Rated 4.2 out of 5 by 444
Rated 3.0 out of 5.0 by iPond Stay review
Pretty standard holiday inn experience. Was tarnished slightly by the construction work being undertaken in the bar/restaurant which resulted in limited offerings and an un-inviting seating area.
Other than this facilities seemed good although most were not used during this stay. Bed was comfortable, room was clean although a little small. Slept well and the staff were fairly pleasant. Not the cheapest but not overly priced.
April 25, 2016
Rated 5.0 out of 5.0 by K and MW Comfortable hotel with excellent staff
We have stayed in this previously and have found it clean, comfortable and is situated for easy travelling to Rotherham and Sheffield. The hotel was having refurbishment to the dining room and bar area which is why I have marked down in the dining question. We used the swimming pool but found the changing area rather basic.
April 22, 2016
Rated 4.0 out of 5.0 by Hams43 Could do better
Whilst I like Holiday Inns I find that the people paid to design are always lacking. Mobility issues need to be addressed in standard rooms not just the few accessible rooms. Grab handles in the shower to aid getting in and out, towel rail in the shower room and hanging point by the shower. Room 323 also had plaster coming from the shower room ceiling.
The breakfast fare was nowhere near hot enough, in fact virtually cold due to ineffective warmers.
For the most part the staff were great but there needs to be training at the Bar. When waiting you should not be ignored until being served, a " sorry to keep you" acknowledgement makes all the difference. A lift out of service and not identified does not help, nor does no help with luggage. I make mention whist having had a good stay! Cannot correct if unaware!!!
April 21, 2016
Rated 4.0 out of 5.0 by LondonOwl Comfortable, excellent reception service
Stayed for one night and all went went. Check in and check out extremely fast, and room was comfortable and met requirements
April 20, 2016
Rated 3.0 out of 5.0 by moers Going downhill
This hotel is all about the staff . From the receptionist Rachel who will help and arrange any travel you have always there with friendly advice and tips . Then there's Dawn with her wonderful crew who clean and get things fixed at a moments notice a wonderful happy bunch of ladies it was a great pleasure to meet them all again . These people make for such a happy atmosphere when i stay at this holiday inn , but a word of warning if your a business man and need a reliable internet service . many nights i tried for 30 minutes or more just to send a small email to my company . I have been in 3rd world countries with better service and when one complains your palmed off with ITS THE INTERNET COMPANY , management get a grip on reality YOU are responsible to ensure a decent service for your Guests . The Hotel Manager Is failing his Guests and definitely not doing his job properly . I am very disappointed with your performance and do not reply with silly excuses this terrible state of affairs has been going on for the last 3 years i know of and its not good enough.
April 19, 2016
Rated 4.0 out of 5.0 by Timmer1 Business stay
Used this hotel a number of times when in the area, mainly as it has a pool and gymn, and is located near the motorway. Pool a reasonable size, though can get a bit crowded at peak times.
Will continue to use this hotel, and will be back there next week.
Staff friendly and attentive.
Pretty standard Holiday Inn menu.
Rooms a decent size and plenty of parking.
April 18, 2016
Rated 4.0 out of 5.0 by AdePea A day away
Ideally located with pleasant and friendly staff. Dining room was closed for refurbishment but the alternative facially in a conference room worked very well
April 12, 2016
Rated 4.0 out of 5.0 by Spidax Renovation
Despite the restaurant undergoing some serious renovations the staff were pleasant and professional and seem to handle the challenging situation well.
I was disappointed with the restaurant food, the quality was much lower than I am used too at this hotel. I'm guessing the renovations maybe impacting the kitchen somewhat.
The room facing the road was a little noisy.
April 11, 2016