Rated 4.0 out of 5.0 by SteveyG49 Comfortable room - attentive staff
Efficient, friendly staff made us feel welcome immediately. Nice spacious room, massive bed and a shower that felt like a shower should. Do suggest however that slip mats be provided.
March 21, 2013
Rated 5.0 out of 5.0 by buddy2005 Saturday Night Stay
Stayed 1 ight to see concert at Motorpoint Arena which was a very short drive from hotel. Room was enormous, nicely appointed & in keeping with Holiday Inn expectations. Swimming pool nicer than most have been to.
Hotel very convenient & modern, would certainly stay again if in area
March 9, 2013
Rated 3.0 out of 5.0 by NW928766 Business Traveller
I often stay at Holiday Inn's all over the country but this was my first time to Rotherham. I found the hotel close to the main road with plenty of parking, even if the Sat Nav took me in the wrong direction initially.
Check in was ok, they didn't acknowledge my Platinum Status so i didn't get an upgrade or even the usual water. The basic room however was spacious with a seperate desk for working which really made up for the lack of upgrade. Bathroom was bigger than most HI so again very comfortable.
The bar is open to the main doors and everything someone entered or left the building a blast of ice cold air passed through the room, it was -3 outside and the bar never really got warm.
The bar menu is very basic but the staff said we could chose from the restaurant mennu and eat in the bar (football was on). The menu was the bar menu with a couple of added extras, again very limited for a HI.
Didn't have time to try the leisure facilities which was a shame.
February 28, 2013
Rated 5.0 out of 5.0 by Andy49 Best Holiday Inn I have stayed at
I have been a regular at the Holiday Inn at J33 M1 Rotherham for almost 12 months now, staying 2 to 4 nights a week. In that time the quality of customer care has been outstanding. The reception staff are always welcoming and ensure everything is in place for a smooth stay. The bar and restaurant team always deliver fantastic service and the quality of the food (from both standard and specials menu) is excellent - I have never had an unsatisfactory meal here.
Whilst it's not home, the team make it feel close & for that, THANK YOU.
February 27, 2013
Rated 3.0 out of 5.0 by Cottrd01 Turning on the TV before I get to the room
Why does the HI insist on remotely turning on the TV while I'm walking from reception to my room? The volume is usually way too loud and the first thing I do is turn it off.
Some of the rooms are very tired and the showers in need of maintenance. Staff work very hard to make guests feel welcome and the location is good for the motorway and the centre of Sheffield.
February 25, 2013
Rated 1.0 out of 5.0 by Rob140567 A dump of a hotel
This place needs a total refurb and really good clean. I was in room 318 and executive room and it was dirty with wall paper hanging off wall and plaster missing. The room is large but very dingy.
During my stay I phoned reception 3 times without an answer!
The food was revolting and of very poor quality and around the hotel I saw broken vending machines, fire appliances hanging off wall, dirty glasses with mould in!
Sleep poor as lots of road noise due to poor insulation
Really poor hotel and I will not be returning
February 18, 2013
Rated 5.0 out of 5.0 by Nic14 Relaxing and comfortable feel to hotel
We had a very relaxing and comfortable stay here. The room was nice and beds very comfortable. Leisure facilities were excellent and pools great for the kids. Breakfast was average and service ok. We did have to wait a while for a high chair to be located, but staff were apologetic.We would stay here again as a family.
February 15, 2013
Rated 5.0 out of 5.0 by chooch happy and friendly staff
very helpful and friendly staff at the reception, gym and bar. Always happy. Gym offers good facilities. Hotel convenient and keenly priced. Being staying in the area for over six years and always come back to this hotel.
February 14, 2013
Rated 5.0 out of 5.0 by Analoid Superb Customer Service
As a very frequent visitor to this Hotel, the staff offer an excellent customer service. They offer a warm and friendly welcome on arrival at reception and the same level of service is afforded with all staff in the Bar & Restaurant and Leisure Facilities. On the single occasion that I have needed to mention a very minor maintenance issue ( s bulb blown in a lamp), the problem was fixed immediately.
February 7, 2013
Rated 5.0 out of 5.0 by Martynh Another great welcome at Rotherham
Outstanding staff attitude. Natalie on reception gave a warm and efficient welcome to the hotel, pitched just right , good mix of business and personal/ human.
I went to the bar and asked for a recommendation for something to eat. The batman ( Rob) was nothing short of brilliant, great balance of attentive but not over the top.. Great service, all round . Credit to them both , based on their approach to their jobs I would have no hesitation of recommending this hotel. Well done and keep it up. Thank you
February 6, 2013
Rated 5.0 out of 5.0 by Chris1970 Excellent service
Stayed one night with family. Great staff. Excellent service and very friendly. Very handy for the M1. Nice swimming pool.
