Rated 4.1 out of 5 by 109
Rated 3.0 out of 5.0 by Papa 777 Poor Food service; wrong billing; no service
Spent 30 minutes in dining room where all other tables were dirty from previous use and not been cleaned. No staff came by for over 30 minutes. Buffet tray of eggs was empty; other food items limited. Finally left after 30 minutes without ever seeing a staff person in the dining area. Had a voucher for free breakfast but no one to give it to!
The evening service the day before was fine; food was good but when I went to check out, there were two separate charges of different amounts on the tab. Took quite some time to get corrected.
Not up to HI standards.
December 17, 2014
Rated 3.0 out of 5.0 by MZVeeam2014 Stay on 12/9
I've stayed at this location several times over the past two years for business trips. The staff is very friendly. However, the hotel "in general" needs some major updating - especially the guest rooms. I've found that most of the Holiday Inns that I've been staying at across the country for business over the past year including the one in Alpharetta on Cingular (off Windward Pkwy) have been nicely updated offering a very satisfied experience.
December 14, 2014
Rated 5.0 out of 5.0 by Dennie 8651 What a Great Visit
Our first visit to Roswell and staying at the Holiday Inn Atlanta/Roswell was a welcome surprise. With shopping and restaurants near the hotel. With easy access to the interstate. Our room (315) was extremely well kept. The bathroom was awesome and a welcome surprise for the walk in shower instead of the tub.
More than enough room overall for a comfortable evening to relax. The king size bed was very comfortable for my husband who has had recent back surgery, so the extra pillows and soft but firm bed was perfect.
The hotel staff were very kind and always ready to answer questions when needed.
Before we left I made sure that our friends came to see the room so that they could let other friends and family know how nice your accommodations where for their future guest.
December 12, 2014