Rated 4.2 out of 5 by 312
Rated 5.0 out of 5.0 by dolls Excellent stay
The staff are very professional, but friendly. I had the best nights sleep i've had in a long time. Overall, a lovely comfortable stay
July 22, 2015
Rated 4.0 out of 5.0 by Henreich friendly receptionists
lovely and friendly receptionists especially Natalie
July 22, 2015
Rated 5.0 out of 5.0 by barrington Clean rooms and excellent service
We have stayed in this Hotel several times and have always come back as we like the food and find the staff excellent.
July 20, 2015
Rated 3.0 out of 5.0 by jobbny Not one of our best stays
Whilst the room and staff service was generally very good the hotel was let down by a pretty poor diner experience.
July 18, 2015
Rated 4.0 out of 5.0 by mato9d Lovely spacious family room
Lovely spacious family room and friendly helpful staff. Convenient for travelling. I would highly recommend this hotel. Overall, very good value for money.
July 16, 2015
Rated 5.0 out of 5.0 by KKPhantom Our stay in Yorkshire
The hotel was very clean and comfortable and the staff were all a delight being friendly and welcoming. We really enjoyed our stay but the evening meal was a little expensive we thought.
July 9, 2015
Rated 5.0 out of 5.0 by NOUBIZ Excellent staff, comfortable
The staff at this hotel are very professional, friendly and helpful. From breakfast at morning, to evening meal, staff are continually working very hard to meet the needs of the guest. They always smile and are helpful and nothing is ever too much trouble for them. This extends to reception staff, and those who run the gym centre. I have been here for an extended stay, over 2 weeks, and the level of excellent service is consistent. Rooms are modern and beds are comfortable. The bathroom in particular is very stylish with all modern features of a good hotel. Beds are made every day, linen is changed regularly, and rooms are cleaned every day to a high standard. The facilities are good, with a good sized pool, hot jacuzzi, steam room and sauna, and a good but relatively small gym. There is a good lounge and a bar to relax in. There is a very good breakfast which includes a good choice of healthy and cooked breakfast. The evening meal menu has a range of choices, however, the only negative comment I could make about this hotel is that there is not enough healthy meals available. As someone who is conscientious about calorie intake, I did not feel there was enough healthy options, and there are few if any vegetarian options. There are a lot of food options that are high fat high carb and generally unhealthy. Even healthy options seem to have calorie dressings or have been cooked in oils. It would also be very helpful if the calories per meal was included on the menu. Its really nice to be able to have a burger and fries, or a steak, but the menu would be so much better if there was also a wider range of healthy vegetarian options.
Overall the experience has been an excellent one. The staff are definitely a huge asset to this hotel. Thank you for making my experience so comfortable.
July 8, 2015
Rated 4.0 out of 5.0 by 543210000 Sleep and Bed
Bed needs to be larger, and pillows are to soft - suggest a medium between soft/hard or the opition.
although I always, room availaibility permitting stay at this site, it is now becoming a bit dated and tired looking, but this does not take anything away from the staff and service as is alsways polite and proffesional as expected.
My only bad comment - is they only become aware I am a memebr when i offer my club number ? not sure if this is due to our booking service being a third party and are external to our organisation.
July 6, 2015