner. AC was on full force when we entered. Room was freezing. They offered to move us to a different room after we unpacked and returned from our evening event. Music on intercom in hall could have been lowered especially late at night and early am (4am). We had stayed in Duncan Holiday Inn which was excellent. Even the on line review is quite different from this review. Breakfast was good as was the server's service. Small eating area. Not enough room to sit together for some families. I would never recommend this as a place to stay.
August 30, 2014
Rated 1.0 out of 5.0 by Bill5654 Not good this time
The room smelled of old cigarette smoke. The TV had soda stains on it. The lights did not turn on had to call to fix.
August 27, 2014
Rated 5.0 out of 5.0 by rod55 Great staff, great service, clean and comfortable room.
Holiday Inn Atlanta/Roswell is a wonderful hotel to stay overnight. Very clean, friendly staff, room was beautiful. The Holiday Inn Atlanta/Roswell made my stay in Roswell an extremely pleasant experience!
August 26, 2014