Rated 4.6 out of 5 by 210
Rated 3.0 out of 5.0 by Olympian Two nights in Roswell
The hotel is at the top end of the Roswell main area. The fabric of the hotel is good, and there is a modern feel about the place.
Our main difficulty was trying to get breakfast on Sunday morning, where one server tried her best to satisfy a line of guests by taking orders, clearing tables and bringing out the food, - most voted with their feet and went to a nearby food place. That server deserved a medal.
The problem about making a staff assessment is that some were excellent and others poor, and even indifferent.
June 23, 2016
Rated 4.0 out of 5.0 by Jeripie Well cared for while I was there...
Staff was extremely helpfu and friendly! My only concern was not having a "breakfast" without additional costs would have been nice. Other than that, I would recommend others to stay at this Holiday Inn!
June 23, 2016
Rated 4.0 out of 5.0 by qabee great design and decor
This new property is nicely laid out! the lobby is open and modern but had a definite feeling of welcome. It was nice to see the bar/food menu on the monitor while I waited to check in. The clerk was the only one on duty so it took a while to check in. The the toilet paper is the cheapest I have ever experienced. Otherwise, I really like this place!
June 12, 2016
Rated 5.0 out of 5.0 by AJ@64 Very clean and friendly employees
Very clean and friendly employees. Would definitely recommend the Holiday Inn in Roswell, NM.
June 3, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Incredible Stay
Our stay was more than amazing. The staff was incredible and the breakfast bar was delicious. I also wanted to thank the manager for being so kind in giving us $3 in quarters because our debit card was not working at the ATM in town and we really needed to do laundry so when we got back he asked if were able to get change and I said no and he went out of his way to be so kind to give us $3 out of his money for us to do our laundry. Also later that day when we checked out the housekeeping lady called us to inform us we left behind a shirt and some pants in the room and that if we still wanted it. Definitely felt loved during our stay and had top notch service! Thanks Holiday Inn!
June 2, 2016
Rated 4.0 out of 5.0 by commander100 business stay
average stay. Long way from the airport. Breakfast is not part of the package.
May 31, 2016
Rated 5.0 out of 5.0 by Matt1750 Great Hotel!
This is a great hotel! Great flat screen TV and great channel selection. I have no complaints at all about my stay except for low water pressure. I like to take a nice strong shower, and pressure was not high enough to do so. But otherwise it was all perfect! Clean, quiet, and comfortable!
May 27, 2016
Rated 4.0 out of 5.0 by Verified Reviewer A very nice hotel
Good: Staff, cleanliness, services, internet, location
OK: breakfast [cramped serving area, no flow], business center [cramped and using apple products]
Bad: No working fan in bathroom, just a vent that does nothing. AC switched back to fan only after we left [privacy tag on door so we know it was the unit and not room service]
May 27, 2016