January 26, 2013
Rated 5.0 out of 5.0 by sully40 Lovely Hotel
Everything was good only complaint was traffic noise but this would not stop me going back here
January 19, 2013
Rated 3.0 out of 5.0 by EJE1 Needs a makeover
Looking very threadbare around the edges. The room was scruffy with mould around the window frames and in the bathroom. The curtains were dirty. TV remote was inoperative, the bathroom tap would only produce a dribble. Newspaper I ordered failed to materialise. Unable to eat dinner since there was a party booking. On the plus side the pool/spa was good and the breakfast excellent as were most of the staff. Will probably have to stay there again since the options in Rotherham are generally dire.
January 7, 2013
Rated 4.0 out of 5.0 by Shazbar Good experience but poor room service
Unfortunately a hotel is only as good as the quality of its service and whilst the reception team are great the hotel is badly let down by the delays in accessing room service. I often use this hotel for business travel and use room service in order to work in my room in the evening. I called room service several times and got no response, I then called reception and no-one picked up so I dialled the outside line and asked Reception to put me through to room service and then asked them to call me back direct to my room - totally inadequate and left me with a poor perception of the hotel. I will be back but hope my room service experience will be better next time.
January 2, 2013
Rated 1.0 out of 5.0 by Traz Freezing cold room
I went in my room (324) and the cold just hit me. I rang reception to complain but was told to turn the small heater on in the corner of the room and that the heating should not have been turned off. I switched this small heater in the corner on but it was totally inadequate - a waste of time. I went down for an early dinner (which by the way was good) to get out of the room. After dinner I went straight back to the room. It was still freezing and the heater had gone off !
I took the quilt off the spare single bed and put it on top of the quilt on my single bed. I then sat under both quilts from 7.30 until I got up at 7.00 a.m. Needless to say it was freezing then but worse still in the bathroom. I have never dried myself so quick after a shower in my life.
The coldest night I have ever spent in an hotel room or indeed any room ! A truly awful experience.
I emailed the hotel manager and was offered a complementary night in the same hotel some time in the future ! I told her I woul;d not be back in Rotherham as it was a work visit but never got a reply.
I like Holiday Inns but not this one !
December 11, 2012
Rated 3.0 out of 5.0 by tomo Evening Meal
the only problem was the restruant was closed for a private party and only bar snacks where available.
December 7, 2012
Rated 2.0 out of 5.0 by Gordon46 Only OK
Rooms great, facilities good, staff attentive.
Evening meal rather pricey for what you get.
Breakfast dissapointing no fried eggs, no bread for toaster, tea and coffee in thermos flask type dispensers poor - only warm. Breakfast decidedly lacked the personal touch.
Will think twice about using Holiday Inns again.
December 2, 2012
Rated 5.0 out of 5.0 by FunFarnie Impressed
This hotel has a wide range of facilities and offers package deals for the business traveller. Unlike other Holiday Inns, this does advertise rates that include wifi & movies that are included in the room rate.
They operate an open plan restaurant that is well staffed and responsive to its guests. Times to be seated, served and pleasantly processed are all above average. Food is good standard and usually has a wide range of choices.
The spa, massage and gym are all impressive, with an attractive pool with a bit of character. Nice jacuzzi and steam rooms too. Really good for families with children.
Excellent location for Sheffield and Meadowhall, which has a wide range of shops, restaurants and entertainment venues.
Be careful not to put the postcode into your satnav, else you will be sent the wrong way. Remember, heading north on M1, take right at roundabout back over the motorway, then take the first exit at next roundabout - hotel on opposite side of dual carriageway. ( Satnav takes you right/2nd exit which is wrong.)
Room Tip: Get an exec package - best value by far.
November 22, 2012
Rated 5.0 out of 5.0 by Joseph19 Valuable Day
I took part in a Business meeting,which invloved an overnight stay and use of multiple rooms during the day. The organisation was superb which enabled ourselves to concentrate on the task ahead. The overnight stay and food in the evening was very good, having stayed in several Holiday Inns I must say the food was excellent. Well done.
November 21, 2012
Rated 4.0 out of 5.0 by Ronny1266 Friendly Welcome
very friendly and attentive staff, this hotel has an excellent dining area which serves some wonderful dishes. the general facilities are just superb, eg pool and leisure facilities. Will definately stay there again and highly recommend it to anyone heading to south yorkshire.
November 20, 2012
Rated 5.0 out of 5.0 by Jenno just because its holiday inn
Fantastic, as we have come to expect, bedroom, food and staff excellant. special thanks to manager Bob, a great asset to your company, we only live a five minute taxi ride away, but were really glad we stayed... xxxxxxx
November 19, 2012
Rated 3.0 out of 5.0 by robbo44 Great gym and pool
friendly staff,great gym, clean room but shockingly uncomfortable bed.
November 3, 2012
Rated 3.0 out of 5.0 by Rayp Not a bad place
This is not a bad place to stay, convenient to Sheffield and the locale. It was a pity that the Wifi is not free and there was no soap in either of the dispensers. The reception staff are welcoming and efficient. All in all not bad - average place I guess!
October 23, 2012
Rated 3.0 out of 5.0 by chris85 room mattress needs removing
Room was not up to usual standard. Indeed this bed should not have been available to any one
October 14, 2012