Rated 4.4 out of 5 by 206
Rated 4.0 out of 5.0 by wedding guest 1234 Good customer service by an employee
I just wanted to say thank you to Deb at the front desk for helping out with a room change while we were recently in town for a wedding. She was courteous and kind and willing to assist me when I asked for the change, even though I knew they were busy getting all of the rooms set up for the guests checking in for the event.
While she was a pleasure to tak to, I must also say that I was really surprised at the extreme rudeness of her co-worker (I think Lori?), between the non-stop frown on her face, to the snide remarks she was giving my while I was talking to Deb ( i.e. "we are not psychic"), I was shocked at her behavior! Not usually the norm, especially for gold members of the IHG program.
Everyone else we worked with throughout the weekend was great, accommodating and kind!
July 1, 2015
Rated 5.0 out of 5.0 by pkp56 Great hotel
We were pleasantly surprised by this gem of a hotel. We would return to this area just to stay here again!
June 24, 2015
Rated 4.0 out of 5.0 by StevieAlex Good price for Garni-Style
quiet nice staying overnight for a good price. but there wasn`t WiFi during the night and this was bad, becouse I couldn`t arrange my flights for essential things.But the staff is very friendly and helpful.
June 22, 2015
Rated 5.0 out of 5.0 by Jesse15 Comfortable room and friendly service
I was in town for a conference and enjoyed my stay at HI. The staff was very friendly and attentive to customer service. I was impressed with my room and was very comfortable during my stay. The room was clean and attention to detail was obvious. I was surprised to find a TV in the bathroom, but it was nice to listen to the news as I was getting ready in the morning.
June 19, 2015
Rated 5.0 out of 5.0 by Matty Matt Business
Great place to stay. i would stay there again. Close to Wausau to shop, eat ande play!
June 16, 2015
Rated 4.0 out of 5.0 by Frequent Wausau visitor Always great service!
You can count on outstanding service at this location! in addition, the rooms all always clean.
June 15, 2015
Rated 4.0 out of 5.0 by joseph 1 good overall stay
everything was there that I needed. Clean room, biking trail, restaurant
June 13, 2015
Rated 5.0 out of 5.0 by Elder52 Good time to relax
We were there for a conference, and the hotel is connected to the conference center so it just made sense. Great room at an affordable price, clean and well stocked. The only thing that detracted a bit was the ability to plug in my phone wall charger without moving the side table between the beds to get to a plug.
June 10, 2015