Rated 4.0 out of 5 by 79
Rated 4.0 out of 5.0 by jmc18b Atlanta/Roswell
room was nice bed was comfortable,easy access to restuarantes and food
September 11, 2014
Rated 4.0 out of 5.0 by MWBENHIL IHG membership and billing issues
1) My IHG membership with Intercontinental Hotels is not recognized. Ambassador Level at Intercontinental and Gold at Holiday Inn. IHG should treat membership levels equal in their own group.
2) I was double billed for two nights, charged for 4 nights.
The front desk was unable to correct the billing error, even so they caused it. I was referred to 800 Customer Service number instead. Well, my Credit Card picked up on it and put a stop payment in place, plus fraud alert from this H I location.
Thank you for your attention,
September 8, 2014
Rated 5.0 out of 5.0 by JBDown Excellent service and sleep
I would recommend without any hesitation this hotel if you are in the area. The customer service is above average and the rooms are very comfortable and clean. You are conveniently located to the interstate and other businesses.
September 3, 2014