Rated 4.6 out of 5 by 203
Rated 5.0 out of 5.0 by Matt1750 Great Hotel!
This is a great hotel! Great flat screen TV and great channel selection. I have no complaints at all about my stay except for low water pressure. I like to take a nice strong shower, and pressure was not high enough to do so. But otherwise it was all perfect! Clean, quiet, and comfortable!
May 27, 2016
Rated 5.0 out of 5.0 by CoTrip Nice clean modern with good food
Arrived tired after a long drive. The hotel was copleely at capacity, and the staff managed to handle it well after a small hiccup (gave me the wrong room number first time). Restaurant food was quite good and reasonably priced. The lobby coffee the next morning was really good to get me started.
May 22, 2016
Rated 5.0 out of 5.0 by dkm70 great property
very comfortable bed, great bar area, clean room and bathroom
May 13, 2016
Rated 5.0 out of 5.0 by Rox0316 Great service and awesome coffee
Awesome place to stay with great customer service, clean rooms, nice bar
April 26, 2016
Rated 5.0 out of 5.0 by Lois41 Great hotel
I have to travel to Roswell, NM at least every other month for business and always stay at the Holiday Inn on North Main. The rooms are excellent; the staff are friendly, attentive and professional, and the in-house restaurant is wonderful.
April 18, 2016
Rated 4.0 out of 5.0 by Wolframium Great place in Roswell but...
The staff doesn't seem to be well trained, attentive, or both. On check-in i'm usually offered an amenity of some sort but I wasn't offered it here (I usually take the points). When I asked she said she would look into it and get back to me and I never heard a thing. I asked again the next day to someone else and was told it would be taken care of immediately, it wasn't. Hotel is OK but staff isn't that great.
April 13, 2016
Rated 1.0 out of 5.0 by Mar484916 Don't do it!
I initially started staying at this hotel for work and didn't have a problem aside from the desk clerks frequently on their cell phones. No biggie. Well I stayed this time for vacation and paid cash the night of my stay when checking in. The pool was indoor and SUPPOSED to be heated, but it was freezing and the hot tub had a cockroach floating in it. I heard everything going on the floor above me and to top everything off there was a very loud tv in the next room. Checked out promptly the next morning and two days later had a charge on my card for the stay when I had paid cash upfront. When I called the hotel the lady working was very rude and claimed there was nothing she could do then the manager came on and was just as rude. It's been three days and my card still has not been refunded when I was told very abrubptly by the manager "we'll refund your card within two days I'm not sure how this happened have a good day". I would not recommend this hotel based on their ability to resolve issues in a professional customer friendly manner and their lack of urgency.
April 13, 2016
Rated 5.0 out of 5.0 by Snowman16 Great Hotel
Nice clean bed and luxury interior. Nice breakfast option.
April 11, 2016